Mr Rooter Plumbing of Seattle

The refund check was mailed yesterday.

Mr. Rooter has attempted to reach customer and left 2 voicemails with no response call. Mr. Rooter is willing to refund the entire charges of $460.63 but has been unsuccessful in reaching the customer.

[redacted],
 
Thank you for reaching out to inform us of this circumstance. I will be meeting with RUben and my crew on Friday morning to discuss in detail what happened. I look forward to speaking with you in regards to a fair outcome once I have all the information necessary. I look...

forward to getting this resolved.
 
Thank you,
Robert M[redacted]
General Manager

[redacted],
     Thank you for reaching out to us in order to inform of us of your experience. I need to gather more information from you in order to look over the job that was done and see what we can do. Please call me directly at [redacted] or email at...

[redacted]@mrrootersea.com. We look forward to getting this resolved.
Sincerely,
Robert M[redacted]
Operations Manager

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

Mr. Rooter has spoken with Mr. [redacted] and has mutually agreed on a fair resolution on the repair work.