NetZealous, LLC

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, David ***

Initial Business Response /* (1000, 5, 2016/01/04) */
Thank you for bringing this issue to our noticeWe have ensured the removal of email id ***@*** from all of our databaseWe have also requested the customer to share with us if there is any other email id linked to the
above id
We apologies for inconvenience caused to the customer
Initial Consumer Rebuttal /* (2000, 7, 2016/01/05) */
(The consumer indicated he/she ACCEPTED the response from the business.)
If they follow through with their promise then I *** be satisfied

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. However, please keep in mind that this is the same response I received as resolution of my previous complaint, but yet I began receiving emails again.  I sincerely hope that this will be the end of the emails. Also, I do not have any secondary emails that have been affected by this case.Sincerely, [redacted]

Initial Business Response /* (1000, 5, 2015/06/23) */
Thank you for bringing this issue to our notice! We have checked our database but we did not find [redacted]@mac.com in the same.
We are requesting if Mr. [redacted] could share his corporate email id or verify if he is a part of any group email...

address within your organization or may be another email address of possibly an ex-employee is redirected to his email. Could you kindly check on these possibilities and suggest back to us. We will look into this immediately and take necessary steps.
Initial Consumer Rebuttal /* (3000, 7, 2015/06/24) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The email address they have stated back to me is NOT my work email address and is not the one that was spammed. I am also very frustrated that the Revdex.com has given them my PERSONAL email address now without first checking with me! Now they have that email address as well to add to their spam database! I have already unsubscribed my work email from their list (or at least submitted their form - we'll see what happens). So even if I did give them my email, they would simply say it is not subscribed. My complaint is NOT that I can't get unsubscribed - so they don't need to check for my address. My complaint is that I was ever force subscribed into their spam list to begin with! I have absolutely no intention of giving them my work email address again so it can be added back into their system. If they were unethical enough to do it once, they will surely do it again. I can absolutely attest that no one, myself included, gave them my original work email. No one from my firm supplied it, no "ex-employee" supplied it - they simply "harvested" it though whatever shady means they use. Again - look at their Facebook page for others complaining of the same issue. My desired response is, again, that they delete ALL harvested non-opt in email addresses from their system immediately.

Initial Business Response /* (1000, 6, 2016/01/04) */
Thank you for bringing this issue to our notice. We have ensured the removal of email id [redacted] from all of our database.
We apologies for inconvenience caused to the customer.
Initial Consumer Rebuttal /* (2000,...

8, 2016/01/05) */
(The consumer indicated he/she ACCEPTED the response from the business.)
HOWEVER, I'm sure this company does this to everyone. They buy lists of email addresses and spam those people, and their Unsubscribe function doesn't actually Unsubscribe people, so they keep emailing people until they take this kind of action. So, I'm satisfied for ME, but I'm not satisfied for other people, or that any company would do business this way, without integrity around their email system.

Initial Business Response /* (1000, 5, 2016/01/04) */
Thank you for bringing this issue to our notice. We have ensured the removal of email id [redacted]@[redacted] from all of our database. We have also requested the customer to share with us if there is any other email id linked to the above...

id.
We apologies for inconvenience caused to the customer.
Initial Consumer Rebuttal /* (2000, 7, 2016/01/05) */
(The consumer indicated he/she ACCEPTED the response from the business.)
If they follow through with their promise then I [redacted] be satisfied.

Initial Business Response /* (1000, 8, 2015/08/19) */
Thank you for bringing this issue to our notice. We have ensured the removal of the mentioned email address [redacted]@gmail.com from all of our database.
We apologies for inconvenience caused to the customer. Look forward to your...

reply.
Initial Consumer Rebuttal /* (3000, 10, 2015/08/21) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The email address that I need removed is not eventsqueen it is my work address [redacted]@commaction.org
Final Business Response /* (4000, 26, 2016/01/28) */
We tried to reach [redacted] on Jan 28 and left a voicemail. As we have already confirmed that email id [redacted]@commaction.org is removed from the database and [redacted]@gmail.com id is not existing in our database. However, we completely understand your concern and we would like to assure you that we are doing our level best to resolve the same at the earliest.Hence, I would request you to kindly forward the latest marketing email you have received at [redacted]@globalcompliancepanel.com so that we can find out root cause of the same. Once again we apologize for the inconvenience!
Final Consumer Response /* (4200, 30, 2016/01/29) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I AM STILL GETTING EMAILS FROM THEM, OMG!!!!!!!

