Mr. Taxes

I have been filing with this company for a couple of years nowExceptional experience!!! I will continue to file with MrTaxes!

Thank you MrTaxes for an wonderful & fast experience in filing my taxes with you

MrTaxes is great! I’m a new client and I’m very satisfied with the service I receivedI have referred my friends and family

Was not told there would be a insurance fee and was told he could not direct debit out of my refund but he withheld my state after already paying for services out of my federal and did not receive a receiptHe states all his other clients got their state but mine was taken due to insurance fees that werent brought to my attention in consultationI then asked why his insurance fees were and I got no replyI would like to get my state return

It is great that MrTaxes aka Tyon, he is such an outstanding business professional , in our community and one that I can trustLove him

Was not told there would be a insurance fee and was told he could not direct debit out of my refund but he withheld my state after already paying for services out of my federal and did not receive a receiptHe states all his other clients got their state but mine was taken due to insurance fees that werent brought to my attention in consultationI then asked why his insurance fees were and I got no replyI would like to get my state return

Ms***Thank you for contacting our office to resolve the recent consumer complaint #***It is ourdesire is to ensure that our customers are satisfied with services rendered and in the event ofdissatisfaction we attempt to rectify issues promptly and efficiently.Our records indicate that
we entered into a contract agreement with Ms*** an 5/6/toprovide preparation services for the 2011-tax terms(see attached Client Statement)Perthe terms of the contract, Ms*** received tax preparation services for the - taxperiods(please see the attached, signed IRS E-file and forms)MrTaxes invoiced Ms*** at the rate of $per tax year, solely for the preparation of-taxes (totaling $875.00) and did not imply nor invoice for any other services (please seeattached invoice #2168)As a courtesy to our customers, we prepare IRS Form 9465, InstallmentAgreement RequestHowever, we do nor guarantee, nor imply the acceptance of InstallmentAgreements with the IRS, consumers are required to mail such request to the IRS for review andapproval.In rendering services, MrTaxes provided full disclosure that Ms***'s and taxescould not be filed electronically due electronic compliance regulationsFiling individualincome tax returns using IRS e-file is limited to tax returns with prescribed due dates in the currentand two previous tax years (2013-2015)Therefore, Ms*** was instructed to sign and mailher and taxes to the IRSFurthermore, MsPrilleman could not enter a paymentarrangement without submitting her and taxes to the IRS via US postal mailOnce theIRS accepted all tax returns, assessed payments, penalties and interest, Ms*** may have theopportunity to enter into an IRS Installment Agreement.Please feel free to contact me at ###-###-####, should you have further questions and/or concerns.Sincerely,Tyon DT*** *** ***

Amazing place to go get your taxes done Nice atmosphere and excellent customer serviceThe people are very professional and very helpful

I would highly recommend MrTaxes for all of your tax needsThe knowledge, customer service and advice exceeded my expectationsMrTaxes helped negotiate my tax bill and got it reduced to a manageable monthly paymentCall them today!

My experience with MrTaxes was one of a kind I had an urgent matter that needed immediate attentionMrTaxes addressed my concerns with professionalism and attention to detailNot only were my taxes amended in a timely fashion, I left MrTaxes office educated and inspired to learn more about the tax processI appreciate quality client relationMrTaxes delivered value!

MrTaxes helped me with my tax filing needsHe expediently took care of my tax needsHe completed my taxes for years at one timeWhen one of my returns was delayed, he went out of his way to talk the IRS on my behalfHe was on the phone for a considerable amount of time to get my issue resolvedI highly recommend his services He is professional and pleasant to work with

Great service!

Awesome experienceQuite painless even though I was completely unorganizedEveryone was punctual, knowledgeable, and helpful

"MrTaxes" is as unprofessional and dishonest as they comeI went to MrThompson almost a year ago and paid this individual $to file my back taxes and setup a payment plan for me with the IRSI repeatedly texted him asking for updates on my file to which he would tell me to call his office and when I did call I was told by him that he, “took care of it." According to the IRS a payment plan could not be setup because my & taxes were never filed, but I have text messages from MrThompson stating he had me setup on a monthly payment plan with the IRS streamline and needed my approval to processHe later contradicted himself when I actually went to his office and he told me that I could not be put on a payment plan until my taxes were filedAfter I advised him I would be posting his text messages on social media, due to him texting me at times and about things that had nothing to do with my taxes, he said I would be hearing from his lawyer and made a laughable

I typically do not write reviews but I feel in my heart that I need to share my experience I had with MrT*** so this does not happen to anybody elseI first went to "MrTaxes" because he told me that I would be approved for $loan.I normally do my own taxes every year but I really needed that loan and that was the only reason I went to himNeedless to say I did not get approved for the loan and was not told a specific reason on whyThen Mrtax had informed me that his charge would be $When it came time to sign the papers he had charge me $He did not make me aware of the $chargeThen I had informed him about a$credit that I was eligible for that he somehow missedAfter minutes or so ,he finally realized that I did qualify for that creditI almost lost out on $refundThe day I signed the papers for him to take the $out of my refund, he ran a promotion the very next day to do everyone's taxes for $I had given MrT*** a canceled check for my direct deposit for my refund He somehow left off the last number to my account so I never received a direct deposit or received my refund on the expected date from the IRSInstead I had to drive to MrT***'s office and pick up a live check a week after I was told I would receive my refundI then had to drive minutes away to the bank that the check was written from and then they charged me a fee to cash the checkI then get a letter from the state basically being audited and MrT*** told me that he would take care of itThat was three weeks ago and he has yet to take care of that situationThe list goes onI had wrote to MrT*** explaining everything I had been through and thought it would be fair to ask of a refund of $He agreed and said he would refund me the $and it would be mailed out on March 3rdI called his office and then he informed me he would mail it out on March 10thI spoke to him today on March 13th and he informed me today on the phone that he is not refunded me anythingHe has left me no choice but to take him to courtI hope somebody can learn from my experience and the best advice that I can give to someone is make sure you do your researchInvestigate that person who you decide to do your taxes withGood luck!!!

MrTaxes helped me with my tax filing needsHe expediently took care of my tax needsHe completed my taxes for years at one timeWhen one of my returns was delayed, he went out of his way to talk the IRS on my behalfHe was on the phone for a considerable amount of time to get my issue resolvedI highly recommend his services He is professional and pleasant to work with

Thank you MrTaxes for an wonderful & fast experience in filing my taxes with you

I would highly recommend MrTaxes for all of your tax needsThe knowledge, customer service and advice exceeded my expectationsMrTaxes helped negotiate my tax bill and got it reduced to a manageable monthly paymentCall them today!

MrTaxes as well as his staff were so welcoming and knowledgeable in their field of expertiseI would highly recommend them to all my family and friends for all their tax, bookkeeping, and payroll needs

MrTaxes as well as his staff were so welcoming and knowledgeable in their field of expertiseI would highly recommend them to all my family and friends for all their tax, bookkeeping, and payroll needs