Network Imaging

***SCAM These guys call your office and offer to save you over $by ordering before a price hikeIt makes me sick that these guys would be willing to let me lose my job by having me sign the order form and send it back authorizing a sellI am so glad that I figured out that they were scamming me prior to signing thisDisgusting

ID# [redacted] We spoke to [redacted] on 3-27-to see if she needed any supplies, and sent her a orderconfirmation to show her and her company, who she would be getting the supplies from, and what pricethey would payShe acknowledged her order confirmation and sent to us on 3-30-A different ladycalled in on 4-3-and said they get their supplies a different way, so we sent them a UPS pilabel.for the supplies, so we close out this order which was placed by mistakeInvoice# [redacted] Is for $249,not $

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

[redacted] |D # [redacted] We spoke to [redacted] , asked her if she needed supplies for her copier, she said she did,then we sent her a order confirmation, telling her the price and who it was coming from, she ankowledged her order by signing the confirmation, on the line which says authorized buyer,and sent it back to usHer boss called us said he wanted to return her order, we said OKHe called the next day and he wanted to pay for her order and we said OK

ID # [redacted] id="docs-internal-guid-56bab519-de7c-31c6-a617-e221c36fa4c0">We spoke to [redacted] ***, on 4-14-and asked him if he needed any toner for his machine which he said that he didHe neverstated that had been receiving any supply from any other CompanyWe verified his order with him and then sent him an order confirmation via fax to show him who we are and what price he would be paying, he read it and signed it and faxed to usWe disclose who we are to every customer [redacted] was confused on his order, so we told him we would waive his restocking fee on his return, since he was going to send it back on his ownWe are going to say a prayer for this person

ID # [redacted] We spoke to [redacted] ***, on 4-14-and asked him if he needed any toner for his machine which he said that he didHe neverstated that had been receiving any supply from any other CompanyWe verified his order with him and then sent him an order confirmation via fax to show him who we are and what price he would be paying, he read it and signed it and faxed to usWe disclose who we are to every customer [redacted] was confused on his order, so we told him we would waive his restocking fee on his return, since he was going to send it back on his ownWe are going to say a prayer for this person

We spoke to the office manager and sent her a order confirmation telling her what price she would pay if she needed any supplies and who we are We did not speak to [redacted] until he called in and said she didn't take care of orderingWe did not ship any suppliesWe are going to say a prayer for this person

*** ** *** *** ** *** *** *** *** *|D # ***We spoke to ***, asked her if she needed supplies for her copier, she said she did,then we sent her a order confirmation, telling her the price and who it was coming from, she ankowledged her order by signing the
confirmation, on the line which says authorized buyer,and sent it back to us.Her boss called us said he wanted to return her order, we said OKHe called the next day and he wanted to pay for her order and we said OK

# ***We spoke to a lady who needed supplies for their machines, we sent them a confirmation, via faxstating the price and showing where it would be coming from ,we never said we were with anothercompany, this is why we always send a confirmation, so problems like this do not
occurA gentlemancalled in and said they didn't need the order and we faxed the lady a return label ( twice ) so she couldsend it back and we could zero out her invoice

ID # ***
We sent a order confirmation showing her address and name of her firm, which she indicated wascorrect, by signing the confirmation and faxing it back us, acknowledging her orderWe sent her theconfirmation because we had not done business with her before and
wanted to make sure everythingwas correctThere was nothing personal or private on the order confirmation, we don't know anythingpersonal about her or her firmWe have a proof of delivery from UPS, that they did receive the product.When she called in to ask about her order, she also said she had other invoices, I asked her what werethe other invoice numbers and she screamed for me to get off her back and stop calling her, but shehad just called us, and never gave me the other invoice's since we have only sent her oneSheindicated that she had numerous collection calls from us, but we had not made one call to her abouther invoice, she kept telling me to get off her back and stop calling her, I was trying to tell her if she hada problem with her order she could return it and that it would not be a problem and she screamed*** YOU as loud as she could, then hung up on meWe do not want to do business with this firm

We spoke to *** on December 11,2013,and asked if she needed supplies for her copy machine.We then sent her a order confirmation (see attached) so could see her price and where it was coming from , which stated who we are and what price she would be payingShe had called in on
9-22-to see if the shipments were automatic,which we stated they are not, awe ALWAYS call be before we ship to any customerWe will not send anymore shipments to this office, we put them on our do notcall list

ID # ***
I'm sorry that this lady did not understand her conversation, wewould not represent or advertise our company as any otherWe sent hera confirmation, so she would know what she would get and who it iscoming from if she placed a order, she DID NOT place a order
and ifshe would have let us know she is on a service and supply contract, wehave told her she does not have to order anythingShe asked to be takenoff our call list, we do not have a call list, but put her on a do not calllist

ID# ***We spoke to *** *** on 3-27-to see if she needed any supplies, and sent her a orderconfirmation to show her and her company, who she would be getting the supplies from, and what pricethey would payShe acknowledged her order confirmation and sent to us on 3-30-A different
ladycalled in on 4-3-and said they get their supplies a different way, so we sent them a UPS pilabel.for the supplies, so we close out this order which was placed by mistakeInvoice# *** Is for $249,not $

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.Regards,*** *** the company uses misleading practices to trick people into buying supplies that are marked up over 1000%

ID# ***
This lady is the exact reason we use a order confirmation for every order that Is placed, so we can showwhat the customer is going to receive and where it is coming fromWe always make sure that theperson who is making the order is authorized to do so , and ask of r a
purchase order # so that there willbe no future problems, such as a new employee making a decision when they don't know their companypolicy.Problems can occur when someone just takes initiative not knowing what they are doing, we havenever not accepted a returned itemThis customer has never called to say that they made an order in error , or that they needed to return

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
If you will look at all the other complaints, they are similar in nature and the companies response is, as well They do represent themselves as your agencies contract toner supplier I don't want other agencies falling victim to their scheme
Regards,*** ***

[redacted]
|D # [redacted]We spoke to [redacted], asked her if she needed supplies for her copier, she said she did,then we sent her a order confirmation, telling her the price and who it was coming from, she ankowledged her order by signing the confirmation, on the line which says authorized buyer,and sent it back to usHer boss called us said he wanted to return her order, we said OKHe called the next day and he wanted to pay for her order and we said OK

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

ID# [redacted]We spoke to [redacted] on 3-27-15 to see if she needed any supplies, and sent her a orderconfirmation to show her and her company, who she would be getting the supplies from, and what pricethey would pay. She acknowledged her order confirmation and sent to us on 3-30-15. A...

different ladycalled in on 4-3-15 and said they get their supplies a different way, so we sent them a UPS pick-up label.for the supplies, so we close out this order which was placed by mistake. Invoice# [redacted] Is for $249,not $349

ID # [redacted]We spoke to [redacted], on 4-14-16 and asked him if he needed any toner for his machine which he said that he did. He neverstated that had been receiving any supply from any other Company. We verified his order with him and then sent him an order confirmation via fax to show him who we...

are and what price he would be paying, he read it and signed it and faxed to us. We disclose who we are to every customer. [redacted] was confused on his order, so we told him we would waive his restocking fee on his return, since he was going to send it back on his own. We are going to say a prayer for this person