Initial Business Response /* (1000, 8, 2015/08/06) */
Thank you for bringing this issue to our notice. We have ensured the removal of the email address [redacted]@cyberce.net from all of our database.
We apologies for inconvenience caused to the customer. Look forward to your...

reply.
Initial Consumer Rebuttal /* (2000, 10, 2015/08/10) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Thank you to Revdex.com for resolving this issue. Now we'll have to see if the company actually follows up and removes my email address from their spam operation. I would suggest that you watch this company in the future. Thank you again.

Initial Business Response /* (1000, 5, 2015/06/22) */
Hi,
We really apologize for the inconvenience caused, we have removed both Email addresses ([redacted]) from the mailing list and will make sure that customer will never receive any Email from...

[redacted].
Regards,
[redacted]
Initial Consumer Rebuttal /* (2000, 7, 2015/06/23) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 8, 2015/04/28) */
We have removed [redacted]@[redacted].com Email address from our database and making sure that the customer will never receive any Email communication from GlobalCompliancePanel.
We really apologize the for the inconvenience caused and...

sorry for the delay in response as I have received Revdex.com Email in my Junk folder which I could not check.
Thank you very much in advance.

Initial Business Response /* (1000, 8, 2015/04/28) */
We have removed [redacted].com Email address from our database and making sure that the customer will never receive any Email communication from GlobalCompliancePanel.
We really apologize the for the inconvenience caused and sorry...

for the delay in response as I have received Revdex.com Email in my Junk folder which I could not check.
Thank you very much in advance.

Initial Business Response /* (1000, 5, 2015/08/27) */
Thank you for bringing this issue to our notice. We have ensured the removal of the email address [redacted]@yahoo.com from all of our database.
We apologies for inconvenience caused to the customer. Look forward to your reply.
Initial...

Consumer Rebuttal /* (2000, 7, 2015/08/28) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I would also like you to check for and remove [redacted]@gmail.com
I will let the Revdex.com know if I receive more emails.

Initial Business Response /* (1000, 8, 2015/08/27) */
Thank you for bringing this issue to our notice. We have ensured the removal of the email address [redacted]@epicsysinc.com from all of our database.
We apologies for inconvenience caused to the customer. Look forward to your...

reply.
Initial Consumer Rebuttal /* (2000, 10, 2015/08/28) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Assuming I never receive another message from any NetZealous affiliate, I will be satisfied.
Final Business Response /* (4000, 17, 2015/10/22) */
Thank you for bringing this issue to our notice. We already ensured the removal of the email address [redacted]@epicsysinc.com from all of our database.Requesting Mr. [redacted] to forward the latest marketing email so that we can look into the same.
We apologies for inconvenience caused to the customer. Look forward to your reply.
Final Consumer Response /* (4200, 19, 2015/10/23) */
(The consumer indicated he/she DID NOT accept the response from the business.)
You'll need to provide an email address for me to forward the message to. The Revdex.com does not appear to have an upload tool, and it doesn't paste properly in this box.

Initial Business Response /* (1000, 5, 2015/07/24) */
Thank you for bringing this issue to our notice. We have ensured the removal of [redacted]@yahoo.com email address from all of our database.
We apologies for inconvenience caused to the customer.
Initial Consumer Rebuttal...

