Nutrition World

Review: Ordered and paid for product September **, and order has still not been processed.Desired Settlement: I have contacted the company by phone and email. Every inquiry has been acknowledged, but have not been provided an estimated or actual shipping date.

Consumer

Response:

At this time, I have not been contacted by Nutrition World regarding complaint ID [redacted].

Sincerely,

Review: I placed an order for white mulberry tea on Jan **, 2014, order # [redacted]. My account was debited $10.86. I have emailed the company numerous times since. The first email I received a response, and was informed they had a water main break, but they would get my order out. Never received it. Since then, no one will respond to my email and I still have not received the item for which I have already paid.Desired Settlement: I am no longer interested in this company's product(s) due to the issues I've had with their customer service and delivery as noted by my complaint. I just want my money back now.

Consumer

Response:

At this time, I have not been contacted by Nutrition World regarding complaint ID [redacted].

Sincerely,

Review: In August 2014, I ordered a product. They charged my credit card and never sent any product. When I contacted them, they said it was on back order. Shouldn't they have waited until product was shipped to charge my card? I waited a few more weeks, then I asked for a refund. They said ok. But for a month now, they have been telling me they will look into it. Still no refund.Desired Settlement: I want a refund.

Consumer

Response:

At this time, I have not been contacted by Nutrition World regarding complaint ID [redacted]. But my credit card has credited my account.Sincerely,[redacted]

Review: I placed an order on 7/**/2014 and received confirmation of the order via email and my credit card was charged the following day. I have yet to receive the product. The last 3 days, I have made several calls to the business with the only option of leaving a voice mail. I have also contacted them via their website asking about the delivery status of the product. No response to date.Desired Settlement: I want the products I paid for delivered. Very simple.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: I ordered a product from this company for a health issue on 9/**/14 and as of 10/*/14 I still have not received it. I have sent emails, left phone messages and called repeatedly (no one ever answers the phone) and I have heard no response to any of my efforts.Desired Settlement: I would like my payment to be refunded for the cost of the item and for the shipping I paid. The cost of these two was not great, I would like my money back, but more importantly I want them to be responded to by authorities!!! I think they are running a scam!

Review: I order a product from nutritionworld.com and never received a product its been already 1 month since I ordered . They do not respond to my emails and their phone number is out of service . They charged my credit card immediately but never send me an product nor trucking number I hope they can get punished for their scam.Desired Settlement: I feel that it s a scam business and they need to get punished for failing of service and scam

Consumer

Response:

At this time, I have not been contacted by Nutrition World regarding complaint ID [redacted].

Sincerely,

Review: I placed an order with Nutrition World via their website, nutritionworld.info, on July *, 2014. On July **, I received an email telling me the order had shipped. By July **, I hadn't received the item and emailed their customer service ([redacted]). I received a response that same day, stating that the item was out of stock and I could either order another item of similar value or request a refund. I responded that same day to let them know I wanted a refund. They then responded that they had "pushed your refund request through to our refund personnel for processing." On August **, I emailed them again to ask about the status of my refund. I received an email back on Aug. **, stating they "Forwarded your mail to my associates, they will get back to you soon." Still no refund. I emailed again on August ** and August **, and have not received any response.Desired Settlement: Refund the amount of the order, $36.39.

Consumer

Response:

At this time, I have not been contacted by Nutrition World regarding complaint ID [redacted].

Sincerely,

Review: I place an order for 2 of "To-Go Ware 2 Tier Snack Stack Stainless Steel Tiffin - Small" (kind of food container)on the day of 08/**/2014 with the order number in [redacted]. Total price is $26.30I never received the items I bought. I made hundred call to the number provided on the website, never got any answer at all. The message do not work. I also sent email to them. No one answer.I'm afraid that they can abuse may credit card I gave to them.Desired Settlement: I need a refund and an investigation about this company. This is just a scam and there might be other customer give them credit card number.

