My Fast PC, LLC Reviews (45)
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My Fast PC, LLC Rating
Address: 5152 Edgewood Dr Ste 100, Provo, Utah, United States, 84604-5681
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Hello Mr. [redacted],I apologize for any inconvenience that we may have caused. I have reviewed your account and have processed a refund due to your clear dissatisfaction of the product. I did want to point out that we are not a fraudulent company and truly believe in the service we provide. This...
excellent service we provide our customers is reflected in our excellent ratings online. I am unsure how your son verified we were fraudulent but we have independent and unbiased reviews that validate the total opposite of what we are being accused of. The refund was processed today and will be reflected in your account withing 3- 5 business days. We hope this resolves your complaint and we wish you a great day.Thank YouCustomer Service
Complaint: [redacted]They requested my mother's name. It is:[redacted]I am accepting their request for information, but it is just information, so does not yet resolve my complaint.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
I reviewed MyFast PCs response and do not need to pursue this issue any further. I worked with my bank to obtain a refund for the amount I paid the company as a result of my dissatisfaction with their service. From my standpoint this issue is closed.[redacted]###-###-####
Sincerely,
[redacted]
In response to this claim, according to our records it shows that we were able to complete the service that was requested and that the customer was satisfied with the results. If there are still issues we would be happy to resolve them. If the customer could call us at 1-800-573-8028 we can get this...
issue resolved, if they are not want to have us assist them we would be happy to provide a full refund. We want to do what is necessary to ensure that the customer is 100% satisfied.
Hello [redacted], I am Katie, the Customer Advocate for My Fast PC. In order to resolve this matter for you, I would need your mother's name so I can review her account. Thank You