Nissan North America

Red Nissan Frontier SE KC 2WD Auto 90,miles currently Nissan engineered and designed the timing chain guides very poorly in regards to TSB: ***-***, the chain guide prematurely wears and causes an engine noise up to engine failure, I contacted Nissan Corp Office and asked if Nissan would assist me, I got the Run around but finally got a return call from Courtney X 615-***- [redacted] and she basically told me Nissan wouldn't help in anyway even though its a design flaw and not a wear item, a class action lawsuit is in the works for this issueI informed her of this and she basically told me to [redacted] offThe whole consumer affairs was very unprofessional and not very helpful, I was hung up on onceand was told the same thing over and over that Nissan would decide to help or not once the dealer did the work I have already put a new radiator in this truck because it was poorly engineered as well, the old radiator would leak fluid into the transmission and burn it out, a settlement was reached for this issue by extending the warranty to 100,miles but they are denying claims on that as well The excuse I was told was because it was not certified Pre-Owned Nissan wouldn't assist me in anywayI purchased this directly form the original owners who bought it newfamily friend who passed away After Dealing with this truck on all the issues it has had at such low miles I would NEVER buy another Nissan related product again nor recommend them to anyone I cant believe Nissan has an A+ ratingsounds like the Revdex.com rigged it to me since 86% negative reviews, 0% positive, and 14% neutral as of the time of this posting I would avoid at all costs and stick to Honda, Toyota, Ford

I own a Nissan Maxima with a little over 100,miles The transmission starting giving me trouble approxor months ago At first I experienced minor jerks when the car was shift from drive to reverseNow, its terrible this happens almost every time My husband and I bought this car new and it has always been service on time My husband took the car in to get it checked and was told the transmission need to be replaced When we bought the car we were under the assumption that a Nissan would provide service over 100,miles without having major problem with the transmission We are very disappointed and feel the manufacturer should own up to this problem [redacted] you please give us your feedback on this problem? NOT HAPPY AT ALL!!!!

I purchased a Rogue it clicks when I turn left or righy at this time Nissan says they have no fix and is working on the situation while my brand new truck is getting louder I have taken it to different nissan to find our they are all linked my paperwork says the same thing they are aware of the situation and they will contact me when they have a fix for the issue and I know if it is the wheel bearing then eventually I will meed new tiresI think the best thing to do is take it to tge dealership again and justfile for the lemon law in which I know will work in my favor or trade it in buf all the lots need at least 5k or down I dont have that rype of money so I think I should just do arbitration because now I could be going over a bump and it sound like the truck tires or truck itself will fall apart hope my lawyer is ready cause I have a great one and he says I have a good case

Let's first be clear that when I say this it will hit the fan!!! I work for a dodge dealership and found out on this past Saturday how Nissan got over on great loyalty customers!!! I own a Nissan Maxima s with 95k!! On last week my vehicle would not start, it had two lights on the dash a red security light and a yellow key light that mean something was wrong with the steering lock system!! I google my car, but to my surprise many others were having the same problem with there 2009-Nissan Maxima and Altima!!!! Then found out that Nissan had put a year unlimited warranty mileage on this part which is the steering lock module!!! Of course my car was out of the warranty!!! Here come the part that made me very upset, I call my local Nissan dealership here in Columbia, SC and was told it would cost about $to fix my car and the part it self was $I reach out to Nissan North America for help due to the fact this was a defected part that was not replaceThey call me back today and said they wouldn't assistAnyway the dealership I work for call the same local Nissan store and got the part for $and I went to Lowes on yesterday to buy a special tool call easy out to take the part off my car!!!! It took me every bit of minutes to fix my car and I'm not a mechanic!!! So what I'm getting at is that a lot of consumers paid close to $for a $job max!!!!! Thanks Nissan for showing the American people who buy your product or brand how much you care!!!

I purchased my Nissan Juke in March 29, Since, it has been an absolute disaster having this car I have had nothing but problems, several inconveniences since This vehicle is absolutely unsafe, potentially deadlyMy car has died COMPLETELY while I WAS DRIVING IT, IN MOTION, NOT STALLED, DIED out several times, approximately times with my son in the car Not only has it died out, the sunroof did not work on occasion, the heated seats would come on with out the buttons being pushed, the car would not start on occasion, the right hand speaker would not work My car has been at the Nissan dealership where I have purchased it and for these issues and up to this point the unsafe potentially deadly issue of it dying out while in motion has not been resolved I am a mother with children, who has to work for a living, take her kids to school, and is dealing with this absolutely unsafe situation that Nissan has said my car is not "once again not eligible for repurchase" and pretty much my vehicle that I pay for, bought brand new is NOT unsafe, that it is ok that a mother with children, drive around in a vehicle (that is being paid on, $every month) dies out while she's driving and because of that, it's ok that I may get into an accident or cause an accident or worse This is exactly what Nissan is doing and saying!!!!! PLEASE DO NOT BUY THIS VEHICLE, THERE IS NOTHING SCARIER THAN DRIVING AND IT DIES OUT AND YOU HAVE NO CONTROL OVER YOUR CAR I have contacted Nissan and they are outing their heads in the sand again They do not care about their consumers I am proof of that!

