Video Game Services Reviews

• iFixandRepair

  Added on Jan 13, 2021, by CChax

  I travelled from Kansas City to Savannah to spend time with my family over Christmas. During my drive my wife complained that she couldn’t hear me well when I was holding my phone to my ear. She complained that the voice was cutting in and out. When I switched to speaker she was able to hear me again without issue. When I arrived in Savannah my brother who is a" techie” did some research and found that the problem was probably the bottom speaker which could repaired with an $8 part. He also...

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  Company rating 

  29
• PRO CONSOLE REPAIR

  Added on Jun 03, 2020, by Alvin M

  I have them working Xbox one console for maintenance they have me back my console in a non working condition

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  Company rating 

  7
• BadAss Consoles

  Added on Mar 25, 2020, by Nathan T

  Sent the owner my Nintendo 64 for a modification in May 2019. Owner contacted me about the repair in September 2019. Contacted him back and fourth until November 26th 2019 where he told me he had one final attempt at the mod to do. As of March 25th 2020 I have not received any contact from the owner.

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  Company rating 

  1
• iFixandRepair

  Added on Feb 14, 2020, by DeMarcus M

  Owner damaged my laptop through service and did not provide me with invoice number to provide Hi! I recently did business with ifixandrepair Hoover, AL location for laptop repair in the Galleria Mall. I called in the beginning of January to order my part, the older man said he would notify me when it arrived. A week went by, no contact. I went and asked was my part in they said yes. I brought my laptop to them at in the middle of January to get my charging port replaced. I explained to him...

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  Company rating 

  29
• Nintendorepairs.com

  Added by TAJAUNA S

  sent my Nintendo switch in for repair of the right Joy cons not responding and sending me back to the home page. I am disgusted with the Nintendo brand. I sent my switch in for repair within the warranty period and their response was that it was beyond normal wear and tear. No scuffs or scratches, no drops or cracks and less than a year old and this device is considered beyond normal wear? I have videos showing the condition this game was in before I sent it for repair. Customers have been...

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  Company rating 

  2
• Wizards of the Coast

  Added by Reviewer16029868

  Complaint: [redacted] I am rejecting this response because:Sincerely, [redacted] ***The company is clearly protecting themselves and the moderators as I have done nothing wrong to be blocked by these users other than playing the type of cards they dont like to play againstWizards is not actually viewing why these players actually blocked and are just going off the fact that its a blockFact, players get angry when they lose to certain types of decks and block just toWizards has not provided any...

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  Company rating 

  17
• Cellairis

  Added by Morgan T

  I am so frustrated because this company said that for $120 they could fix my phone screen, and that if I came in to put half down, they would have the part in 5 days, which I did. They had not reached out to me for over a week, so I called in to be told that they were never actually able to locate the part, they have just been holding onto my money with no plan to reach out and let me know. Now, in order to get my money back, I have to go back in. Furthermore, the man on the phone said "This i...

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  Company rating 

  49
• Wizards of the Coast

  Added by Reviewer15124984

  We have already contacted this customer directlyThe body of our response to him is pasted below: Hi ***,I’m with the Wizards of the Coast legal team, and while we don’t usually respond to Revdex.com complaints personally, we felt this instance warranted one.Wizards takes “hate speech” in Magic Online very seriously and we are saddened when people choose to respond in such a wayTo that end, we do have very strict protocols on how we handle such complaintsUnfortunately, privacy protection issue...

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  Company rating 

  17
• Cellairis

  Added by Reviewer15150406

  Dear Sir/Madam:Hope everyone doing okThey brought a Broken [redacted] *For Repair.There were options:Take all the shattered glass out, clean and put a new glass only for $**+tax.That's more than hours hard and risky labourChange the glass and the lcd assembly for $***+tax Where we offer $ [redacted] off.That's about another minutes job.They picked option We should get what we paidWe can not expect brand newRepair is just RepairIf there is any issuesWe need to re do itWe can do it.If someone pay...

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  Company rating 

  49
• iFixandRepair

  Added by bradley g.

  This store is commiting fraudWent in to get iPad screen replaced they said it should only be daysThey called back and said they sent it to HQ to get fixedI called HQ and they said they never got an IPad under my name and the regional manager would investigateThe manager called me and said it is broken beyond repair and they will order me new IPad and should get it in weeksI called the regional manager and he will not answer my question as to why the manager said it was sent to HQ when it...

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  Company rating 

  29
• Cellairis

  Added by Reviewer15091038

  We are getting in contact with the franchise owner to get the issue resolved

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  Company rating 

  49
• Cellairis

  Added by Reviewer14747441

  We are currently in communication with the customer to get issue resolved

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  Company rating 

  49
• iFixandRepair

  Added by Reviewer14686645

  Revdex.com: At this time, I have not been contacted by Ifixandrepair regarding complaint ID [redacted] Sincerely, [redacted]

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  Company rating 

  29
• Cellairis

  Added by Reviewer14081750

  Dear Sir/Madam:Hope everyone... doing ok. They brought a Brocken I phone 6. For Repair.There were 2 options:1. Take all the shattered glass out, clean and put a new glass only for $85+tax.That's more than 2 hours hard and risky labour.2. Change the glass and the lcd assembly for $120+tax . Where we offer $10 off.That's about another 20 minutes job.They picked option 1. We should get what we paid. We can not expect brand new. Repair is just Repair. If there is any issues. We need to re do...

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  Company rating 

  49
• Cellairis

  Added by Reviewer14254482

  Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.Regards, [redacted]

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  Company rating 

  49
• Cellairis

  Added by Reviewer14377355

  Regarding Myron's issueWe replaced Myron's charge port ~12pm November 11thUpon examining the customers devise we pointed out to the customer that the cellphone was in less than perfect shape and it looked like it had been accidentally dropped oftenThe customer joked and said yes we are regular customers, we drop and break our phones oftenThe customers charge port was replaced, and another satisfied customer left our business.A few days later this customer returned and was less than satisfiedThe...

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  Company rating 

  49
• Cellairis

  Added by Reviewer13894048

  Revdex.com: My phone is not crackedI never said that THEY cracked my screenThe screen does not lay flat because the frame is bent and the home button is loose because of the work that she didHe NEVER offered me a $dollar credit, and the reason I don't want my phone being fixed by them is because they couldn't do it right the first time, so why would I think this time would be any different I have reviewed the response submitted by the business and have determined that the response does not...

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  Company rating 

  49
• iFixandRepair

  Added by Reviewer13921122

  I took my [redacted] to them to have glass replaced and the work was done very poorly When I went to return and get it resolved they wanted another $ I talked to the owner who was very rude and did not honor the day warranty

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  Company rating 

  29
• Cellairis

  Added by Reviewer13991859

  [A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

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  Company rating 

  49
• PRO CONSOLE REPAIR

  Added by STEVEN W

  On July 2019 of this year, I hired Metro Madness to repair the disk drives in both of my Play Station 3 game consoles. The agreement we both made stated that you would be finished “on or about two days later after taking possession of my consoles . I agreed to pay $60.00 upon completion. Immediately after taking my game consoles, you damaged my consoles. I have called you on numerous occasions to find out when you will return my game consoles and finish the work and you have either made excuse...

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  Company rating 

  7

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