My Gold Plug LLC

Good afternoon!! I would like for you to know that the refund is pending todayThank you for your helpI would hope that there was some way to stop this company from doing this to anyone else. *** ***

This order was never fulfilled due to risk of fraudWe can send you your product or refund the money if you are the person that placed this orderWhich would you like to move forward with?

Hello there, This customer received 1/of their order, but not the other halfWe decided to refund the amount of the watch to the customer to resolve this case considering that was her best solution. Let me know if there's anything else I can do to help resolve this complaint,
thanks!

[A default letter is...

provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Hello [redacted], We see you have multiple orders with multiple different addresses and emails. This poses a very high risk for us. We fulfilled virtually all of your orders however the order you placed for $300 was put on hold until further verification.Are you referring to the order which...

included the Frosted cuban set & the watch? If so please let me know I will refund it. You don't have any orders for $248 and your email pulls up multiple different orders. Thanks!

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I would like for them to ship me out the items that were oredered.
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
I accept...

the business response,provided the money is refunded,ive received an email from them it has been. However,I have no way to be sure until it post to my account. Possibly tonight or 3 days from now. As long as this is kept in mind,im satisfied,all I wanted
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Hello [redacted], We apologize for delay in shipment but your product is on it's way! here's the USPS first class shipping ID: [redacted]Please let me know if you have any questions. Thanks!

Hello there, Please give a few more business days for the money to deposit. The funds have to go through our system, our bank, then your bank. The money has processed through our system and bank already, you should see the refund show up within the next 3-5 days. Let me know when the money arrives we'll provide a solution if for some reason the money doesn't show up in time. Thank you, [redacted]

Hello, we processed your refund but it was held up at the bank. We are contacting them now to push the refund through. We can also ship out your order again if you'd like your product still. It looks like the order we shipped out never got to you. Let me know if this works. Thanks!

Hello there, This complaint was just made and I'd like to resolve it. The customer asked for their money reimbursed so I went ahead and processed the refund + sent a refund notification to the customer. Thank you, [redacted] MyGoldPlug LLC

Hello we're fulfilling the orders, here are the tracking ID's for USPS first class shipping. [redacted]Your second chain will be shipped out today. Thanks!

We are experiencing glitches with our payment processor because their gateway server is down right now. We are manually processing your refund ASAP for the amount requested. We apologize for the delay in responding we're working on troubleshooting everything on our end. Thanks for...

your inquiry, we'll make sure to get this resolved within the next day or two. Thank you, [redacted] MyGoldPlug LLC

[A...

default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com: I want a refund from the company, and that is all.
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

This customer requested an immediate refund we went ahead and processed that and sent the customer an apology email for the delay.

Hello there, no need to say this business needs to shut down we do our best to ensure customer satisfaction. You order has been refunded, however if you don't mind me asking why did you place an order then immediately want a refund 30 minutes later?

Hello there, We've processed the refund as requested. Thank you for the message. We're sorry for the delay in shipment!

Hello there, We cannot express how sorry we are for the delays caused by backed up inventory. It has been something our entire team has been working on day & night. We're finally back up & running which means we're currently either fulfilling orders or processing refunds...

just like we guaranteed. If we haven't fulfilled your order or provided you with a refund we ask you to be patient for a little bit longer. We're looking through each order 1 by 1 and reviewing the information. We appreciate the patience you've had with us so far, we thank you for your trust. We'll be processing you order and providing you with a solution as soon as possible. Thank you once again, your business is greatly appreciate and never taken for granted. - The MyGoldPlug.com Team

Hello there, We have processed the refund for 100% of the funds it should deposit into the account within a few business days.

[A default letter is provided here which indicates your acceptance of the business's...

response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I am thankful for all that the Revdex.com did, otherwise I believe this matter would not have be resolved.Their customer service is unsatisfactory, they do not reply and ignore request.I ordered the necklaces December 8, 2016 & thanks to Revdex.com I received them March 22, 2017.I purchased them for my son for Christmas.  I thought maybe I would get a response and possibly be able to give it to him on his birthday Feb 22, 2017 & nothing. I mentioned to this company twice that I was going to have to turn this matter over to Revdex.com.  Still no response.  But, as soon as Revdex.com got involved it was over, finally.  Thank you again Revdex.com I honestly know that I would be in the dark wondering if I was ever going to get what I paid for if it wasn't for your involvement.  
Regards,
[redacted]