National Student Aid Center

I am sorry about your experience with us, Please email me directly if you have any other concerns!?

*** sorry for the inconvenience however we have no record of you in our system, I have added your number to our no call list

Revdex.com:
I have reviewed the? response made by the business in reference to complaint ID ***, and have determined that this proposed action would
not resolve my complaint.? For your reference, details of the offer I reviewed appear below
I filed a complaint once about National Student Aid Care on how they falsely informed me of my student loans being completely paid, off not consolidated as was told to me by Mr*** *** I was then responded to by NSAC through the Revdex.com with a message saying it appears you have been refunded sorry for any inconvenience, but I have yet to receive a refund from athem and I have yet to be able to contact them after they hung up on me and refused to answer my calls
Regards,
*** ***

Please call me regarding this issue *** ***

I cannot locate your file please call or text me directly ? *** ***

Good Morning,I think I would like something from the business stating that my SSID will not be misused in anyway and if it is they should expect lawful actionThey wrongfully acquired this information and now I do not trust they will not go as far as misusing my SSIDI do not even know if this is
a legitimate companyIt must be illegal to utilize someones user id and password for a government siteThe only reason I gave it to them is because I had NO idea what an FSA ID was and thought it was part of their company's systemWhen I was in college we used PIN numbersAdditionally, I think it is VERY important for others to know what they are doing and how they are doing it.? Please let me know if there are further questionsThank you for your attention to this issue.*** ***

Please call me directly *** ***

Revdex.com:
I have reviewed the? response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my
complaint.? For your reference, details of the offer I reviewed appear below
Hello,This is in response to the Revdex.com closing my complaintI called yesterday and sent a message to the person I was directed to via my phone call to the Revdex.com, stating that I had herd back from the company and they were going to look into my complaint and what they can do to resolve itThey were supposed to contact me back, but, I have not heard anything yetTherefore, I did not want to close my complaint as "satisfied" or "dissatisfied" until I had heard back.? Today I received a message saying my complaint was closedMy question yesterday was if we could extend the complaint?? I still have not heard anything back from the company after our initial conversationWhat can/should I do now?Thanks,*** ***

Sorry for the inconvenience but your number is not even in our database to removePlease call me directly if you have any more issues ***

? ? Looks like you have been refunded in full were sorry for any inconvenience? you have? experienced.?

Please call me directly [redacted] .

leadIDDate_PostedIP_AddressSub_IDOriginal_Date_Of_LeadFirst_NameLast_NamePhoneEm...⇄ 9:37[redacted]10/13/2016 10:35[redacted]...

[redacted]NoYesYes[redacted] Federal1    Here is the ip address and from where you requested are help. In the future if you do not want calls please do not leave your phone number and email.

We will make sure to put you on the dnc list.

Good Morning,I think I would like something from the business stating that my SSID will not be misused in anyway and if it is they should expect lawful action. They wrongfully acquired this information and now I do not trust they will not go as far as misusing my SSID. I do not even know if this is...

a legitimate company. It must be illegal to utilize someones user id and password for a government site. The only reason I gave it to them is because I had NO idea what an FSA ID was and thought it was part of their company's system. When I was in college we used PIN numbers. Additionally, I think it is VERY important for others to know what they are doing and how they are doing it. Please let me know if there are further questions. Thank you for your attention to this issue.[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to...

perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted] Its asking for a file, I am not sure what file they are talking about.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will...

consider this complaint resolved.
Regards,
[redacted]

Good Morning,
I think I would like something from the business stating that my SSID will not be misused in anyway and if it is they should expect lawful action. They wrongfully acquired this information and now I do not trust they will not go as far as misusing my SSID. I do not even...

know if this is a legitimate company. It must be illegal to utilize someones user id and password for a government site. The only reason I gave it to them is because I had NO idea what an FSA ID was and thought it was part of their company's system. When I was in college we used PIN numbers. Additionally, I think it is VERY important for others to know what they are doing and how they are doing it. 
Please let me know if there are further questions. Thank you for your attention to this issue.
[redacted]

I cannot locate your file please call or text me directly  [redacted]

