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Nintendorepairs.com

6060 S Falls Circle Dr Unit 402, Lauderhill, Florida, United States, 33319-6913

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Nintendorepairs.com Reviews (%countItem)

sent my Nintendo switch in for repair of the right Joy cons not responding and sending me back to the home page.
I am disgusted with the Nintendo brand. I sent my switch in for repair within the warranty period and their response was that it was beyond normal wear and tear. No scuffs or scratches, no drops or cracks and less than a year old and this device is considered beyond normal wear? I have videos showing the condition this game was in before I sent it for repair. Customers have been complaining left and right about the same issue I had with my console which was the right Joy con not responding or going back to the home page. How does that mean it is beyond normal wear and tear? Nintendo don't want to repair these switches and they are losing as a brand with this type of service. Who is monitoring the truth behind these fake, scam of technicians? I am not paying $100 after just buying this $300 game in one year. I will continue to use all channels to fight for my rights as a customer.

Desired Outcome

I am seeking the high quality customer service that I am entitled to. I expect my product to be replaced with a new or fully repaired product.

They want to charge me the same price I paid for the item for a repair under warranty
I called to make a complaint that the item is not working and does not turn on. They see I bought the item from them a few months ago but since the sticker with the serial number fell off the children's game they want me to pay $65 plus $10 shipping to send it in for repair. I paid for the original item $60 so this would cost me more than what I paid for the Nintendo 2ds!!!
I would like a repair or replacement without a charge at all.
Thank you

Desired Outcome

Please repair for free or replace the Nintendo 2ds.

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Address: 6060 S Falls Circle Dr Unit 402, Lauderhill, Florida, United States, 33319-6913

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