Moving Pro

First, we would like to apologize for any inconvenience that the customer may have experienced It is never our intention for our customers to be less than satisfied with our services We would like to encourage the customer to file a claim with our 3rd party claims company ***Compensation will be provided based upon our legal liability through the claims processWe contacted [redacted] to have them initiate a claim file to allow you to file a proper claim as required by the law On 09/29/the customer was emailed the info to file a claim and up to date no claim has been received Please, if the customer has questions or concerns about the claim filing process they may reach out to [redacted] directly at [redacted] Monday through Friday 9am - 12pm and then 1pm - 5pm (EST) If the customer prefers to email you may reach them at [redacted] We hope to offer resolution through the claims process We regret that the customer found it necessary to file a Revdex.com complaint, but we trust that the above explanation enables them to better understand our position in this matter

First, we would like to apologize for any inconvenience that the customer may have experienced It is never our intention for our customers to be less than satisfied with our services We would like to encourage the customer to file a claim for their complaints We have contacted CSI our claims service provider to initiate a claim file for the customer and allow them to file a proper claim as required by law The customer was sent login information on 10/27/in order to file a claim onlineThe claim login information sent to the customer allows filing a claim for loss, damage, delay, overcharge, and complaintAll the above can and must be compensated through the claims process as required by federal regulationsSince this move was an interstate move it is governed by federal regulations which allows up to days for the processing of the claim We regret the customer is not satisfied with the services they have received and will offer compensation based on our legal liability through the claims process For further assistance with filing claims the customer may contact CSI directly at [redacted] or via email at [redacted] Please provide Claim ID [redacted] when contacting CSI

During our last move, Moving Pro USA gave us a perfect serviceI just understood their efficiency when I called them firstTheir customer service was very quick and greatTheir quote was also quite reasonable as wellThe best part of their service was the moversThey were so efficient, helpful and punctualThey were so fast in packing and loadingI had no complained against themThey were truly awesomeThe real shock came when they handed us the final billIt was lower than the initial estimate, which NEVER happensI am so pleased with the honesty and reliability displayed by them

When my original movers didn't show up for a big move from California to Florida, I was put in touch with Moving Pro, Inc I was panicked and frustrated with the first movers but [redacted] quickly calmed my fears and re-worked her scheduled moves to make time for my moveThree men came the very next day, along with the owner, to pack their truck and put my belongings in their storage facility until I could get settled in Florida Once I was ready for my things to be moved to Florida, [redacted] walked me through the process again and made sure I understood they are professional movers and that everything was going to go smoothly She stayed in touch throughout the whole move and gave me status updates as to when my things would arrive After the whole process was complete, [redacted] called to make sure all went well Any issues I had (one item got broken and legs were missing on an ottoman) Moving Pro, Incsent me a check immediately to cover the loss I would absolutely recommend this moving company to anyone who values their belongings and their time These are true professionals who deliver great service with respect to their customers! I will use them again in any future moves!

Awesome movers! This is the second time we've used themThis time it was our entire household They keep all they'd promises and they treat your belongings as if they are their own! We'd highly recommend them!

Moving Pro USA proved why they are the best moving company at every aspect while they handled my last moveThe movers arrived on timeAll the packing and loading was done in such a professional mannerThe movers were very delicate while packing my breakablesThey moved the furniture out in a very systematic wayI was quite impressed seeing how sincere and organized they wereWhen they delivered everything, I took an inventory and all my belongings were safely deliveredI am so thankful for the amazingly reliable movers I got

Vicki and [redacted] saved me from a world of troubles with moving! I had about a week and a half to move from LA to SFI spoke to a few moving companies in Santa Monica/Venice/Malibu/LA, and the only person I felt comfortable with was VickiI sent her a quote request on Yelp, and she responded very quicklyI called the number she provided, and we spoke for some timeOn the same day, she and [redacted] visited my place and gave me a visual quote (I believe that's what it's called)They are very warm and caringI could tell that they understood the amount of stress I was experiencing and assured to work with me on all fronts to make the move easy As I found out about my job changes, they accommodated my new request and informed me about an option to store my stuff in a storage unit in LA since I didn't have a place in SF yetThey have a storage facility that they're contracted and were able to put my stuff in there while I was abroad (at a monthly price depending on the needs)I cannot stress enough how this option has made my life so much easierThis also allowed me to keep Moving Pros as an end-to-end moving company which made me very happy I also paid to have my stuff packed by [redacted] and his teamThe care they provided was unlike anything I've seenYou'd think they were packing their own belongings! His team was also very polite and professional which I truly appreciated When it was finally time for my belongings to move to SF, the process was smooth and easyI coordinated with Vicki about two weeks prior and got the date I wantedThey are very flexible with this so you can always discuss with themI chose two weeks because that worked better for my schedule I feel incredibly blessed to have met Vicki and ***They are 100% transparent and professionalThey are also very kind and understanding which was very surprising but appreciatedI say this because most people just treat it as a business [redacted] and Vicki see the value in keeping relationships and not just businessI am forever grateful for their help through this entire processCall them and get rid of your moving headache! Seriously!