Do not buy Infiniti vehiclesThe cars are fast and fun and comfortable and luxurious sure, but the minute there is an issue wrong with them you spend a week getting four different answers from Infiniti consumer affairs that all contradict what the service department at the dealership told you So gamble away, but be aware that if there is anything wrong they will say "the car is in specs" unless there is a recall issued Here's my full story and you can share it to make sure none of your friends buy Infiniti vehicles either...I know one who won't buy a qxnow for sure I own a g37x, the car runs great, comfortable as I could ever ask for and fastIt was my dream car, I bought it when I got home from a year deployed out of country...fast forward to when I get my Sirius/xm subscription activated I cannot drive a mile without losing signalThe satellites work in a manner to where there is an second buffer built in and the radios shouldn't "skip" unless you are driving through a tunnelI brought the car to my Infiniti dealer (Napleton Infiniti of Augusta) and was told it was a "known issue on 2010-g37s" and that "Infiniti had not issued a fix yet." It was recommended that I call consumer affairs to inform them of the problem...boy was that I mistake I called the Infiniti consumer affairs to inform them of the issues and was assigned a case number, I thought things were going fine from there...not so much hours later I get a call from the first of representatives, a rather rude woman named Tracy who informed me that Sirius reception was just bad in Georgia At this time she had no idea that I know what I am talking about, and I explained to her how the Sirius array works and that I have other vehicles with Sirius that do not share this problem We ended our discussion with no resolution and just me being angrier about the whole situation days later I called back and spoke with LaShonda, this lady was nice and I thought I was getting somewhere finally She sounded generally concerned with the situation and admitted that she had a Sirius radio and was in Georgia driving just the other day She forwarded my case to a supervisor (Cameron) who called back today, hours laterCameron was somewhat taken aback that I know about satellites and stuck to his "it is a characteristic of the car" explanation Basically what I have taken from this experience is that Infiniti doesn't care about customer satisfaction once you drive out the door They are happy placing an inferior product on the road because they got their money...so I would recommend considering Acura, BMW, or Lexus to anybody looking to buy luxury vehicles...also check Yelp for the companies consumer affairs...found out Infiniti has a whopping stars

I went to Puentte Hill NissanThey are most unprofessional and unethical dealer I have ever seen in my lifeI went with my friend and wife to the manager agreed on internet price and when the deal was almost done, they came up with additional accessory cost of $which was compulsoryI spoke almost to manager, and each of the manager pretended and told us to hold on, saying they will work out and give us the best dealAfter spending hour they couldnt give the internet deal, plus when we left, the manager was rude and said to his colleague that we wanted free carPlease avoid this dealer they are liar and don't trust their internet price and please do check your driver license as you, as the manager took our driver license and forgot to give usNow I am waiting to see I can get my driver license backI wish I could give them negative rating

I was notified that my car is recalled for airbag [redacted] Nissan set me up for an appointment the next month to fix itA month went by, I took the car in and they asked if I would wait for it while they fixed itI said I would waitAn hour and a half later I asked if my car was ready and was told that they did not have the partI said why did you have me come in if you don't have the partAll the guy did was kept repeating that they did not have the partI said, when will you have the part and he said weeks, we will call youIt seemed as if this dealer had collected a bunch of homeless to work there who knew nothing and could care lessWhen I asked for my car it took over half an hour for them to give it to meI will complain to the NTSB that their recall system does not work with NissanI emailed Nissan HQ ...still waiting for responseBe warned ,do not buy Nissan products

I purchased lease contract for Altima back in May I have three problems one after the other first one I had to to do an alignment in June Second , I had sun roof noise it was vibrates and glass hitting the metal and I took the car after several attempt to convince the technician because I have to be on rough roads in order to duplicate the noise Finally, I have had noise seems like click or sticking noise when I stop suddenly and go And defiantly after several stops to the dealership they found out the suspension system will bounce back after the stop to right position after I proceed to move The dealership was very helpful and understandable and they gave me loaner car and I used it and I found the loaner has the same issue and the dealership test drove and Altima and they found the same thing And they told they have nothing to do it is design problem I went to the dealership to return or exchange my car they told me that they can't do that unless I have to trade it in the car six months old and they want me to carry over the price difference to the new lease or purchase due to nice rules !!! Therefore I'm I completely unhappy and dissatisfying I have called Nissan customer service and they told me that they don't have info to share with me !!!!!! I think those models have manufactures defects in design and they need work with customers Finally, I would like to return my car or exchange my car with car has no problems

