Online Product Offers

Online Product Offers appreciates the opportunity to respond to the concerns presented in Case #[redacted] submitted by [redacted] on September 28, 2014. Our organization takes all consumer complaints seriously. We strive to provide outstanding customer service for every sale...

so we are always alarmed to hear that a customer has expressed dissatisfaction with their experience of doing business with us. We are committed to going above and beyond to ensure our customers are treated fairly by our company. MERCHANT RESOLUTION: As a measure of willingness to provide outstanding customer service, Online Product Offers has issued the following refunds back onto [redacted]’s [redacted] ending [[redacted]], as detailed below: Order # : Order Date: Product: Refund Amt: Refund Date: Transaction ID: [redacted] 23-Sep-2014 Slendera $84.97 29-Sep-2014[redacted] 27-Sep-2014 Natural Cleanse $74.95 29-Sep-2014[redacted] We hope this letter resolves all concerns related to Revdex.com Case #[redacted]. If any additional information is required, please let us  know. Sincerely, [redacted] Consumer Advocate Services

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action. Nevertheless, I find the customer service to be indecent and this company is nothing but a scam. 

Regards,

Ordered Natural Cleanse & Slendera online, when tried to cancel, customer support number provided by Slendera does not work [redacted]. Sometimes it rings then gets automatically disconnected, sometimes get fast busy signal, phone is never answered.

November 21, 2013

 

 

Ms. [redacted]

Revdex.com

4428 N 12th Street

Phoenix AZ 85014

 

RE: Revdex.com Case #[redacted]

 

Dear Ms....

[redacted]

 

Online Product Offers appreciates the opportunity to respond to the concerns presented in Case #[redacted] submitted by [redacted] on November 18, 2013.

 

Our organization takes all consumer complaints seriously. We strive to provide outstanding customer service for every sale so we are always alarmed to hear that a customer has expressed dissatisfaction with their experience of doing business with us. We are committed to going above and beyond to ensure our customers are treated fairly by our company.  

 

MERCHANT RESOLUTION:  

 

Refunds have been issued back onto [redacted]’s Visa ending [[redacted]] as detailed below:

 
Order #[redacted] -- $84.97 – Refunded 11/21/2013 – Trans ID: [redacted]
 

We hope this letter resolves all concerns related to Revdex.com Case #[redacted]. If any additional information is required, please let us know. 

Sincerely,

 

 

Consumer Relations

Phone: ###-###-####

Fax: ###-###-####

Email: [redacted]

 

Online Product Offers

Scottsdale, AZ 85267

###-###-####

Online Product Offers appreciates the opportunity to respond to the concerns presented In Case #[redacted] submitted by [redacted] on October 20, 2014,Our organization takes all consumer complaints seriously, We strive to provide outstanding customer service for every sale so we...

are always alarmed to hear that a customer has expressed dissatisfaction with their experience of doing business with us, we are committed to going above and beyond to ensure our customers are treated fairly by our company.As a measure of willingness to provide outstanding customer service. Online Product Offers has Issued the following refunds to [redacted].

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

Response + attachment sent 4/7/2014.

Online Product Offers appreciates the opportunity to respond to the concerns presented in Case #[redacted], submitted for [redacted] on December 28, 2013.Our organization takes all consumer complaints seriously. We strive to provide outstanding customer service for every sale so we...

are always alarmed to hear that a customer has expressed dissatisfaction with their experience of doing business with us. We are committed to going above and beyond to ensure our customers are treated fairly by our company.  MERCHANT RESOLUTION:  On Monday, December 30, 2013, Online Product Offers issued refunds back onto [redacted]’s [redacted] ending [[redacted]] as detailed below:Order # -- $84.97 – 12/30/2013 – Transaction ID: [redacted]Order # -- $2.99 – 12/30/2013 – Transaction ID: [redacted]Order # -- $74.99 – 12/30/2013 – Transaction ID:  [redacted]Order # -- $2.97 – 12/30/2013 – Transaction ID: [redacted]We hope this letter resolves all concerns related to Revdex.com Case #[redacted]. If any additional information is required, please let us know. Sincerely,[redacted]

Online Product Offers appreciates the opportunity to respond to the concerns presented in Case #[redacted] submitted by [redacted] on October 9, 2014. 

Our organization takes all consumer complaints seriously. We strive to provide outstanding customer service for every sale so...

we are always alarmed to hear that a customer has expressed dissatisfaction with their experience of doing business with us. We are committed to going above and beyond to ensure our customers are treated fairly by our company.  As a measure of willingness to provide outstanding customer service, Online Product Offers has issued the following refunds to [redacted]

We hope this letter resolves all concerns related to [redacted] Case #[redacted]. If any additional information is required, please let us know. 

Sincerely,

Consumer Advocate Services

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

I have not received the credit back yet, and I am now paying a $25 overdraft fee because of this. I want the company to pay the overdraft fee as well. I tried to contact the company by phone twice and the representative's refused to listen to me and help with this matter at that time, which could have prevented this extra fee. 