/* (3000, 7, 2015/08/05) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I am relieved to finally be removed from this company's mailing list, however, they need to evaluate and FIX the effectiveness of their unsubscribe feature. If I had these problems others have as well.
Final Business Response /* (4000, 9, 2015/08/06) */
Thank you for bringing this issue to our notice. We have ensured the removal of the email address [redacted]@yahoo.com from all of our database.
We apologies for inconvenience caused to the customer. Look forward to your reply.

Initial Business Response /* (1000, 10, 2015/06/22) */
We have ensured that customer was informed well in advance regarding cancellation of the class & we have also refunded full amount back to the customer's credit card. Also, we have ensured customer's mentioned email id is removed from all of...

our database. Attached are the copies of emails sent to the customer.
Also, our refund policy clearly states "Refund Policy: GlobalCompliancePanel reserves the right to modify the material or speakers/instructors without notice, or to cancel an event. If an event must be cancelled, registrants will be notified by GlobalCompliancePanel in writing as soon as possible and will receive a full refund. GlobalCompliancePanel will not be responsible for airfare or any other costs incurred due to cancellation." You can find the same at :
http://www.globalcompliancepanel.com/control/globalseminars/paymentOption
We apologies for inconvenience caused to the customer. Look forward to your reply.
Regards,
[redacted]
Hello [redacted],
I tried calling you, however reached your voicemail.
We regret to inform you that Seminar - 2014 Complete 1099, 1042-S and FATCA Year-End Update By [redacted] scheduled for May 28th & 29th 2015 has been cancelled due to unforeseen circumstances.
I would like to take this opportunity to let you know that we can create a voucher for this webinar in the amount of $1295.00 ( with a validity of one year ) worth of the amount you have paid and you can redeem this voucher to attend any online training with us which is of the same cost. The best thing about the voucher is that it is not limited to any particular type of topics but you can choose any online training of your choice. Please let us know the name of the training and we will make the arrangements. This voucher will be valid for one year from the date we issue it to our customers.
Regards,
[redacted]
From: [redacted] (mailto:[redacted]@globalcompliancepanel.com)
Sent: 02 May XXXX XX:XX
To: '[redacted]@taxss.com'
Cc: '[redacted]'
Subject: Thank You - Seminar "The Complete 1099, 1042-S and FATCA Compliance Update" by [redacted], scheduled in Washington DC. Date: May 28th & 29th, 2015
Importance: High
Dear [redacted],
Greetings!

We just wanted to take a moment to thank you for your recent purchase of US Live in Person Seminar "The Complete 1099, 1042-S and FATCA Compliance Update" by [redacted], scheduled in Washington DC. Date: May 28th & 29th, 2015 Venue: Courtyard by Marriott Capitol Hill/Navy Yard
Order details :
Order id: XXXXX
Amount: $1,295
Number of participants : 1
We greatly appreciate your business & the opportunity to assist you. Your satisfaction is the greatest recognition we could have, so kindly take a moment to give us some feedback for our Seminar. We hope that you will inform us if there is ever anything we can do to improve our service; we will do everything in our power to satisfy you. Please contact us if you have any further question regarding our seminar or services. We hope to be working with you in future.
Below are the details of our "US Live In Person Seminar".