In approxSpring of I contacted Nissan North America about continuous issues with my breaks, steering column and other issues with my Nissan Sentra SER Spec VAfter several hours of getting no where with Nissan, I contacted the Revdex.comWe resolved the issue by Nissan extending my warranty to years/100,miles on my steering brakes and suspensionI still continue to have the same issue with my brakes (calipers continue to stick)I have called Nissan to have the repair my calipersThey continue to give a run around and now they can't seem to find any extended warranty anywhereOn top of the fact that they are dishonest and rude when speaking to the customerThis is as of PM EST Dec

Faulty CVT transmission on Nissan Pathfinder, current miles are 12, Purchase new 12/31/ Transmission shudder, does not throw a code do Nissan of North America refuse to authorize a warranty repair Been in the shop twice The service department recognizes the problem but cannot replicate (random) and the faulty transmission does not throw a code Huge safety concern as the car violently shakes and looses power under acceleration at infrequent times, very unexpected Afraid to transport family in vehicle Two states have class action lawsuits Dealership has been wonderful but their hands are tied Nissan NA would rather wait for a lawsuit or multiple fatalities than fix their cars Would gladly change my review if they would only fix my car

We have a Nissan Xterra 2011, and when it got cold, the fuse or computer board failed and the vehicle will not start unless you replaced the computer boardIt cost us about $to just replace it and this should not happenWe have to tow our vehicle to our mechanic because we could not figure out what was wrong with itMy mechanic said that it should be a recall for this partI heard Nissan will never back up with their product, I'm skeptic on that and I hope they will take a close look on this partBut if they don't, this will be the last Nissan we will have in our family

We have owned a Nissan Sentra since My complaint is that we were not notified that the CVT transmission on these models are faulty and prone to go outI got a tuon my car several months back, unsure why it was driving so roughRecently the transmission completely went out, 1,miles over warrantyIf I had known about the common transmission problems, my car would have still been in warranty, since I'm now only slightly above the cut off mileageI'm extremely unsatisfied with Nissan Consumer Affairs and their productsI don't trust this company or their vehicles

I am a long time Nissan customer (since 2007) because of their sufficient cars and good customer serviceToday (saturday 4/16/16), I arrived at the Palmdale, CA dealership with my dad to see if I could see if I could look and purchase a carAlex S [redacted] was the one to help meHe was fine in the beginning and I was really considering on buying the sentra (basic trimming)I didn't want to give anything a test drive yet because I wanted to make sure which car I really wantedI asked him if I can see a more expensive sentraHe continuously kept asking me to test drive either cars and I told him that I didn't want to YETThen he tells me "Why are you going based on looks? That's really superficial of you"Granted, I know that test driving is a big part in getting a car but I was still making up my mind on which car I wanted and if I wanted to see more modelsImmediately after he said that to me I knew I wouldn't go backRegardless of my bad experience with him, my dad had a pleasant one with a man named Sam which is goodBut I went to [redacted] instead

I began my lease 2/27/of a Nissan Altima in Green Bay, WI at Gandrud Nissan DealershipWIthin the first weeks I experienced my Radio/Navigation unit restarting on meI took it to Gandrud many many times and nothing was able to be done besides, factory reset and heck for software/firmware updates (which there were none at this time)Since I was not getting anywhere with the dealership due to they only have the information that Nissan provides, I called to Nissan North America and created a caseI updated them with every time I experienced an issueAfter months of arguing with them that they need to do something they brought a tech up here from Chicago who went through the factory reset, software/firmware updates and then he decided to replace the radioWell none of that worked I am still experiencing the same issuesI then used the Revdex.com arbitration and I got denied any help due to the vehicle is not affected where it cannot get me from a to bI did not agree and do not still todayThis is a software issue and still the updates that are out there still do not fix my issueNissan will not do anything, Gandrud cannot do anything but send me to Nissan, Revdex.com feels they made the right decision and now I have to basically hire a lawyer to try to get some help with the issues I have been experiencingTo me this is horrible customer service and I will not ever lease/purchase another Nissan vehicle again due to everything they have put me through for no resolutionI have family members and friends who I encouraged to get a Nissan due to my boyfriend loving his MaximaAt this time most of them have sold their Nissan and purchased a different car (other than Nissan)Very unfortunate that no one will help our the consumer, me, when I have complied with everything they have asked me to and I still get nothing other than you have to keep making payments on your car which is supposed to have the tech package but really isn't the tech package since my radio/nav restarts almost daily

