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NTS Global Services Corp

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Reviews NTS Global Services Corp

NTS Global Services Corp Reviews (35)

computer is so awesome, everyone so friendly, they fix my computer and printer for me
I loved there services.

NTS GLOBAL SERVICES HAS MY HIGHEST RECOMMENDATION!!!

They fixed the problems on my computer and I am very happy with the services

[redacted] was very pleasant and polite as well as very knowledgeable. he is very professional and I enjoyed my time over
the phone with him. Thanks for your support NTS!!

Contacted NTS with printer problems and the were able to find the problem and fix it.

I am happy with the services provided by NTS

Review: Was using computer when scree went blank. Received dropdown notice identified as from [redacted]/support advising that my computer system was locked until I made contact. Tel # given to call: ###-###-####. Called #, person identified self as [redacted]) Stated my computer was hacked, & had multiple viruses, and began to pressure me to purchase "fix" for $80.00. I asked why my anti virus product didn't pick up the problem. He stated your product can't help. Gave his tel # as ###-###-####. When I refused to purchase , he put supervisor ([redacted]) on line. Both were very rude and continued to try and pressure me to make purchase. [redacted] informer me I would be removed from server. Subsequently my computer was disabled by NTS preventing me from using. Call made to my anti virus company, and they were able to repair problem so that I could use my computer.. My anti virus company advised me that NTS Global is a scam group, that tries to get people to authorize payment for unneeded service. NTS should be prevented from preying on people. This incident caused me to be without use of my computer for several hours.Desired Settlement: Publicize information on scamming tactics, disabling of personal computers, and pressure tactics of NTS Global Services. I do not wish to be contacted by this company anymore.

+1

I appreciated the explanation as to the condition of my computer and why it was not performing as it should have been due to a virus. I appreciate the successful resolution and the professionalism of the people I talked to.

nts has done a fine job it appears for the moment thanks

Review: I was having problems with ads popping up on my computer on April 17, 2014. I received a message that my computer was going to crash unless I acquired Microsoft Security. An agent, with my permission, accessed my computer and told me how my IPA address was vulnerable. For $350 he would clean up the computers. I have three computers. I gave him access to two computers, but not my husbands because he has his own password. They were going to call later that night when my husband was home to clean up his computer. My husband was upset that I gave them access to two computers. He found their website ntsglobalservices.com was not a working site. When you would click on a window, you would be directed to an ad. He also found that there were three additional viruses on the computer and spent all night getting rid of them. He told me I was the victim of a scam. My husband has an IT experience and is in charge of the security of the computers for the State of Delaware Dept. of Elections in New Castle County. NTS called wanting access to the third computer. I told them that I would not give them access to my computers, they put three viruses on and I thought they were a scam. I told them I was going to report them to the New Jersey Attorney General as a fraud. I then was transferred to a manager from NTS who told me that I have a life-time guarantee. I notified my bank about this charge and that I was a victim of a scam. They issued me a new credit card. I changed all my passwords to my online accounts. The number one NTS agent called from is [redacted] on April 18th. On April 21st, another NTS agent called again from an unknown number. My $350 was refunded from NTS.

I am making my experience known to you because my friend has also been a victim of NTS and they refuse to refund his money. They have called him when he has been on his computer. [redacted]Desired Settlement: I would like NTS Global Services to be investigated. Usually when you make a payment online, you receive a receipt statement. I did not receive one. I did not get a notice from NTS that my money was going to be refunded. I was that it was refunded on my bank statement.

Thank you for helping me with my computer problems.. I appreciate doing business with your company.

Review: On May 26th, while using our computer we received a message from [redacted] that our computer had been compromised, with security breeches and attempts to use our credit card. [redacted] icon in system tray showed a 1 800 number to contact them. After representative showed us that firewalls were off and our computer had been hacked after the representative told us we needed to purchase a system for 699.99, our computer was hacked, they sent us to NTS Global Service Corp. They took over our computer remotely and after 2 hours our computer was supposed to be good. We are unsure what exactly they did to our computer. Husband called [redacted] on 5-27 and was informed that we had been taken. The actual [redacted] service stated that they could take care of the problems we were having for 80.00. The real [redacted] does not outsource their work for their product. NTS scared us into purchasing their product. We are unsure if our computer is safe to use since they took it over. We are afraid to use our computer and have had to cancel our credit cards and have the reissued. NTS also has our password for our computer, they needed it to "fix" our computer remotely. NTS has caused us even more problems as we now also have to change every email address, credit cards and passwords for any site we use.Desired Settlement: This is a fraudulent company which represented themselves as [redacted] including use of [redacted] logo. Want other consumers to be aware and stay clear of this company.

Business

Response:

Hi Ms. [redacted],We would like to inform you that we are a very customer centric organization and we have never misrepresented ourselves as [redacted] or any other company.You can be rest assured that we do not have any of your passwords or any information of/ from your computer.We follow very strict Call Quality & stringent Data Protection procedures.Also, we do have you listed as our customer for a period of 2 years starting from May 2015 and would be happy to assist you for any of your computer related matters in future.Feel free to call us on the below mentioned numbers or contact us for any further clarification on [redacted]Thanks & Regards,NTS Support Team###-###-#######-###-####.

I am so thankful to [redacted] at NTS for your assistant. I nearly messed up but called in the knick of time to save myself some unwanted problems. Again I say thank you to [redacted] and to NTS for your find support.
NTS Rock

NTS Customer service to repair my computer was great… the tech was very knowledgeable .

very good customer service, satisfied with results!

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Description: Computers Hardware, Software & Services, Information Technology Services, Other Computer Related Services (NAICS: 541519)

Address: 55 Madison Ave Ste 400, Morristown, New Jersey, United States, 07960

Web:

ntsglobalservices.com

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Shady, yet now dead: once upon a time this website was reported to be associated with NTS Global Services Corp, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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