Review: Order was placed on the [redacted] of August, and paid for with [redacted] debit card $95.71

Item not received, so contact made via email to [redacted] October requesting information regarding my order

Response was received [redacted] October and advised that I would receive a tracking number for my order within 1-2 business days

No further contact received, no tracking number received

Second email sent on the [redacted] November, requesting information regarding my order - no response

Third email sent on the [redacted] November requesting a refund - no response

Fourth email sent on the [redacted] November requesting a refund - no responseDesired Settlement: I would like a refund asap, money deposited back into my credit card account

Consumer

Response:

At this time, I have not been contacted by Nutrition World regarding complaint ID [redacted].Sincerely,[redacted]

Review: I ordered a product with this company on 9/**/2014. I have not received the product. When I check order status on the website, it says still processing and am unable to edit my order. It has said that for a couple weeks now. When I tried to call the first 3 times, I got a message that sounded like a home machine with a old outdated message that said they would be out of the office for dates that had long passed. No person answering. I then emailed to check on status with no response. I called again today to a different recording and had to leave a message. My order is paid for. No Customer service or product received. I now feel like my money was just taken!!Desired Settlement: I would like my order and due customer service. I could have went to the store and received this on my own long ago. I would have had I known this.

Consumer

Response:

At this time, I have been contacted directly by Nutrition World regarding complaint ID [redacted], however my complaint has NOT been resolved because:

I was contacted back on October [redacted] by email from [redacted] with Nutrition World after my complaint with Revdex.com. It was stated by him that a new system was integrated with their inventory. Also stated that their development team assured him my order was to be completed weeks prior. He stated the email management project was delayed. He then said everything was now set up right and my order was expedited for processing and shipment and I am to receive an email confirmation and tracking in 2-3 days. I never got another email. Never got my product and now have no response to my emails after that. This business is a scam to take your money. They took mine and I want a refund.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Review: I placed an order with this business and after 9 days they did not do any thing with my order. the condition of the order is still "Processing".

I tried to call then several times with no answer. I sent an e-mail and found out the email address if incorrect.

Review: Back on July * I ordered online two quart containers of Neptune's Harvest Organic Garden Fertilizer from Nutrition World. I received an email 7/** that said the order has shipped, and I have yet to find anything. have not received them. I have contacted them multiple times starting July **, and then followed it up with four other emails. They kept telling me it will come in "next week". Have not heard in seven days from them.Desired Settlement: I would like my [redacted] account refunded in the amount of $29.74 and since I am not the only one with this issue (their ** page has other complaints) I'd like to see them investigated.

Review: I purchased vitamin supplements from Nutrition World early September 2013. I never received my products but was charged for the goods. The company posted a statement that mentioned that they were having order issues due to their ordering system crashed. I emailed the company three times and called customer service with no resolution. I contacted paypal and was outside of my 45 day dispute timeframe. I feel like the company Nutrition World had no intention of resolving the issue and just wanted to give the impression of caring long enough to trap me in not getting a refund. I tried to be patient and that patience has allowed this company to scam me out of my money. I am wanting a full refund of my order that was never shipped. Again, the company has had my money for an extended amount of time and I have no productDesired Settlement: Full refund

Consumer

Response:

At this time, I have not been contacted by Nutrition World regarding complaint ID [redacted].Sincerely,[redacted]

Review: I placed the order September **, 2014. My confirmation # [redacted] Cococare Shea Butter. I emailed them several times beginning October *, 2014 because I had not received the product; they said it was is review but have not heard anything since then. I have also called and left messages since then and have yet to receive a response.Desired Settlement: I would like the products delivered to me.

Review: I ordered the product on 9/**/14 and the money was taken from my account and I still have not received my order. I have called multiple time and sent emails and well with no response from them. I want my money back.Desired Settlement: I just want my money back. I don't want the product anymore. They are a more company to deal with.

Consumer

Response:

At this time, I have not been contacted by Nutrion World regarding complaint ID [redacted].

Sincerely,

Review: I placed an order with nutritionworld.info on 8/**/14. Received order confirmation, credit card already charged. I have tried calling numerous times, no answer, voicemail is full so I cannot leave a message. I also tried e-mailing company but have not received a response.Desired Settlement: I either want my product or a refund immediately.

Review: I placed an order for white mulberry tea on Jan **, 2014, order # [redacted]. My account was debited $10.86. I have emailed the company numerous times since. The first email I received a response, and was informed they had a water main break, but they would get my order out. Never received it. Since then, no one will respond to my email and I still have not received the item for which I have already paid.Desired Settlement: Due to the above issues, I am no longer interested in this company's product and want my money refunded.

Review: I placed an order on 8/**/2014 (order # [redacted]) but I have not received the product ordered. I have attempted to contact the seller via phone and by e-mail, but I have yet to receive a response. I was charged for this order and I am requesting a refund at this point.Desired Settlement: I would like a refund processed immediately.

Consumer

Response:

At this time, I have not been contacted by Nutrition World regarding complaint ID [redacted].

Sincerely,