Regards,

February 19, 2014

Ms. Samantha [redacted]

Revdex.com

RE: Revdex.com Case...

#[redacted]

 

Dear Ms. [redacted],

Online Product Offers appreciates the opportunity to respond to the concerns presented in Case #[redacted] submitted by [redacted] on February 18, 2014. 

Our organization takes all consumer complaints seriously. We strive to provide outstanding customer service for every sale so we are always alarmed to hear that a customer has expressed dissatisfaction with their experience of doing business with us. We are committed to going above and beyond to ensure our customers are treated fairly by our company.  

MERCHANT RESOLUTION:  

Online Product Offers has issued the following refunds back onto [redacted]’s [redacted] ending [[redacted]] as detailed below:

 

Order # :

Order Date:

Product:

Refund Amt:

Refund Date:

Transaction ID:

[redacted]

24-Nov-2014

[redacted]

$89.97

19-Feb-2014

[redacted]

25-Nov-2014

Shipping Ins

$2.99

19-Feb-2014

[redacted]

27-Nov-2014

Shipping Ins

$2.99

19-Feb-2014

[redacted]

28-Nov-2014

[redacted]

$79.99

19-Feb-2014

[redacted]

29-Nov-2014

Shipping Ins

$2.99

19-Feb-2014

[redacted]
 

We hope this letter resolves all concerns related to Revdex.com Case #[redacted]. If any additional information is required, please let us know. 

Sincerely, 

Consumer Advocate Services

 

 

Online Product Offers

PO Box 14977

Scottsdale AZ 85267

(888) 869-7442

[email protected]

Response date: 12/23/213December 23, 2013

 

 

Ms. [redacted]

Revdex.com

 

RE: Revdex.com Case #[redacted]

 

Dear Ms....

[redacted],

 

Online Product Offers appreciates the opportunity to respond to the concerns presented in Case #[redacted], submitted for [redacted] on December 18, 2013.

 

Our organization takes all consumer complaints seriously. We strive to provide outstanding customer service for every sale so we are always alarmed to hear that a customer has expressed dissatisfaction with their experience of doing business with us. We are committed to going above and beyond to ensure our customers are treated fairly by our company.  

 

MERCHANT RESOLUTION:  

 

On Monday, December 23, 2013, Online Product Offers issued a refund onto [redacted]’s [redacted] ending [[redacted]], as detailed below:

 
Order #[redacted] -- $84.97 -- 12/23/2013 – Transaction ID: [redacted]

Order #[redacted] -- $74.99 – 12/23/2013 – Transaction ID: [redacted]
 

 

We hope this letter resolves all concerns related to Revdex.com Case #[redacted]. If any additional information is required, please let us know. 

Sincerely,

 

 

Consumer Relations

Phone: ###-###-####

Fax: ###-###-####

Email: [redacted]

 

Online Product Offers

###-###-####

Online Product Offers appreciates the opportunity to respond to the concerns presented in Case #[redacted] submitted by [redacted] on October 28, 2014. 

Our organization takes all consumer complaints seriously. We strive to provide outstanding customer service for every sale so...

we are always alarmed to hear that a customer has expressed dissatisfaction with their experience of doing business with us. We are committed to going above and beyond to ensure our customers are treated fairly by our company.   

As a measure of willingness to provide outstanding customer service, Online Product Offers has issued the following refunds to [redacted], We hope this letter resolves all concerns related to [redacted] Case #[redacted]. If any additional information is required, please let us know.

RE: Revdex.com Case #[redacted]

 

Dear Ms. [redacted],

 

Online Product Offers appreciates the opportunity to make a final response to the additional rebuttal regarding Case #[redacted] submitted by [redacted] on April 3, 2014.

 

Our organization takes all consumer complaints seriously. We strive to provide outstanding customer service for every sale so we are always alarmed to hear that a customer has expressed dissatisfaction with their experience of doing business with us. We are committed to going above and beyond to ensure our customers are treated fairly by our company.  

 

MERCHANT RESOLUTION:  

 

Natural Cleanse, Order #[redacted], was refunded in two stages.

 

The first portion of the refund was an electronic refund; $37.00 was credited back onto the issuing [redacted] ending [3496]:  “01/14/2014 08:21am By Customer Service (Call Center) - Refunded - $37.00 Trans-ID: [redacted].” See also the attached document from the Merchant’s bank which verifies the refund transaction for Order #[redacted] settled successfully.

 

The second portion of the refund ($37.99) was issued Via check #[redacted].

 

Online Product Offers considers Revdex.com Case #[redacted] resolved.

 

Sincerely,

 

Consumer Advocate Services

Phone: ###-###-####

Fax: [redacted]

Email: [redacted]@advocateservices.net

 

 

Online Product Offers

[redacted]@onlineproductoffers.com

Online Product Offers appreciates  the opportunity to respond to the concerns  presented  in Case #[redacted], submitted by [redacted]  on January 4, 2014.
 
Our organization takes all consumer complaints seriously. We strive to...

provide outstanding customer service for every sale so we are always alarmed to hear that a customer  has expressed dissatisfaction with their experience of doing business with us. We are committed to going above and beyond to ensure our customers are treated fairly by our company.
 