About the Speaker


[redacted]
President, Sales Tax Advisors, Inc.
Mr. [redacted] has been an auditor with PriceWaterhouseCoopers and the Chief Financial Officer of a $1 billion real estate development company. [redacted] is a professional speaker and consultant who has presented over 2,000 seminars and training sessions on a myriad of business and financial topics, including financial analysis and modeling, accounting, strategic planning, financial reporting and compliance with the Sarbanes-Oxley Act. He is recognized as an expert in payroll and sales & use tax as well as financial modeling & analysis, business strategy and communications. He is the author of several useful accounting and tax tools available at www.soxpolicies.com and www.salestaxadvisors.com. His clients include, Abbott Labs, Bank of America, Boston Scientific, Citicorp, Corning, the FBI, the FDA, the Federal Reserve, GE, Pfizer, Siemens, US Marine Corps, and the US Army. Please visit his web sites to see how you can further benefit from his expertise.
Overview:
We will share the regulatory compliance issues and best practices for collecting Forms W-9 and W-8, performing TIN matching, your information reporting requirements, if and when back-up withholding must begin and the withholding rates, efficient handling of CP-2100 / B-Notices, responding to IRS notices of proposed penalties, reporting to non-resident aliens, and compliance with the Foreign Account Tax Compliance Act (FATCA).
Who Will Benefit:
Controllers
CFOs
Tax Managers
Accounts Payable Managers
Purchasing Managers
Compliance Managers
Accounting Managers
IT Managers
Compliance Officers
Information Reporting Officers
Bank Managers
Compliance Managers
Bank Managers
Auditors
Risk Managers
Agenda Day: 1
Lecture 1: Session Start
Lecture 2: Form W-9 Information Gathering
Lecture 3: Form 1099 Reporting
Lecture 4: Using TIN Matching to Reduce Errors and Build Your Due Diligence Case
Lecture 5: Backup Withholding
Agenda Day: 2
Lecture 1: CP-2100 Notices and B-Notices
Lecture 2: Responding to Penalty Notices
Lecture 3: Non-Resident Alien Reporting
Lecture 4: FATCA - The Foreign Accounts Tax Compliance Act
Seminar Includes:
1. 12 credits from RAPS towards RAC certification
2. Delegate pass
3. Refreshments - Tea, Coffee & cookies.
4. Food - Buffet lunch with a choice of Vegetarian or Non Vegetarian.
5. Learning objectives
6. Networking with industry top notch's
7. Participation certificates
8. Interactive sessions with the US expert
9. Post event email assistance to your queries.
Regards,
[redacted] Benedict
Senior Executive Customer Support
Initial Consumer Rebuttal /* (3000, 12, 2015/06/24) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Net Zealous sells training they do not reasonably expect to deliver.
Yes they did refund the fee, but this does nothing for the disruption and expense of organizing non refundable travel.
This has happened twice. Do not trust this business to deliver what they are selling.
Final Business Response /* (4000, 14, 2015/07/07) */
Although our efforts are always to make sure the seminars are conducted as scheduled sometimes there are seminars which doesn't have the sufficient number of registrations and have to be either postponed/cancelled. In such situations the registered participants are intimated 6 business days prior to the seminar. We advise all participants through the terms and conditions clause which states "If GlobalCompliancePanel cancels an event, we will not be reimbursing any airfare, accommodation, other costs or losses that the registrants may have incurred. GlobalCompliancePanel reserves the right to change topics and speakers without notice."
It is advised to make reservations/confirmations for travel/stay once the seminar confirmation has been received.

Initial Business Response /* (1000, 5, 2015/05/22) */
Hi,
We really apologize for the inconvenience caused and not sure how you have received the E mailer after you have clicked on unsubscribe.
We have manually removed [redacted]@e-imo.com Email address from our databases also both the...

domains e-imo.com and imo-online.com has been removed successfully.
Thank you.
Regards,
[redacted]
Initial Consumer Rebuttal /* (2000, 7, 2015/05/26) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Thank you.

Initial Business Response /* (1000, 8, 2016/01/04) */
Thank you for bringing this issue to our notice. We have ensured the removal of email id [redacted]@gmail.com from all of our database.
We apologies for inconvenience caused to the customer.
Initial Consumer...

