My Gold Plug LLC

Hello we're fulfilling the orders, here are the tracking ID's for USPS first class shipping [redacted] Your second chain will be shipped out todayThanks!

Hello there, We cannot express how sorry we are for the delays caused by backed up inventoryIt has been something our entire team has been working on day & nightWe're finally back up & running which means we're currently either fulfilling orders or processing refunds just like we guaranteedIf we haven't fulfilled your order or provided you with a refund we ask you to be patient for a little bit longerWe're looking through each order by and reviewing the informationWe appreciate the patience you've had with us so far, we thank you for your trustWe'll be processing you order and providing you with a solution as soon as possibleThank you once again, your business is greatly appreciate and never taken for granted- The MyGoldPlug.com Team

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Assumed Answered] Complaint: [redacted] I am rejecting this response because: Please see attached Regards, [redacted] ***

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

Hello Mr [redacted] , We're terribly sorry for your negative experience with our companyWe're going to process you a 100% refundOur payment processor is currently experiencing issues with their servers so we're working on manually processing your refund which take a bit longer than normal.We'll make sure your refund is processed right away.Thank you for your patience [redacted] MyGoldPlug LLC

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] I accept the business response,provided the money is refunded,ive received an email from them it has beenHowever,I have no way to be sure until it post to my accountPossibly tonight or days from nowAs long as this is kept in mind,im satisfied,all I wanted Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

Hello there, This complaint was just made and I'd like to resolve itThe customer asked for their money reimbursed so I went ahead and processed the refund + sent a refund notification to the customerThank you, [redacted] MyGoldPlug LLC

Hello there, We've processed the refund as requestedThank you for the messageWe're sorry for the delay in shipment!

Hello there, We have processed the refund for 100% of the funds it should deposit into the account within a few business days

Hello ***, We apologize for delay in shipment but your product is on it's way! here's the USPS first class shipping ID: [redacted] Please let me know if you have any questionsThanks!

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meI am thankful for all that the Revdex.com did, otherwise I believe this matter would not have be resolved.Their customer service is unsatisfactory, they do not reply and ignore request.I ordered the necklaces December 8, & thanks to Revdex.com I received them March 22, 2017.I purchased them for my son for Christmas I thought maybe I would get a response and possibly be able to give it to him on his birthday Feb 22, & nothingI mentioned to this company twice that I was going to have to turn this matter over to Revdex.com Still no response But, as soon as Revdex.com got involved it was over, finally Thank you again Revdex.com I honestly know that I would be in the dark wondering if I was ever going to get what I paid for if it wasn't for your involvement Regards, [redacted] ***

Hello, we do not have record of an order placed by you within this time frameCan you send proof? We have record of an order from October however it was fulfilled alreadyHere is the tracking: ***

gold chains,oct28th, dollars and some change

Hello there, We're sorry for the delay in shipment, but your order was shipped out today. It will arrive in 2-business daysHere's your USPS first class shipping ID: ***Let me know if you have any questions, thank you for your business!

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may
update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be
closed as Assumed Answered]
Complaint: ***
I am rejecting this response because I'm still waiting for the funds to be credited to my account. As of today 2/14/still not credit for dollars. Please advise next steps to be taken
Regards,
*** ***

[A
default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If
you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12113020, and find that this resolution is satisfactory to me
Regards,
*** ***

Hello ***, you ordered a watch that was back ordered and it seems our assistant has been trying to contact you about thisWe have the yellow gold version in stock, would you like us to send this to you now? If not, let us know and we can do a full refund for your delayThank you

Hello there, We're currently working on processing your refund, we're contacting the merchant service provider to transfer the funds into your bank. Thank you for notifying us