Looks like you have been refunded in full were sorry for any inconvenience you have experienced.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[Plaintiff [redacted], has been subject to unlawful telephone practices by your company in the form of (unwarranted or unauthorized) cellular telephone calls by use of an auto dialer or (ADAD) in relation to telemarketing / advertisements.Your company harassed Plaintiff [redacted] by making numerous 14 cellular telephone calls without prior express written consent / prior express consent as required by telemarketers or advertisers.Defendant National Student Aid Center, (NSAC) in their communication in connection with telemarketing / advertisements directly have violated 47 U.S.C. §227(c)(5) as Plaintiff [redacted] cellular telephone which is registered with the National Do Not Call Registry.Defendant(s) National Student Aid Center, (NSAC) has demonstrated willful or knowing non-compliance with 47 USC § 227(c)(5) by calling Plaintiff [redacted] wireless telephone number 202-XXX-[redacted] which is registered on the National Do Not Call Registry (DNC) since April 22, 2012, Plaintiff’s number, which is assigned to a cellular telephone service.“See Attached Exhibit D - The email confirmation sent from the (FTC) Federal Trade Commission [email protected] to Plaintiff [redacted] confirming cellular telephone registry on the (FTC) National Do Not Call Registry on a number ending in [redacted] on April 22, 2012.”These actions are unlawful in the District of Columbia pursuant to the Telephone Consumer Protection Act (TCPA) 47 U.S.C. §227(c)(5).Plaintiff [redacted] will be sending by email or fax a legal complaint draft, which explains the basis for my claims.Under the Telephone Consumer Protection Act (TCPA) 47 U.S.C. §227(c)(5), Plaintiff [redacted] is entitled up to $1,500 for each separate willful violation of the Act (TCPA), plus attorney's fees and cost.Damage calculations are as follows:• $1,500 x 14 = $21,000 for NATIONAL STUDENT AID CENTER, (NSAC) (willful or knowing non-compliance for violations of the TCPA, for using an automated dialing system to call Plaintiff [redacted] cellular telephone without prior express / written consent pursuant to 47 U.S.C. §227(c)(5).• $21,000 = total in statutory damages under (TCPA), for a grand total + including attorney fees and costs. Sixth Circuit Court of Appeals has held that damages under this section may be stacked on top of the TCPA 227(b) section covering “calls to cell phones.” This means that the consumer can get up to $3000.00 per call for violations of the cell phone prohibitions and the DNC provisions. Charvat v NMP, LLC, 656 F. 3d 440 (6th Cir. 2011). Courts may treble the damages award if the court finds that defendant's violations were committed "willfully or knowingly." 47 U.S.C. § 227(b)(3). Although neither the TCPA nor the FCC regulations define the terms "willfully or knowingly," courts have generally interpreted willfulness to imply only that an action was intentional. Smith v. Wade, 461 U.S. 30, 41 n.8 (1983). While the TCPA does not define willful, the Communications Act of 1943, of which the TCPA is a part, defines willful as "the consciousor deliberate commission or omission of such act, irrespective of any intent to violate any provision, rule or regulation." In Dubsky v. Advanced Cellular Communications, Inc., No. 2008 cv 00652, 2004 WL 503757, at * 2 (Ohio Com. Pl. Feb. 24, 2004), the court found that in the context of the TCPA, the term acting "willfully" means that "the defendant acted voluntarily, and under its own free will, regardless of whether the defendant knew that it was acting in violation of the statute.” 47 U.S.C.§ 227(b)(3). “Importantly though, the intent for treble damages does not require any malicious or wanton conduct, but rather is satisfied by merely ‘knowing’ conduct. Alea London Ltd., 638 F.3d at. 776. In Dubsky v. Advanced Cellular Communications, Inc., No. 2008 cv 00652, 2004 WL 503757, at * 2 (Ohio Com. Pl. Feb. 24,2004), the court found that in the context of the TCPA, the term acting "willfully" means that "the defendant acted voluntarily, and under its own free will, regardless of whether the defendant knew that it was acting in violation of the statute.”This notice is being sent to you as an opportunity for, (NSAC) National Student Aid Center (NSAC) to cure your willful violations of the Consumer Protection Statutes as these laws are enforceable by a citizen’s / consumers private right of action by private enforcement.(TCPA) Telephone Consumer Protection Act 47 U.S.C. §227(c)(5).This is your final opportunity come back in to honor in good faith and with clean hands... At your convenience, I am giving you 72 hours to contact me after receipt of this letter and if you fail to do so, I will have no alternative but to seek my redress IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF COLUMBIA via legal action.]
Regards,
[redacted]