Nissan of Picayune, LLC

The tag work has been sent to the state for proper registrationUnfortunately, the state takes a little longer to process the applicationWe will call the proper official at the state and confirm the application has been processed Please have the customer contact me at 601- [redacted] [redacted] @mossysupersrore Thanks, [redacted] ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is unsatisfactory to meHowever, I do not expect anything from this business.For Information Purposes only:With regard to the businesses response:I was never told that there was someone physically at the dealership who was there to buy the car until she had already begun the deal and I was told if her deal fell through I could get the car I was left sitting in the salesman's office until I began asking where he was The last communication from him was that he was taking the car to be detailed so that I could take it homeI did complete the paperwork to take the automobile home to show my husband I did not require his approval or signature to purchase the vehicle As a married couple, I felt it was the proper thing to do rather than just arriving home with a new vehicle That would have been disrespectful to our marriage The sales manager did ask me if I wanted to buy the car right then but did not indicate that if I did not, I would lose the car He only indicated that someone was coming in the morning to see the carWith regard to me "trashing" them on social media, I wrote a truthful account of what transpired at the dealership and made the comments public on Facebook There is not one untruthful statement in my post and only one opinion regarding the character of the dealership at the end of the statement Kindest regards,*** ***
Regards,
*** ***

Complaint: ***
I am rejecting this response because: Although we finally got the Application for Title, the title clerk, I assume, signed my and my daughters name on the back and then scratched my name out which voided the title The lady from the courthouse that is trying to help us get the tag sent the title clerk at Nissan an Affidavit to correct the title over a week ago and she still hasn't signed it and sent it back to the courthouse clerk
Regards,
*** ***

This is my second vehicle in months from that dealershipMy first vehicle was a Nissan Sentra that had too many problems within the first weeksI paid $down payment that came up missingOn top of that the fuel injection system was broken and the head gasket bust upon me bringing it to get servicedThe employee that I did the deal with was fired but rehired a few days laterI was told that because of those problems with the first car I would get the owner's Daughter vehicle for the price which was getting traded inThis is the car I have now which is Nissan Sentra SLOn my paperwork the milage says 145k but the actual milage on the car was 169k I call the dealership to inform them that the milage was differentWithin the first week of me driving that car the turn signal started to go out which I reported and was told " I may need to buy a light bulb"The next week the entire front head light went outI had to drive from New Orleans to Picayune to get i

They work in my car new engine transmission put old timing chain heads and other parts on new engine timing chain breaks bending on my calves basically blowing my motor said they are responsible

I cosigned on a car with my daughter in April and still cannot get a tag for my daughters car because Nissan of Picayune hasn't sent the required title paperwork to the bank that has financed the car Now she's gonna have to page a huge fee by the time she actually gets her tagEverytime I call Nissan to speak to ***, to see what's going on, I get sent to voicemail and she never calls me backI have left message after message and even talked to the title clerk at the bank who financed the car and she said they haven't receive any title information on the car from Nissan

A month ago I bought Nissan Altima from this dealershipOn the day of purchase the dealer promised that the license plate and the registration will be mailed to meYet a month later I still do not have the promised documentsWhen I called them for an explanation they say waitAnd I have been waiting already a month! Besides, during negotiations for a price of the car, they lied in a stupid kind of way

I cosigned on a car with my daughter in April and still cannot get a tag for my daughters car because Nissan of Picayune hasn't sent the required title paperwork to the bank that has financed the car Now she's gonna have to page a huge fee by the time she actually gets her tagEverytime I call Nissan to speak to ***, to see what's going on, I get sent to voicemail and she never calls me backI have left message after message and even talked to the title clerk at the bank who financed the car and she said they haven't receive any title information on the car from Nissan

A month ago I bought Nissan Altima from this dealershipOn the day of purchase the dealer promised that the license plate and the registration will be mailed to meYet a month later I still do not have the promised documentsWhen I called them for an explanation they say waitAnd I have been waiting already a month! Besides, during negotiations for a price of the car, they lied in a stupid kind of way

I went to the dealership on Friday afternoon to look at a car they had advertisedThe salesman and I took a test drive, I talked with the sales manager and verbally agreed on a price, he showed me the car fax and told me that he had been driving the car and they had just put tires on itI filled out and signed an agreement to take the car home overnightThey copied my drivers license and insurance cardThe sales manager signed the documentThe salesman took the car to have it cleaned so that I could bring it home and let my husband look at the carI completed the paperwork to bring the car home and told the sales manager I would call him before they closed to let them know if there were any issues because they had someone coming in Saturday morning to look at the carWhile my salesman was out "having the car cleaned up" another customer came in and they sold the car to herI sat in the salesman's office and made financing arrangements and contacted my insurance coNow there ar

I did receive my tag's for the car Dealer lied about everything, I checked and the tag was issued on the same day payment was received Why did it take two months to get the tags? I called the dealer ten time's trying to get my tag's, no one ever returned my calls I was ready to file legal complaint Never do business there.*** ***

