Nola Media Group / Times-Picayune Reviews (22)
Nola Media Group / Times-Picayune Rating
Description: Newspapers
Address: 4013 N. I-10 Service Rd. W, Metairie, Louisiana, United States, 70002
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We were already in the process of refunding $7.46. Customer Service Manager Ken E[redacted] called Ms. [redacted] on Monday, August 1st and told her that a full refund of $10.45 will be refunded to her. If assistance is needed in the future, Ms. [redacted] can call me at ###-###-####. We...
apologize for any inconvenience. Thanks, Phil E[redacted] Regional Circulation Operations Director, Advance Central Services Southeast, The Times-Picayune
Review: When I signed up for Easy Pay I was told I would receive a $10 [redacted] card in 7 to 10 business days. After 18 business days I called and was told the card would be mailed in another two weeks. After over three weeks I called again and was told it was being processed and I would receive it in a few weeks. I resent any company deliberatley lying to me.Desired Settlement: Send the card now.
Consumer
Response:
I have reviewed the response made by the business in reference to complaint ID 9767439, and find that this resolution is satisfactory to me.