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New Dimensions Remodeling

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New Dimensions Remodeling Reviews (2)

Let me clarify that *** * *** ***'s project is still under warranty until September **, We found an initial leak in area of construction on the back side of an extension we built, which involved rebuilding a new roof from existing ridgeWe corrected the initial leak by removing the siding
on the cheek wall of the second floor above the roof we built, re-flashed and resided that area, which corrected the problemThe most recent service call in reference to the new leak, was investigated and determined that this leak is coming from the front side of roof where no work was performed by New Dimensions and the water is traveling from the second floor existing window and where roof joins cheek wall of houseHowever, based upon our year warranty, we are going to schedule a return visit to the Ryan residence, requesting that both *** * *** *** are present to re-investigate issue and make a final determination as to whose responsibi lity the leak isIf the leak is related to our work we will correct itHowever, if the leak is not related to our work, the homeowner can either pay New Dimensions to repair it or pay someone else

Just to be clear, this is not a review of their work, as we never got that far with them so I cannot comment on the quality of their craftsmanship. But we never got that far with them because a). they came back with a proposal that was 120% above our budget and b). they never followed up, other than to warn us not to post slanderous comments about their business practices.

We paid them for a design - the cost of which was to be applied to the remodel once a final design was agreed upon. We asked them to design a new kitchen, master bath, guest bath, and some other changes in our house. We gave them a budget number, which in retrospect was a mistake. I told them that the budget was meant to cover everything we had discussed with them, and that there could potentially be more money for other jobs in the future if we were happy with their work. Were we expecting too much for our budget? Probably. Were we expecting a proposal that more than doubled our budget? No. I also was not expecting this quote: "it's only about $60,000 over your budget." I guess if the words "only" and "$60,000" sound appropriate going together to you, give these guys a call! Furthermore, it was not accurate - the proposal was well over $60,000 above our original stated budget.

The follow up proposal would have eaten up our original budget on a scaled down version of the kitchen remodel and only 2/3 of the new flooring we wanted to complete in the house - and not included any of the other projects. I consulted with friends who have done remodeling and they assured me this proposal pricing was in the stratosphere.

The last contact I had with this firm was in early April, and it was basically a take it or leave it - this is our proposal, call us if you want to move forward. In the mean time, I sought out other firms, and found much more reasonable pricing - it turns out we can get everything we wanted for maybe 10-20% more than our original budget.

We called New Dimensions back in late May to ask for our down payment on the design back - again, they have never followed up since the last conversation in early April, someone must have been absent the day they taught Marketing 101. They responded with a letter warning us not to slander them or we would hear from their attorney.

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Description: CONTRACTORS-GENERAL, HOME IMPROVEMENTS

Address: 466 Lexington Ave, Mount Kisco, New York, United States, 10549-2716

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