This is my second vehicle in months from that dealershipMy first vehicle was a Nissan Sentra that had too many problems within the first weeksI paid $down payment that came up missingOn top of that the fuel injection system was broken and the head gasket bust upon me bringing it to get servicedThe employee that I did the deal with was fired but rehired a few days laterI was told that because of those problems with the first car I would get the owner's Daughter vehicle for the price which was getting traded inThis is the car I have now which is Nissan Sentra SLOn my paperwork the milage says 145k but the actual milage on the car was 169k I call the dealership to inform them that the milage was differentWithin the first week of me driving that car the turn signal started to go out which I reported and was told " I may need to buy a light bulb"The next week the entire front head light went outI had to drive from New Orleans to Picayune to get i

A month ago I bought Nissan Altima from this dealershipOn the day of purchase the dealer promised that the license plate and the registration will be mailed to meYet a month later I still do not have the promised documentsWhen I called them for an explanation they say waitAnd I have been waiting already a month! Besides, during negotiations for a price of the car, they lied in a stupid kind of way

Complaint: ***
I am rejecting this response because: Yes I did receive my down payment but the dealership committed fraudI am trying to persuade legal action due to the information on the contractOn the contract I signed the mileage read 142,but when I left that mileage was changed on the contract to 168,which I didn’t signed the one that was changedI have documents of both contracts as well as text messages showing the New Account Number and me even asking why is it different
Regards,
*** ***

The customer was told she could take the vehicle home to let her husband see itUnfortunately, she said she could not buy the vehicle unless he approvedWe had a customer come in the store and agreed to buy the vehicle at the same timeThe customer came into the store the previous dayThe
customer that is complaining was percent completely aware of the situationI personally told her that she could do the paperwork and buy it nowThe salesman said she could not buy the vehicle without her husband making the final decision We then sold the vehicle to the other personA dealer always takes a sure deal! We are very sorry the customer could not make a purchasing decision without her husbandI offered to purchase another usexcar for her at the auction She was very angry and trashing us on social mediaThank you for hearing both sides to this story Management

The delay in finalizing the financeing for Mrs***'s vehicle has been resolvedUnfortunately we were waiting on the title on her trade in (Ford Mustang) which was being held by *** *** in MississippiWe could not finalize the new car deal until the issues with the trade were
resolved

This issue has already been resolvedOn Thursday, October 19, 2017, Nissan of Picayune rescinded the sale, and returned the down payment to Mr***Until that time, both of his issues(turn signal & headlight) were repaired & paid for by the dealershipThe reason Mr*** owed $10,
is because the lender charged a very large bank feeAs for the $18,he would have paid for the vehicle, that included nearly $8,in interest charges.Mr*** no longer owns this vehicle, or has any obligations for the loan

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is unsatisfactory to me. However, I do not expect anything from this business.
For Information Purposes only:
With regard to the businesses response:
1. I was never told that there was someone physically at the dealership who was there to buy the car until she had already begun the deal and I was told if her deal fell through I could get the car.  I was left sitting in the salesman's office until I began asking where he was.  The last communication from him was that he was taking the car to be detailed so that I could take it home.
2. I did complete the paperwork to take the automobile home to show my husband.  I did not require his approval or signature to purchase the vehicle.  As a married couple, I felt it was the proper thing to do rather than just arriving home with a new vehicle.  That would have been disrespectful to our marriage.  The sales manager did ask me if I wanted to buy the car right then but did not indicate that if I did not, I would lose the car.  He only indicated that someone was coming in the morning to see the car.
3. With regard to me "trashing" them on social media, I wrote a truthful account of what transpired at the dealership and made the comments public on Facebook.  There is not one untruthful statement in my post and only one opinion regarding the character of the dealership at the end of the statement.  
Kindest regards,
[redacted]
 
 
 
 
 
Regards,
[redacted]

A mistake was made in entering the mileage, which was in our computer system. There was no attempt to commit fraud. The dealership took the Nissan Sentra back(first deal), when Mr. [redacted] had a mechanical issue. The second vehicle had 2 minor issues, that were fixed at the dealerships expense. When Mr. [redacted] tried to trade the vehicle, the mileage error was discovered. We met, agreed to flat cancel the contract, returned Mr. [redacted] $1,500 down payment, and have rescinded the title work with the State of Louisiana(pending). In return, Mr. [redacted] has executed a "Full and Final Settlement" document(attached), and the check has cleared our bank. Mr. [redacted] has been made whole and has no obligations related to the 2011 Nissan Rogue. In fact, a copy of the cancelled check is attached, and is evidence that it was used at Toyota of New Orleans, presumably to purchase another vehicle.This matter has been addresses, to Mr. [redacted] satisfaction, as evidenced by the attachments. Mr. [redacted] has not been damaged, and the solution he was seeking, buying another vehicle, at another dealership, appears to be accomplished. This matter should be considered resolved.

The Alabama DMV would not accecpt our statement of error. They faxed their version to us and we completed it and overnighted it back to the Alabama DMV on 7/12/16 so Alabama should have everything they need at this point to complete the registration.