Northern Payment Systems

Complaint: ***I am rejecting this response because:
Thanks for sending that I destroyed my copies after I was told my account was canceled and I wouldn't be charged anymore fees This still doesn't answer why I was continuously charged for a year my monthly fee plus more at times randomly after I was told everything was terminated, as well as getting ignored every time I tried to make contact to resolve during 2014-

Complaint: ***
I am rejecting this response because: So since I don't want to do EBT transactions with you guys why am I being held for Credit Contract which I did not want from the beginningIf you are really want to honor your words than remove the charges from my account and close my account in good standing since I don't process EBT or credit card transactions at all
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. Please let First Data Global leasing know that my account is closed and the early termination fee is waivedThey are still contacting me
Sincerely,
*** ***

Complaint: ***
I am rejecting this response because: Revdex.com is being used to let them know what kind of fraud and unethical business I partnered with and for FYI my current processor is only charging me cents per transaction and also please refrain from collection agency calling and sending me letter for collection of your bill instead of First Data
Sincerely,
*** ***

Why is this issue unresolved? Merchant's account was never billed a cancellation fee per the terms of His contract as a courtesy.

Complaint: ***I am
rejecting this response because:
I've gone through the attachment and I don't see the specified fee for early termination Can NPS specify where exactly this is? $seems a little high since my monthly bill was $ That would have been $if I would have just let my contract expire My issue is that I confirmed with NPS via email (which I can send a copy of) that my bill I received on December 16th was my final bill But then after that they continued to bill me $a month as well as a bill of $(March 2014), $(September 2014), and $(December 2014) for a full year after confirmation of early termination as well as early termination fee already paid

Hello ***, If you Process only EBT transactions you will only be charged for the processing of those transactions, However if you choose to also process Credit & Debit transactions than you will be assessed those fees as wellIf you don not want to be assessed Credit & Debit fees simply
do not process those transaction on your terminal

Complaint: ***
I am rejecting this response because:
Sincerely,
*** ***

Hello, Please provide your name and merchant number so we can pull your account up

? Hello [redacted],Sorry to hear you feel like you were duped into responding to a solicitation you received in the mailDid you not read the 59-page document you signed four times and initialed another eleven timesI have attached another copy of the disclaimer that was signed by you when opening
this accountIt's pretty straightforward and not hidden in small lettersMarketing services to businesses are not considered Phishing as stated in your complaintI have closed your account with NPS and have waived the early termination fee on your accountPlease see below for the definition of a Phishing scam.Phishing is the attempt to obtain sensitive information such as usernames, passwords, and credit card details (and money), often for malicious reasons, by disguising as a trustworthy entity in an electronic communication.Phishing emails may contain links to websites that distribute malware

Complaint: [redacted]I am...

rejecting this response because:
I've gone through the attachment and I don't see the specified fee for early termination.  Can NPS specify where exactly this is?  $1495.00 seems a little high since my monthly bill was $33.75.  That would have been $1215.00 if I would have just let my contract expire.  My issue is that I confirmed with NPS via email (which I can send a copy of) that my bill I received on December 16th 2013 was my final bill.  But then after that they continued to bill me $33.75 a month as well as a bill of $133.62 (March 2014), $162.75 (September 2014), and $162.75 (December 2014) for a full year after confirmation of early termination as well as early termination fee already paid.

Complaint: [redacted]
I am rejecting this response because: Revdex.com is being used to let them know what kind of fraud and unethical business I partnered with and for FYI my current processor is only charging me .05 cents per transaction and also please refrain from collection agency calling and sending me letter for collection of your bill instead of First Data.
Sincerely,
[redacted]

Why is this issue unresolved? Merchant's account was never billed a cancellation fee per the terms of His contract as a courtesy.

NPS does not offer a program that only charges $0.10, In the future please refrain from using services such as the Revdex.com to negotiate your rates.

Complaint: [redacted]
I am rejecting this response because: So since I don't want to do EBT transactions with you guys why am I being held for Credit Contract which I did not want from the beginning. If you are really want to honor your words than remove the charges from my account and close my account in good standing since I don't process EBT or credit card transactions at all.
Sincerely,
[redacted]

Merchant signed a three-year processing agreement with NPS and when their obligations were not complete, they were charged an early termination fee according to their merchant processing agreement. Please see attached correspondence and contract  [redacted]SUPPORTING DOCUMENTS...

REDACTED BY Revdex.com[redacted]

Hello [redacted], If you Process only EBT transactions you will only be charged for the processing of those transactions, However if you choose to also process Credit & Debit transactions than you will be assessed those fees as well. If you don not want to be assessed Credit & Debit fees simply...

do not process those transaction on your terminal.

Customer signed a Merchant Processing application and agreement and was provided a copy upon signing. Merchant needs to call our office (877) 774-9847 M-F 09:00-05:00 PST and verify identity before any information can be released.

Please see attached, NPS has a 3 year contract on all accounts and an early termination fee of $1,495.00 on all processing accounts. Hovercraft media was not charged an early termination fee as a courtesy and is is not due a refund.
[redacted]attachment redacted by Revdex.com[redacted]