my name is [redacted] Sri have a Nissan Pathfinder SE, had an extended warranty and my vehicle was taken to shopinspector came down and first thing he did was look at the radiator and then transmissiondiagnosis was intermixing of fluidsthis costs 5,to fix call Nissan and a representative called me back and said Nissan would not be able to help me in this case and they were sorryI am a 100DAV Veteran from Gulf Warits sad that they dont stand behind their products I have been a loyal Nissan customer for the past yearsI told them I would not ever buy another Nissan and that they have lost my businessto all my military friends I would not encourage you to buy a nissan for they do not stand behind their products

NISSAN HAS NOT HONORED THE EXTENDED YEAR/ MILE CVT WARRANTY AS WELL AS MAKING ME PAY TWICE FOR THE SAME REPAIR VOIDING THEIR MONTH/MILE PARTS AND LABOR WARRANTY DEFINITELY LOST A CUSTOMER HERE

My recent experience with buying a nissan leaf from Crest Nissan in DallasI am a new immigrant to this country without insufficient credit historyInstead of going to private car dealers, I decided to go to crest Nissan where I had a certified leaf and though the whole deal would be transparent and professionalThe salesman being an exception was very professional and helped me in finalizing my car and priceI told him beforehand that because I have insufficient history, I would take the help of my cousin with good credit history who would act like a co signer in this deal The finance guy stepped in and an the credit history of both me and my cousinHe said if I wanted to buy the car on my own, I would have to pay about 19% APR and if my cousin wanted to buy it on his name it would be 0% but if he could put us two together,it would be 7.9%I paid him 500$ advance and leftOn the following day, I told him that my cousin is out of town and we would go for the Nissan finance with the 7.9% APRI suggested he may send the finance papers to both of us so we could sign and snd them backThe finance guy replied that I can sign the papers at his office and pickup the car same day and my cousin can sign his part at the end of the week I went to the dealer to pickup my car after my work and after waiting for an hour,I was called to sign the papersWhen I was signing the papers, I noticed that my cousin's name appeared in the registration papers of the carI asked him why his name was thereThe finance guy replied, according to the laws in Texas, whoever is in the loan has to be on the Registration documentsHe also wanted to sell me additional warranty on the car which I declined.Then he suggested, what if I dropped the APR to 4.5% and include the additional warranty, you would be still paying the same monthly paymentI said that is fineDuring the stressful process of signing my papers ( large amount of information), I once noticed that my cousins name was in the main buyer part and when I asked the finance person,why is he hereHe said it does not matter who is where,it is just for the sake of documentationI signed my part of papers and took the car home At the end of the week when my cousin had to sign his part ( he noticed what a big mistake, I had done)Our names had been switched over in all the documentsFrom being a co signer, his name had appeared as main applicant of car buyer and mine as secondary applicantAt no point of time I was communicated clearly by the finance personEven when I asked him,he shut my mouth and would always start a sentence, In the state of Texas it does not matterBecause I had already signed my part,my cousin unwillingly accepted himself to be the main buyer of the car I had strained relations with my cousin thereafter because of my naiveness and foolishnessI never in my life was fooled like thatAfter that incident I spoke to the finance manager and told him about this incident,he was supporting his staff telling me that they do this to give us a better credit APR and I would be still getting good credit historyI was not told why I was not informed when my name was changed from principal to secondary applicant during the processI told him, my cousin was distant and he came in to the dealership to be a co signer on my loan and ended up being the principal applicant

I visited East Charlotte Nissan on 10/31/with the purpose of looking at a Murano SVThings were ok initially as I mulled offers but I decided to leave the dealer and weigh my other optionsI specifically told the finance department that I had my own financing and I refused a credit check, as they told me that they needed particular information to create a file for meI find out today that the finance department ran my credit anyway without my consentThis is unacceptableNot only did they do this, but made every excuse not to return my driver's license and insurance card after not returning them to me before I leftI notified them of this the next day and they said they would mail them (I live in South Carolina) but never didI was forced to pay to replace my DL due to their negligenceI would caution anyone not to do business with East Charlotte Nissan, as they have no interest in serving the customers, only sales

I have been holding for over minutes to resolve an issue with my Nissan Infinite having issues The radiator fan motor has gone out on my Nissan several times The last time it was placed in the shop it cost me over $to fix Can't get anyone to pick up the phone at 800-647- Can someone call me at [redacted]