Omni Cheer Reviews (%countItem)
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Omni Cheer Rating
Address: 5132 Meadows del Mar, San Diego, California, United States, 92130-4854
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Our youth cheer leading program ordered warmup form this company. We recieved improper sizing and when we returned them to their company they are saying we only returned half the items and I know for a fact that 16 jackets were returned and 17 pants were returned. Two jackets were back orders so we didn't need to return them. We told them to keep them. They are trying to refund half the money and not giving us credit for all the items that were returned.
This is in response to case ID. After further review of the customer's account and return information received in our warehouse, Omni Cheer immediately issued a refund for the remaining items that were received. We apologize for the discrepancy and have contacted the customer and provided them with the amount of credit issued and resolved the complaint.