Morse Evergreen Auto Body, Inc.

Phone response - I have spoken to this consumer, and scheduled him

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your
reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***

Received Refund

Phone response- this customer owes us a balance, and is trying to negotiate the final paymentThe balance is $

Phone response - customer has decided he may put fence up next year, he is coming Monday to get his money back from us

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. Regards, *** ***

Phone response - Fred states he will contact the consumer and set a time to address the gate issue

Phone response - We have mailed this consumer a check a month agoSorry for the delay

Would like price reduction to buy paint and concrete to repair scratches and chips in gate and for my time dealing with this from work, was told by owner he would personally stop by to see work on Saturday July 2016, waited all day and never showed, then called personal number and received no
answer

Fred called, stated he has taken care of the consumer, and she is happy

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. There is no reason I can see that the fence could not have been installed on
time. On the other hand, it is installed and missed opportunities are water under the bridge now.
Regards,
*** ***

Good Morning,Yes, that's right! I still waiting to get paid from other jobs. Thanks,Fred ***

fence has been installed and customer is happy

Phone response - did job, while placing post, hit a boulder, which we do not removePost was not set perfectly straight so we redid the workI am the one that called and facilitated the reinstall, and also provided touch up paint for the fencingAs far as the no shirt issue, it was in the 90's, my guys did remove their shirts to try and stay comfortable while workingI have made the decision that I will not do any further work for this consumer, which is why I have not contacted him regarding the commercial property

Same the previous issue! We still waiting to get paid from other jobs. Thanks,*** ***

This situation has already been resolved, and Mr*** was refunded back his full deposit amount

Richard came out 9/12/with a crew, and replaced the fence with a beautiful, professional looking fenceI am completely satisfied with their resolution to my issue

In answer to your question, I do have a complaint pending with the NYS Attorney General. *** ***, Senior Consumer Fraud Representative, mailed a reply on September 21, 1017, that they will attempt to intervene for an adjustment. Their File Number is ***. I have heard no other news since this mailing. Submitted on October 16, by *** *** *** ** ***

We have been given multiple dates of completion with no phone call when these dates were not metAs of 5pm 10/2/no progress
has been made on the completion of the fenceThis company is sitting on more money than the work has been performedThis ties up my money for a service that has not been completedThis lack of customer service is completely unacceptableAs you can see in the last response they were planning on finishing the fence last FridayThey did not and there was no call madeThis company has a Revdex.com logo on there doorI expect better service than this

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
I am a union plumber and work in situations that have varying high temperature from inside plants to outside work and always wear a shirt and carry myself in a professional manner, you forgot about workers smoking around my kids! Rock should have been removed instead of installing a crooked fenceYou did touch up some paint but left more scratches from removing and resetting then were there originallySent owner pictures with no response , when I spoke with him had nothing but excuses like it was my fault and was very unprofessional and argumentative, didn't even know I requested another estimate for more work until I called him to complain about this install, at least I gave his guys Gatorade. Regards,*** ***