Nouvalift

First, we would like to apologize for the negative experience you've had with our company. Unfortunately, since you did not call to cancel your subscription within 14 days, as it clearly states on our page, we cannot issue you another refund. Since you did call our company, we can see in our files...

that you have already been refunded in the amount of 99.95$. Your name has been removed from our subscription list so you will no longer be charged or receive anymore of our products. Also, we would like to add that we do not advertise our product on television. We hope this helps you and if you have another issues we hope you feel free to reach out to us.

We would like to apologize for the negative experience you've had with our company. We have reviewed the information you sent us and have reached a problem in your refund process because, as you told us, you've had your card cancelled. We cannot send a refund back to a card that has been cancelled....

We also see that you were refunded in the amount of 89.95$ (transaction ID and information posted next) 02/24/2017 10:46am By Nicole M[redacted] - Refunded - $89.95 Trans-ID: [redacted]. Now, it is up to you how you would like us to refund you. We can try and refund you through our system online or, we can send you a physical check in the mail for a substantial refund.

Firstly, we would like to apologize for the negative experience you've had with our company. Upon reviewing your information, we have gone ahead and issued you a refund. We would like to let you know that some of the transactions with your card were declined so we cannot issue refunds for the...

charges that didn't go through. We have removed you from our subscription list so you will no longer be charged or receive our products. We hope this solves any issues you may have and hope that should you need assistance in the future, you do not hesitate to reach out to us.Refunds and declines as follows:12/21/2016 02:27pm- Refunded - $3.95 Trans-ID: [redacted]12/21/2016 02:26pm  - Refunded - $1.00 Trans-ID: [redacted]12/21/2016 02:25pm - Refunded - $4.95 Trans-ID: [redacted]12/21/2016 02:25pm- Refunded - $99.95 Trans-ID: [redacted]12/21/2016 02:25pm- Refunded - $89.95 Trans-ID: [redacted]11/21/2016 03:26am - Declined by Payment Gateway (transaction declined by authorization system)11/22/2016 03:49am - Declined by Payment Gateway (transaction declined by authorization system)

We would like to apologize for the negative experience you've had with us. We have reviewed your information and would like to extend our apologies, we have discovered that your information was getting mixed up with another customer of ours who's name is also [redacted]. We have verified your...

information by matching it with your provided email address and we have now issued you a full refund. We hope this helps with any issues you may have.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
 All the funds have been refunded!   Thank you so much for you prompt attention.    Have a great New Year.    ;-)
Sincerely,
[redacted]

Firstly, we would like to apologize for the negative experience you had with our company. Upon reviewing your information, we have gone ahead and issued you a full refund. We have also removed your name from our subscription list (which you agreed to when you checked the off the Terms And Conditions...

box before submitting your order) so you will no longer be charged or receive our product. We hope this resolves any issues you may have.

First, we would like to extend our apologies for your negative experience with our company. We have refunded you and also removed your information from our subscription list. You will no longer charged or receive any of of products. Again, we would like to extend our sincerest apologies and hope...

this resolves your issue. If you need any more help at all, please don't hesitate to reach out to us.

First, we would like to apologize for the negative experience you've had with our company. We would like you to know that we have refunded you in full and have removed your name from our subscription list. Again, we would like to extend our sincerest apologies. Should you need any further...

assistance, do not hesitate to reach out to us.

Firstly, we would like to extend our apologies for your negative experience with our company. We have gone ahead and refunded you in the amount of 400 US dollars for the products you were charged for. You have been removed for our subscription list and will no longer be charged or receive our...

products. If you need any further assistance, please don't hesitate to reach out to us.

Complaint: [redacted]
I am rejecting this response because: zThis claim/complaint has been on going for 3+ months.You say the check is waiting to be sent.  What is keeping it behind?  You owe me $279.85,kindly remit payment.  As I've said previously, you can address to my home.  I have sent youmybaddress twice.  Do you require it again?
Sincerely,
[redacted]

We apologize for the negative experience you've had with our company. We have reviewed your information and have issued you a full refund. Please monitor your account to see when the refund goes through, it does not happen over night and may take 7-10 business days to process. We hope this resolves...

any issues you may have.

We would like to apologize for the negative experience you've had with our company. We have reviewed the information you sent us and have issued you a full refund (except for one transaction that was declined. I'm sure you can understand why we cannot issue you a refund for a transaction that never...

went through.) so please allow 5-10 business days for the refund to be posted to your account as the banks seldom handle these transactions over night. We have also removed your information from our subscription list so you will no longer be charged or receive our product. We hope this resolves any issues you may have.

[redacted], We would like to apologize that you had a negative experience with our company. After reviewing your account, we have gone ahead and refunded all of the charges. (2/19/17 $89.95 2/17/17 $99.95 3/21/17 $89.95 3/19/17 $99.95) for a total of $379.80 to your account. Please allow several...

business days for this to be reflected on your account. In addition, we have removed you form our subscription list. Once again, we apologize for any inconvenience.  Please let us know if you have any further other questions or concerns.

We have gone ahead and refunded you all of the charges. We apologize...⇄ In our system, I can see that you have been...

refunded as of 9/06/2016 for an amount of 89.99$ (transaction ID [redacted]) and for 99.95$ (transaction ID [redacted]). Your account has been canceled so you will not receive any more products and will not be charged further. Again, we would like to apologize for your negative experience. If you need any further assistance, please do not hesitate to call.

Firstly, we would like to apologize for the negative experience you've had with our company. We have reviewed your information and have issued you a full refund. Please allow the proper time for these transactions to post to your account as they do not happen over night. We have also removed your...

information from our subscription list so, you will no longer be charged or receive our product. We hope this resolves any issue you may have.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Complaint: [redacted]
I am rejecting this response because: As of today, 11/17/2016 at 1:45pm (approx 4 business days later),  no refund has been received/posted to my account.  How long does it take to process refunds?  Seems like this should be fairly quickly seeing how fast funds are taken.  I would appreciate someone looking into this matter so I can be assured that the same issue that happened previously does not happen again.  When I receive my refund I will consider this an acceptable response.
Sincerely,
[redacted]

We are sorry for the negative experience you've had with our company. We have issued you a full refund but please, allow 7-10 business days for these transactions to be posted to your account. We have also removed your information from our subscription list so you will no longer be charged or...

receive our product. We hope this resolves any issues you may have.

Firstly, we would like to apologize for the negative experience you've had with our company. Upon reviewing your information, we can see that there were several transactions that were declined, meaning that money was never taken out of your account. Obviously, we cannot issue you a refund for the...

transactions that were declined however, for the other transactions that went through, we have issued you a full refund. Please allow time for these refunds to be posted to your account as they don't go through over night and can take anywhere from 7-10 business days to go through. You have also been removed from our subscription list so you will no longer be charged or receive our product.