Sign in

Northwest Auto Parts & Paint

Sharing is caring! Have something to share about Northwest Auto Parts & Paint? Use RevDex to write a review
Reviews Auto Body Repair and Painting, New Auto Parts Northwest Auto Parts & Paint

Northwest Auto Parts & Paint Reviews (21)

Hello,You have requested a copy of a police report confirming that this incident occurred on the business owner's property. Unfortunately, police were not called because the employee of All-Pro immediately accepted liability for hitting our car and we worked with him for nearly 3 months...

because he said he would repair our car.  Obviously, we were too trusting and we've learned that lesson.  We do have a short string of texts between my son and the employee during which they were discussing him ordering the correct part.  We also have photographic evidence (which I'm happy to send by separate email) of the car that was being driven at the time we were hit, and it shows All-Pro's parking lot as well as the license plate of the car that was being driven.  We have confirmed via the car owner's insurance company that the owner was indeed a customer of All-Pro at the time, and the photograph demonstrates that it is the only car that could have been in the entrance to the parking lot (where the collision occurred) at the time - you can see another car in the picture parked against the wall of All-Pro, and it is perpendicular to the car that hit us.  The reason I point this out is because the owner's strategy thus far has been to lie about the nature of the car that hit us.  While the employee immediately said he was driving a "customer's car,", the story then changed (presumably after the owner told him to lie) to "a buddy's car," and apparently now the story is that he was "test-driving a car from Craigslist."  They are basically trying to imply that we took a picture of a random car that happened to be a customer's car.  The photograph proves otherwise.  Never has the owner denied that the accident happened on his property - this is yet a new attempt to evade responsibility.  Indeed, he (or a manager who had some authority over the employee who was driving the vehicle that hit us, but we believe it was the owner) was on the property at the time and yelled at the employee in front of my son and his friend that this would all come out of his paycheck.  And then, of course, the story about who the car belonged to began to change.  Never, however, did he dispute in our conversation with him or to our insurance company that the collision did not occur on his property - and that would be a brazen lie.As for records of the employee ([redacted]) being "on the clock" at the time, we couldn't possibly have a record of that.  If the owner wants to prove that he wasn't on the clock, he has every ability to do so if they even keep records, punch in, or don't destroy or alter the records.  The employee's statement immediately after the collision was "I was parking a customer's car."  A conversation was then had that involved the owner (again, we presume, but if they have records it will show who the manager, if any, was that day), so he has had plenty of notice and time to prove that [redacted] wasn't "on the clock."These are all just new efforts to dodge liability.  I will provide you with whatever I can and you'd like that is a reasonable request (I agree it would have been smarter to file a police report, but we are trusting people and because this happened at a business, we were that much more trusting that no business/business owner would conduct themselves this way).  We gave the employee several months to fix our car, with no success, before filing an insurance claim (he was an insured driver), and assumed that failing that, the owner would do the right thing and take responsibility.  It's a $2200 claim that, if he has liability insurance on his property, should not be this big a deal.Again, please let him know that we have given both the now former employee and the owner every opportunity to handle this professionally and easily.  We are not trashing him all over social media or otherwise interfering with his business short of using the legitimate resources of the Revdex.com.  But if he continues to behave like this, we will have to sue and take any other action that is reasonable.Thank you.

Check fields!

Write a review of Northwest Auto Parts & Paint

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Northwest Auto Parts & Paint Rating

Overall satisfaction rating

Address: 200 S Grand Ave, Pullman, Washington, United States, 99163

Phone:

Show more...

Fax:

+1 (509) 334-0342

Web:

allpromilwaukee.com

This site can’t be reached

Shady, yet now dead: once upon a time this website was reported to be associated with Northwest Auto Parts & Paint, but after several inspections we’ve come to the conclusion that this domain is no longer active.



Add contact information for Northwest Auto Parts & Paint

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated