NexGen Exteriors, Inc.

The hired help on my project has been nothing but incompetent They do not follow directions, they do not go beyond the directions and they most certainly do not work weekends And they hung a outdoor light upside down They did not tarp my roof when they left for the day and because it was on a Friday, and they don’t work weekends, the following Monday it rained and just about every ceiling in the house had to be repainted The only positive thing I can say about the company is that they are honoring the mistakes made I wish they would be more responsive when I call The siders to days to kind of complete and they leave early on Fridays

Thank you Hali and Josh at Nexgen Exteriors for talking pictures and inspecting our house, we wouldn't have known where to begin this headache without you two

I had an excellent experience with Josh *** of Nexgen ExteriorsMy claim was originally denied and Josh worked above and beyond to get my claim from being denied to all of it being approvedMy entire claim included roofing, siding, gutters and a price of fascia that blew off in the wind I was at the time trying to sell my house which made Josh not only have to deal with my insurance company but also my mortgage company to make sure everything was ready to sellAlso to make sure the mortgage company has all the necessary paperwork needed like warranties and what not Josh impressed me with all of his knowledge of the industry and made me feel that he truly did above and beyond what someone else would have done for me

I am updating my experience with NexGen Exteriors from a review I posted on February 25, While I did have some unfortunate experience with NexGen Exterior, this company went above and beyond to make amends and resolve the issues I spoke with my insurance company and they mentioned that they had clients who were not as fortunate as I was with NexGen Exteriors While those customers were left out in the cold, NexGen Exteriors remained committed to the work I hired them to do and completed the job to my satisfaction I was extremely satisfied in how they handle the circumstance in a professional manner as well as the actions they took to make change They take pride in their company and the actions they took were impressive I spoke with nearly everyone at NexGen Exteriors and, regardless of the situation, they were very friendly I would like to call out a couple of people who helped me along the way First, Josh, he was there with me in the beginning He was helpful with the design as well as with me during some of the rough period He was extremely empathetic and a good listener Mike, he was patient with me during a time that was difficult, but regardless, I want him to know that I appreciated the work he did for me Hali – She was extremely responsive, empathetic and I spent the latter part of the project working with her She even helped draw a design to help me visualize how the siding would look on my house And finally, Shawn – I appreciated and was surprised by your first call to me It was clear my original review was something NexGen Exteriors did not take lightly and you wanted to make sure I was satisfied with the work being done to my house Thank you all for your friendliness, patience and actions These are attributes that all companies should have, but NexGen Exteriors already has Thanks for all you have done and my house looks great!

This company put new roof on my Stillwater area home Simply outstanding follow-up, attention to detail, and overall handling of the job
One or two minor follissue with project (a small dent in a piece of trim etc....tiny in relation to overall project) were handled with almost too much follow-up The follwork was completed on time and with top quality
Cannot say enough for the terrific experience with these folks

Donovan and crew did a fantastic job Very meticulous clean up, and a very high quality roof They delivered beyond expectations

Ryan and his staff did an excellent job meeting all of our needs

I am glad we don't have holes in our house anymore, our house is finally doneThank you Hali, Josh and Donnie in the red truck

Nexgen Exteriors replaced our hail damaged roof this MayWe are totally pleased with the job they did and the resultsThe crew is curtious and hard working Cleanup was complete, we did not have anything to cleanup! That is very impressive for a complete tear offMy wife's plants were even spared from falling debris
Nexgen took care of all the insurance coorespondenceAnd, the roof looks perfect

Josh Smith came out and inspected myhome for free after the hail storm, after getting off the roof Josh came down and showed you the photos of the damageFrom there we went over the company and I decided that nexgen would be a great fit for me, then Josh helped set up the claim and dealt directly with the insurance company through the whole process, how I met the adjuster and went over the damage with them, and found enough damage to warrant full roof replacementOnce we got the claim papers we met and I picked out your new roof color, from there the crew was out in a timely fashion and completed the roof in and now I have a brand new roof with a year warrantyI would use Nexgen again and have referred them to friends and neighbors

Hali *** did an exceptional job on inspecting my house after the huge hail storm we had Not only did she inspect my house but also explained in detail what she was looking for in the processI felt she did an extremely thorough job taking control of the situation I highly recommend NexGen Exteriors with their educated sales staff any day, thank you NexGen Exteriors!

had an excellent experience with nex gen josh *** was excellent in helping is with our projectif it wouldn't have been for josh we wouldn't have a new roof good quality work done on time

Honest, reliable, good service Had our roof replaced with nice Timberline architectural shingles, gutters added, and front door wrapped Beautiful work, everything went like they said it would, good price for good honest service Highly recommended Best warranty, best service! Very professional

If you are looking for for a reliable company for your home restoration look no farther as this is the company for youBack in June of last year when a hail storm devastated our entire subdivision I was fortunate to hire themThey did excellence renovation of my roof, siding, gutters, fence and play set Working with Josh *** was a pleasure as he was very knowledgeable in working with our insurance companyThey provided very expeditious service compare to other contractors in this neighborhood as people are still waiting to have their home repairs completed

NexGen Exteriors did a great job overall from hail damage assessment to job clean upEveryone I spoke to were knowledgeable and politeThey were also happy to answer all my questions and meet with the insurance adjuster – very refreshing! They went above and beyond in removing an unused exhaust stack at no extra costThe crew cleaned up the yard very well –and the roof looks great!

Ryan Utsch of NexGen is helpful, personable, and passionate about giving you his bestHe assisted me with choices for siding and windows that would be within my budget All windows are custom made to fit and siding is high qualityOnce the windows were installed the siding was done the next dayThe men that worked on my home are considerate and friendlyThey worked from 9am to pm each day to complete the job in one weekAfter each days work everything was picked up and put away, NexGen transformed my year old home into a bran new youngsterit looks beautifulThank you Ryan!

NexGen Exteriors has the most professional, knowledgeable, and courteous sales consultants that I have worked with in my years of being in the residential remodeling and distribution business I would highly recommend their company and any of one of their sales consultants to work with for your home improvement needs They offer the best warranties and finest products that are available in the market!

Was totally pleased with work done by NexGen Inc! They did exactly what they said they would do and the crew was very professionalThey finished the roof in one day as they said they would do! They protected all my landscape plants and flowers so we had no damage! The cleanup was fast and throughI would recommend NexGen to any homeowner considering replacing their roof!

Working with NexGen Exteriors, in particular Dan *** (sales person) was great Dan was thorough and professional in his going over our needs and was prompt in answering all of our questions Would highly recommend

Having our roof/gutters replaced and our interior painted (due to some leaking) by NexGen Exteriors was really a great experience! From our first interaction with NexGen staff, to the very endit was stellarThe roofing guys, the painters who came in, the gutter guy they used; all top notch professional work and pleasant chaps to bootAnother plus was NexGen personnel helping me navigate dealing with insurance company! Hats off to this fine company! Good job, everyone I dealt with!