Rebuttal /* (3000, 12, 2016/01/05) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Unfortunately, their response refers to a different email address ([redacted]@gmail.com) one that was not in the complaint ([redacted]@cgu.ed). Thus, removing this email address is pointless, as that is not the one to which I have been receiving countless emails.
Please ensure that the correct email address ([redacted]@cgu.edu) is removed. I have received quite a few emails from them (and unsubscribed each time) even since filing this complaint. I have even received unsubscribe confirmations from them only to get an email the next day.
Thank you!
Final Business Response /* (1000, 28, 2016/01/19) */
We have verified our database to ensure that email id [redacted]@cgu.edu is taken off and it is already done. We do not have [redacted]@gmail.com in our database. We have also tried to reach Mr. [redacted] multiple times unsuccessfully at XXX XXX-XXXX so that we can request for the latest marketing email received at his end. We have sent an email as well requesting the same.
We request Mr. [redacted] to forward the latest marketing email at [redacted]@globalcompliancepanel.com so that we can find out the root cause of the same. Thank you!
Final Consumer Response /* (2000, 30, 2016/01/20) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I have not received an unwanted email from the company since last week, so hopefully this continues to be the case. As the company noted, they tried to contact me once via phone and once via email (not multiple times as indicated).
Assuming I do not receive any further communication from them, this solution should be fine. Thank you.

Initial Business Response /* (1000, 10, 2015/06/22) */
We have ensured that customer was informed well in advance regarding cancellation of the class & we have also refunded full amount back to the customer's credit card. Also, we have ensured customer's mentioned email id is removed from...

all of our database. Attached are the copies of emails sent to the customer.
Also, our refund policy clearly states "Refund Policy: GlobalCompliancePanel reserves the right to modify the material or speakers/instructors without notice, or to cancel an event. If an event must be cancelled, registrants will be notified by GlobalCompliancePanel in writing as soon as possible and will receive a full refund. GlobalCompliancePanel will not be responsible for airfare or any other costs incurred due to cancellation." You can find the same at :
http://www.globalcompliancepanel.com/control/globalseminars/paymentOption
We apologies for inconvenience caused to the customer. Look forward to your reply.
Regards,
[redacted]
Hello [redacted],
I tried calling you, however reached your voicemail.
We regret to inform you that Seminar - 2014 Complete 1099, 1042-S and FATCA Year-End Update By [redacted] scheduled for May 28th & 29th 2015 has been cancelled due to unforeseen circumstances.
I would like to take this opportunity to let you know that we can create a voucher for this webinar in the amount of $1295.00 ( with a validity of one year ) worth of the amount you have paid and you can redeem this voucher to attend any online training with us which is of the same cost. The best thing about the voucher is that it is not limited to any particular type of topics but you can choose any online training of your choice. Please let us know the name of the training and we will make the arrangements. This voucher will be valid for one year from the date we issue it to our customers.
Regards,
[redacted]
From: [redacted] (mailto:[redacted]@globalcompliancepanel.com)
Sent: 02 May XXXX XX:XX
To: '[redacted]@taxss.com'
Cc: '[redacted]'
Subject: Thank You - Seminar "The Complete 1099, 1042-S and FATCA Compliance Update" by [redacted], scheduled in Washington DC. Date: May 28th & 29th, 2015
Importance: High
Dear [redacted],
Greetings!

We just wanted to take a moment to thank you for your recent purchase of US Live in Person Seminar "The Complete 1099, 1042-S and FATCA Compliance Update" by [redacted], scheduled in Washington DC. Date: May 28th & 29th, 2015 Venue: Courtyard by Marriott Capitol Hill/Navy Yard
Order details :
Order id: XXXXX
Amount: $1,295
Number of participants : 1
We greatly appreciate your business & the opportunity to assist you. Your satisfaction is the greatest recognition we could have, so kindly take a moment to give us some feedback for our Seminar. We hope that you will inform us if there is ever anything we can do to improve our service; we will do everything in our power to satisfy you. Please contact us if you have any further question regarding our seminar or services. We hope to be working with you in future.
Below are the details of our "US Live In Person Seminar".