Thanks to Moving Pro USA for making my move a wonderful experienceI was worried to hire someone because I have heard many bad stories about itBut thankfully you are not like thatThey were very managed to do the move, damage could not occurThe team was efficient, hardworking and very friendlyThey took care of the fragile things by wrapping blankets and pillow which I really appreciatedThey took extra care of everything that is what I thinkEverything went well overall

I have hired many moving companies in my life and what I did not know was that, a moving company can move me so easily and perfectly!! Like it was a dream come true! They gave me the day I wanted for the move and they sent an excellent crewVery quickly and efficiently they moved me out and delivered on the day they said they wouldThere were no damages that I could find and another best thing was that the price did not change in the endLike seriously I found no problems with anything! It was just perfect! Thank you Moving Pro USA!

Moving Pro USA is such an amazing moving company and I can vouch for thatThey took such great care of my valuables while moving themI originally hired them only because their quote seemed amazingly reasonable to meI wasn't expecting much but their performance turned out to be very satisfactoryThe movers arrived right on time with all their toolsThey wasted no time while packing everythingThey were extra careful while packing my breakablesThey neatly finished packing and loading everything shortlyThe delivery was made the next day and nothing went missing or damagedIt was then I realized how perfect this move really was

This was one of my best executed moves everThe crew was very helpful and politeThey always replied to my emails and callsIt's rare nowadays finding a company with that type of customer awarenessThey responded me at prompt pace with a detail quotation where there was no hidden feeEverything was moved and delivered in perfect condition and finished in timeI am happy with thatThey know how to deal with their customersI was impressed on their incredible communication skills and excellent packing with no dent or scratch of our consignment at their promised

Let me just start by saying that I highly recommend Moving Pro USA to you all for a moving companyBecause they were simply professional, organized, experienced and knew exactly what they were doingMoving is always stressful, but the service provided by them made the experience as stress-free possibleSuch polite guys they are who enjoyed working on our belongingsIt was a great moving experience

Who knew that a simple phone call could lead to an amazing stress free moving experience? Moving Pro USA did a very neat job with my move to SCThey were spot onThey are so friendly that they helped me with the baby crib and other small things which they never chargedThis really showed how nice they areThe whole move was greatNo damages and no hidden feesI had a great time with them because they fun to hang out withThanks guys for the great work

I had very good experience with Moving Pro USATheir pickup, delivery and customer service were flawlessThere were a lot of things that they needed to move but the movers carefully sorted through everythingIn future I will definitely hire them againThey are really good in this business

I hired Moving Pro USA after I was posted all the way across the country and needed to move there as soon as possibleI hired them and they were friendly and efficient and moved so fastAll was fine except damaged wall in the old house when the headboard slipped to the floor- truly it wasn't their fault as my floor was quite slippery alreadyBut they arrived early on the moving day and the move went very smoothAll my belongings arrived safely and perfectlyNothing was broken or damagedI would like to recommend them for sure

I had never moved to another area of the state, much less to another state entirely But this time I was moving miles awayFrom the start, everyone I spoke with at Moving Pro USA was helpful, professional and courteousI especially appreciated their manager explaining the things to be aware of when considering a moving company I will definitely recommend this company to anyone who needs their services and I will use them again for my next move

I had never hired any moving company before as I never had to relocate anywhere else in my lifeLast week I moved to my new houseMy friend suggested me to hire Moving Pro USAAs per his advice I hired themI thought they would damage my things while moving to my new houseThey packed everything very quickly and moved to my house safelyThis moving company changed my perceptionThe whole work was done within a glimpse of eyesThey are just awesome

They gave me exactly what I was looking forI was looking for an efficient moving company who will move my precious belongings cross country and will make sure they do not damage anythingI also wanted them to be punctualI am paying for a service, so I expect them to be on timeMoney doesn't come on trees right?? Anyway, they did exactly what I wantedNo damages and they came on time everywhereI highly recommend Moving Pro USA because I think they are very qualified

