NetMarkets

Dear Revdex.com, Today we refunded this customer's $transaction as requested; and we have also unsubscribed the customer's email address from our system, as requested, so it will not be used for any marketing purposes in the futureBest regards, NetMarkets LLC

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] />

Dear Revdex.com,
We refunded to this customer in full today, as requestedBest regards,
NetMarkets LLC

We understand that the customer is unhappy with the product and we would like to apologize for any inconvenience our product might have causedWe realize how frustrating a situation like that can be and we are currently working to make
it rightAfter reviewing our records, we found that *** *** has placed an order on March **, for trial offers on our website and each order was shipped with a full sized productAt the time of the purchase, the customer agreed to the Terms and Conditions of the trial; which states that if their account is not cancelled within the first days, the customer would be charged for the price of the product; the customer received during her trial period timeframe and will also be enrolled into a monthly auto shipWe have implemented on our website that the consumer must check the YES box to indicate that they have read through the terms and conditions of our companies polices and agree to these terms and conditionOnce the box is checked YES and the purchase information are entered; then the consumer is enrolled into our program and the orders are processedThe website always offers the terms and conditions available for the consumer, the product details and the customer support informationOur company policy is to ensure that we advertise our customer support information on all aspects to ensure that it is convenient for the consumerCustomer had contacted our customer care department on the same day of purchase requesting refundWe have cancelled the subscription and cancelled all the future shipmentsWe regret that the customer had a bad experience at this time to get a refundWe value our customers and understand how important it is to offer exceptional serviceIn order to resolve the case, we have now issued the refund of $back to his credit card on fileRefunds are made to the source of the original payment, and processing generally takes to business daysWe request the customer to contact his bank or credit card company directly to inquire as to when he can expect this refund to show up on his accountThank you for your co-operation and for giving us an opportunity to helpPlease contact us for further assistance regarding this case

Today we refunded this costumer $as requested

Dear Revdex.com,
This customer was charged in accordance with the agreed Terms & ConditionsThis customer's purchase was refunded todayBest regards,
NetMarkets, LLC

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and am now able to confirm the refund that I
had requested as part of the complaint
Sincerely,
*** ***

Dear Revdex.com,
Today we refunded this customer's $as requestedBest regards,
NetMarkets LLC

Revdex.com:
I have reviewed the response made by
the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is
satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Dear Revdex.com,
Today we refunded this customer's purchases in full. We have canceled her account with us, and we will not ship her any more product and we will not bill her again.
Best regards,
NetMarkets LLC

Dear Revdex.com,
Today we refunded this customer's $11.00 transaction as requested; and we have also unsubscribed the customer's email address from our system, as requested, so it will not be used for any marketing purposes in the future.
Best regards,
NetMarkets LLC

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is...

satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Dear Revdex.com,
We refunded this customer's $89.76 purchase price on April **, 2016.  The refund transaction ID # is: [redacted].
Best regards,
NetMarkets LLC

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is...

satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Dear Revdex.com,This customer's purchases were refunded today, as requested.Best regards,NetMarkets LLC

Revdex.com:
I have contacted my credit card company and they were successful in getting the business to give me a total refund.  business in reference to complaint ID [redacted], 
Sincerely,
[redacted]
/>

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
/>

Dear Revdex.com,Today we refunded this customer's purchases, as requested.Best regards,NetMarkets LLC