About the Speaker


[redacted]
President, Sales Tax Advisors, Inc.
Mr. [redacted] has been an auditor with PriceWaterhouseCoopers and the Chief Financial Officer of a $1 billion real estate development company. [redacted] is a professional speaker and consultant who has presented over 2,000 seminars and training sessions on a myriad of business and financial topics, including financial analysis and modeling, accounting, strategic planning, financial reporting and compliance with the Sarbanes-Oxley Act. He is recognized as an expert in payroll and sales & use tax as well as financial modeling & analysis, business strategy and communications. He is the author of several useful accounting and tax tools available at www.soxpolicies.com and www.salestaxadvisors.com. His clients include, Abbott Labs, Bank of America, Boston Scientific, Citicorp, Corning, the FBI, the FDA, the Federal Reserve, GE, Pfizer, Siemens, US Marine Corps, and the US Army. Please visit his web sites to see how you can further benefit from his expertise.
Overview:
We will share the regulatory compliance issues and best practices for collecting Forms W-9 and W-8, performing TIN matching, your information reporting requirements, if and when back-up withholding must begin and the withholding rates, efficient handling of CP-2100 / B-Notices, responding to IRS notices of proposed penalties, reporting to non-resident aliens, and compliance with the Foreign Account Tax Compliance Act (FATCA).
Who Will Benefit:
Controllers
CFOs
Tax Managers
Accounts Payable Managers
Purchasing Managers
Compliance Managers
Accounting Managers
IT Managers
Compliance Officers
Information Reporting Officers
Bank Managers
Compliance Managers
Bank Managers
Auditors
Risk Managers
Agenda Day: 1
Lecture 1: Session Start
Lecture 2: Form W-9 Information Gathering
Lecture 3: Form 1099 Reporting
Lecture 4: Using TIN Matching to Reduce Errors and Build Your Due Diligence Case
Lecture 5: Backup Withholding
Agenda Day: 2
Lecture 1: CP-2100 Notices and B-Notices
Lecture 2: Responding to Penalty Notices
Lecture 3: Non-Resident Alien Reporting
Lecture 4: FATCA - The Foreign Accounts Tax Compliance Act
Seminar Includes:
1. 12 credits from RAPS towards RAC certification
2. Delegate pass
3. Refreshments - Tea, Coffee & cookies.
4. Food - Buffet lunch with a choice of Vegetarian or Non Vegetarian.
5. Learning objectives
6. Networking with industry top notch's
7. Participation certificates
8. Interactive sessions with the US expert
9. Post event email assistance to your queries.
Regards,
[redacted] Benedict
Senior Executive Customer Support
Initial Consumer Rebuttal /* (3000, 12, 2015/06/24) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Net Zealous sells training they do not reasonably expect to deliver.
Yes they did refund the fee, but this does nothing for the disruption and expense of organizing non refundable travel.
This has happened twice. Do not trust this business to deliver what they are selling.
Final Business Response /* (4000, 14, 2015/07/07) */
Although our efforts are always to make sure the seminars are conducted as scheduled sometimes there are seminars which doesn't have the sufficient number of registrations and have to be either postponed/cancelled. In such situations the registered participants are intimated 6 business days prior to the seminar. We advise all participants through the terms and conditions clause which states "If GlobalCompliancePanel cancels an event, we will not be reimbursing any airfare, accommodation, other costs or losses that the registrants may have incurred. GlobalCompliancePanel reserves the right to change topics and speakers without notice."
It is advised to make reservations/confirmations for travel/stay once the seminar confirmation has been received.

Initial Business Response /* (1000, 5, 2016/03/11) */
Thank you for bringing this issue to our notice. We have ensured the removal of the [redacted]@HISsign.com email address from all of our database.
We apologies for inconvenience caused in this regard.
Initial Consumer Rebuttal...

/* (3000, 7, 2016/03/15) */
(The consumer indicated he/she DID NOT accept the response from the business.)
In addition to the removal of my email address, I asked for all email addresses from the HISsign.com domain to be removed.

Hi Team,
Sorry for the inconvenience caused, we have taken necessary steps and removed [redacted] Email address from all of our databases and ensure you that customer will never receive any further email from any of our portal.
Meanwhile I would like you to request the customer to...

share any secondary Email address which also can be removed immediately.
Look forward to your reply.
Regards,[redacted]