The total cubic feet the customer was charged for was cubic feet This is only Cubic feet more than what was estimated (not 50% nor is it fraud!) Due to the fact that we use the moving software which is based upon the AMSA weight guide, it is only accounting for basic furniture Everyone’s furniture is differentSometimes customers’ items prematurely fill the space they had reserved before the entire inventory listed on the original estimate is loadedThe movers cannot predict how every customer’s items will be shaped, how many odd, bulky, or fragile items that each move will have Every person’s move is differentSimilar to asking your realtor to show you bedroom homes, bedroom homes may range in size from square feet up to 2,square feet However, some of the smaller homes may properly accommodate your items better than the larger homes due to their layout being more compatible with your needs The movers cannot determine how items will fit into the truck until they are able to take a full review of the entire shipment and they will then calculate how they will stack items inside the tractor trailer When a customer has many fragile or many odd shaped items that cannot be stacked as tall vertically, then their shipment must be spread out horizontally for safe transit and will occupy more space in the tractor trailer; thus, resulting in additional volume in the tractor trailer and additional charges This has absolutely nothing to do with “fraud” or “inefficient packing” So, yes between dead air space and how items fit into the tractor trailer, 25% difference is possible And, as we stated, the customer could focus their energy on trying to reach an amicable resolution to their concerns by filing a claim Instead of doing this, they continue to focus on continuing their complaint Going back and forth is not going to resolve anything If the customer proves to [redacted] through the claims process that we overcharged them, [redacted] will advise us and we will pay any overages back to the customer If the customer would do some research about CFR (the Carmack Amendment) they would find that the 1st attempt to reach an agreement is reserved for the carrier and only the carrier Therefore, the customer must first address their complaints through the claims process If the customer chooses to obtain an attorney (who will gladly take the money and make promises) they would possibly get to court and then the judge would ask them if they filed a claim If the answer is “no” the judge will then send the customer back to start all over again with filing a claim The customer agreed to these terms and conditions as listed on the face and the back of the Bill of Lading which is the legal and binding contract that governs this move They must file a claim if they have any concerns about loss, damage, delay, overcharge, or general service complaints We regret that the customer felt the need to continue their complaint with the Revdex.com We trust that the above explanation enables then to better understand our position on these matters The total cubic feet the customer was charged for was cubic feet This is only Cubic feet more than what was estimated (not 50% nor is it fraud!) Due to the fact that we use the moving software which is based upon the AMSA weight guide, it is only accounting for basic furniture Everyone’s furniture is differentSometimes customers’ items prematurely fill the space they had reserved before the entire inventory listed on the original estimate is loadedThe movers cannot predict how every customer’s items will be shaped, how many odd, bulky, or fragile items that each move will have Every person’s move is differentSimilar to asking your realtor to show you bedroom homes, bedroom homes may range in size from square feet up to 2,square feet However, some of the smaller homes may properly accommodate your items better than the larger homes due to their layout being more compatible with your needs The movers cannot determine how items will fit into the truck until they are able to take a full review of the entire shipment and they will then calculate how they will stack items inside the tractor trailer When a customer has many fragile or many odd shaped items that cannot be stacked as tall vertically, then their shipment must be spread out horizontally for safe transit and will occupy more space in the tractor trailer; thus, resulting in additional volume in the tractor trailer and additional charges This has absolutely nothing to do with “fraud” or “inefficient packing” So, yes between dead air space and how items fit into the tractor trailer, 25% difference is possible And, as we stated, the customer could focus their energy on trying to reach an amicable resolution to their concerns by filing a claim Instead of doing this, they continue to focus on continuing their complaint Going back and forth is not going to resolve anything If the customer proves to [redacted] through the claims process that we overcharged them, [redacted] will advise us and we will pay any overages back to the customer If the customer would do some research about CFR (the Carmack Amendment) they would find that the 1st attempt to reach an agreement is reserved for the carrier and only the carrier Therefore, the customer must first address their complaints through the claims process If the customer chooses to obtain an attorney (who will gladly take the money and make promises) they would possibly get to court and then the judge would ask them if they filed a claim If the answer is “no” the judge will then send the customer back to start all over again with filing a claim The customer agreed to these terms and conditions as listed on the face and the back of the Bill of Lading which is the legal and binding contract that governs this move They must file a claim if they have any concerns about loss, damage, delay, overcharge, or general service complaints We regret that the customer felt the need to continue their complaint with the Revdex.com We trust that the above explanation enables then to better understand our position on these matters

I used Moving pro located in Passiac New Jersey to move me from New York to Florida.It was a disaster from start to finish.They don't come to your place to see what your moving then give you a low estimate of the cost in order to get the business so that when the furniture is on the truck they can raise the cost.In my case by dollars.Next,.I asked for empty boxes in order to pack them myself, instead, they bought them the day of the move ,packed them, and charged me dollars for each box.They were late in picking up the furniture keeping me waiting for hours until they arrived.Finally they took their time delivering the furniture to me in Florida making me wait nearly weeks until it arrived in Florida Customer service does not exist.They never answer their phones.I am notifying the Attorney General's office in New Jersey about their business practices.Do yourself a favor do not use Moving Proof New Jersey Search tips: Ensure words are spelled correctly Try rephrasing keywords or using synonyms Try less specific keywords Make your queries as concise as possible Other resources that may help you: Get additional search tips by visiting Web Search Help If you cannot find a page that you know exists, send the address to us I used Moving pro located in Passiac New Jersey to move me from New York to Florida.It was a disaster from start to finish.They don't come to your place to see what your moving then give you a low estimate of the cost in order to get the business so that when the furniture is on the truck they can raise the cost.In my case by dollars.Next,.I asked for empty boxes in order to pack them myself, instead, they bought them the day of the move ,packed them, and charged me dollars for each box.They were late in picking up the furniture keeping me waiting for hours until they arrived.Finally they took their time delivering the furniture to me in Florida making me wait nearly weeks until it arrived in Florida Customer service does not exist.They never answer their phones.I am notifying the Attorney General's office in New Jersey about their business practices.Do yourself a favor do not use Moving Proof New Jersey Search tips: Ensure words are spelled correctly Try rephrasing keywords or using synonyms Try less specific keywords Make your queries as concise as possible Other resources that may help you: Get additional search tips by visiting Web Search Help If you cannot find a page that you know exists, send the address to us