O1 Communications

Review: Caller ID said NO NAME but listed the number [redacted], so I thought the caller might have been a friend as the number is in my area code. Caller asked about solar, told him never call me back, I'm do-not-call list and not interested in solar. He became argumentative, abusive and used profanity. Then He threatened me and said he was going to come to my house. He asked if my wife (by name) would be here too. total BS!!! filed a complaint with FCCThe call came at 1:26pm on 8/24/2014 to my phone number listed as my contact #.Desired Settlement: Termination of employee for abusive threatening behavior towards meThe call came at 1:26pm on 8/24/2014

Business

Response:

Review: Why are these people calling my cellphone and leaving messages that my account has been closed. I am under the impression that this sort of behavior is illegal.Desired Settlement: They need to cease and desist making these calls to anyone. And they should make some payment to any individual who has incurred phone charges because of their calls.

Business

Response:

What people are calling his cell phone? We need the number that is calling and the date and times of the calls in order to research. It is not our company making the calls.

Review: ###-###-#### is a number owned by this company. The person who owns it is spamming my cell, which is ###-###-####. They are telling me that I'm approved for a loan that I never applied for. The calls won't stop and they won't take No for an answer.Desired Settlement: I do not want anymore calls. I don't even know anyone in San Francisco. Disable this phone number and prevent spam.

Business

Response:

This responds to yournotification of complaints received regarding TN ###-###-####. O1 Communications is a wholesalecommunications provider, a “carrier’s carrier.” Therefore, we have nodirect relationship with the end user using the telephone number referenced inthe complaint. Rather, we assign telephone numbers to our wholesaleservice providers, which in turn assign them to their end user customers. We have contacted our customer,notified them of the complaint and instructed them to investigate. In themeantime, we have blocked service to the telephone number on our networkpending the outcome of our customer’s investigation.Thank you for your time.

Review: This company is responsible for a phone number that is responsible for harassing phone calls late at night. They called me to say that my account had been put on hold without any reference to which account. When I checked out other complaints there were many and they all said that they were called late at night with the same message.Desired Settlement: I want this complaint to be on their business record. Few people make the effort so I am.

Business

Response:

How are we supposed to respond to a complaint about a phone call late at night when the person complaining did not provide the phone number or date and time of the call? Not sure what he is asking us to do.

Consumer

Response:

I am rejecting this response because:

Review: I'm getting unsolicited calls to my cellular phone. They callers refuse to identify themselves or their company. Instead they ask who I am and try to solicit money from me. I had to examine the phone numbers their calling me from and find theses calls originate from the company in question.Desired Settlement: Plan and simple I want them to stop calling me.

Business

Response:

Please provide the number or numbers that are calling you. O1 Communications is a wholesale communications provider, a “carrier’s carrier.” Therefore, we have no direct relationship with the end user using the telephone number referenced in the complaint. Rather, we assign telephone numbers to our wholesale service providers, which in turn assign them to their end user customers. As soon as you provide the number, we will contact our customer, notify them of the complaint and instruct them to investigate.

Consumer

Response:

[redacted] is the latest number to have called me. Regardless whether it is your intention or not, I feel as though many companies abuse your business model as a form of anonymity. In the end it reflects badly on your company because you play the intermediator.

Review: o1 communications provided VOIP services, including to the owner of [redacted]. This number has called 5 times in the last 2 weeks selling contractor services. 10-Nov2:52 PM12-Nov4:58 PM16-Nov12:22 PM25-Nov10:21 AM12/3/2015 4:40 PM the phone number is on a do not call list, and belongs to my mother who is try to recover from cancer - and is certainly not going to be making any purchases or remodeling.I contact 01 who said they would pass along the information to the caller - but the calls are continuingDesired Settlement: I would like all calls from the 01 communications customer to stop. I would like confirmation that O1 communications has contacted their customer and made them aware of the complaints, and that O1 pass along the line owner's response.

Business

Response:

O1 Communications is a wholesale

communications provider, a “carrier’s carrier.” Therefore, we have no

direct relationship with the end user using the telephone number referenced in

the complaint. Rather, we assign telephone numbers to our wholesale

service providers, which in turn assign them to their end user customers.We have contacted our customer,

notified them of the complaint and instructed them to investigate. In the

meantime, we normally block service to the telephone number on our network

pending the outcome of our customer’s investigation but you did not provide the number that is being called.

Review: Possible Fraud and "Phishing" spam calls.Numerous inconvenient robot calls after-hours.Violation of "Do Not Call List" Law provisions.Possible Violations of "Attempt to Collect a Debt" - as well as calling at odd hours and place of employment.Phone calls with odd recorded messages or blank air.Desired Settlement: Cease and desist or I will explore ALL legal remedies.

Business

Response:

We can't research this without the phone number that is calling him and the dates and times of the calls.

Review: I keep receiving phone calls from this company wanting to sell me Solar. I am not interested and have told them so several times and asked them to remove me from their call list. They will not remove me and keep calling. I want this to STOP! I AM NOT INTERESTED!!!!Desired Settlement: I NO LONG WANT TO RECEIVE PHONES CALL BY THIS BUSINESS.

Business

Response:

O1 Communications is a wholesalecommunications provider, a “carrier’s carrier.” Therefore, we have nodirect relationship with the end user using the telephone number referenced inthe complaint. Rather, we assign telephone numbers to our wholesaleservice providers, which in turn assign them to their end user customers.We can contact our customer and ask them to investigate and we can block the number from calling you, but we need thephone number that is calling you in order to implement this. Please provide the number at your earliest convenience.