MERCHANT RESOLUTION:
 
On Monday,January 06, 2014, Online Product Offers issued refunds back onto [redacted] ending [[redacted])  as detailed  below:
• Order #[redacted]•• $84.97-1/6/2014-Transaction ID:[redacted]
• Order #[redacted] -- $2.99-1/6/2014- Transaction 10:[redacted]
• Order #[redacted]••$74.99 -1/6/2014-Transaction  ID:[redacted]
• Order #[redacted] •• $2.97-1/6/2014-Transaction 10:[redacted]
• Order #[redacted] -- $2.99-1/6/2014- Transaction 10:[redacted]
• Order #[redacted] •• $2.97-1/6/2014- Transaction 10:[redacted]
 
We hope this letter resolves all concerns related to Revdex.com Case #[redacted]. If any additional Information Is required, please let us know.
 
Sincerely,

Consumer Relations

Online Product Offers appreciates the opportunity to respond to the concerns presented in Case #[redacted] submitted by [redacted] on February 10, 2015. Our organization takes all consumer complaints seriously. We strive to provide outstanding customer service for every sale so we are...

always alarmed to hear that a customer has expressed dissatisfaction with their experience of doing business with us. We are committed to going above and beyond to ensure our customers are treated fairly by our company.  As a measure of willingness to provide outstanding customer service, Online Product Offers has issued the following refunds to [redacted]

January 31, 2014Ms. [redacted]Revdex.com [redacted]RE: Revdex.com Case #[redacted]Dear Ms. [redacted],Online Product Offers appreciates the opportunity to respond to the concerns presented in Case #[redacted] submitted by...

[redacted] on January 31, 2014. Our organization takes all consumer complaints seriously. We strive to provide outstanding customer service for every sale so we are always alarmed to hear that a customer has expressed dissatisfaction with their experience of doing business with us. We are committed to going above and beyond to ensure our customers are treated fairly by our company.  MERCHANT RESOLUTION:  Online Product Offers has issued the following refunds back onto [redacted]’s [redacted] ending [[redacted]] as detailed below: Order # : Order Date: Product: Refund Amt: Refund Date: Transaction ID:[redacted] 2-Nov-2013 [redacted] $84.97 31-Jan-2014 [redacted] 6-Nov-2013 [redacted] $74.99 3-Jan-2014 [redacted]One additional refund has occurred in check form due to a faulty communication link between the issuing bank and the merchant’s bank:Order # : Order Date: Product: Refund Amt: Check Date: Check Number:[redacted] 2-Dec-2013 [redacted] $72.02 29-Jan-2014 #[redacted] We hope this letter resolves all concerns related to Revdex.com Case #[redacted]. If any additional information is required, please let us know. Sincerely,[redacted]Consumer Advocate Services[redacted]Online Product Offers[redacted]

Response date: 12/23/2013.December 23, 2013

 

 

Ms. [redacted]

Revdex.com

 

RE: Revdex.com Case #[redacted]

 

Dear Ms....

[redacted],

 

Online Product Offers appreciates the opportunity to respond to the concerns presented in Case #[redacted], submitted for [redacted] on December 19, 2013.

 

Our organization takes all consumer complaints seriously. We strive to provide outstanding customer service for every sale so we are always alarmed to hear that a customer has expressed dissatisfaction with their experience of doing business with us. We are committed to going above and beyond to ensure our customers are treated fairly by our company.  

 

MERCHANT RESOLUTION:  

 

On Monday, December 23, 2013, Online Product Offers issued a refund onto [redacted]’s [redacted] ending [[redacted], as detailed below:

 
Order #[redacted] -- $84.97 -- 12/23/2013 – Transaction ID: [redacted]
 

 

We hope this letter resolves all concerns related to Revdex.com Case #[redacted]. If any additional information is required, please let us know. 

Sincerely,

 

 

Consumer Relations

Phone: ###-###-####

Fax: ###-###-####

Email: [redacted]

 

Online Product Offers

###-###-####

RE: Revdex.com Case #[redacted]

 

Dear Ms. [redacted],

 

Online Product Offers appreciates the opportunity to respond to the rebuttal regarding Case #[redacted] submitted by [redacted] on March 21, 2014.

Our organization takes all consumer complaints seriously. We strive to provide outstanding customer service for every sale so we are always alarmed to hear that a customer has expressed dissatisfaction with their experience of doing business with us. We are committed to going above and beyond to ensure our customers are treated fairly by our company.  

 

MERCHANT RESOLUTION:  

 

[redacted] has been fully refunded for all charges except the $4.95 & $4.94 Trial Offer charges -- which only cover shipping and handling to get the product mailed out – and are non-refundable. 

All other charges have been 100% refunded as illustrated below. A copy of the refund check was included to show that the remaining amount for order #[redacted] was being reimbursed.

 

Order # :

Order Date:

Product:

Refund Amt:

Refund Date:

Transaction ID:

[redacted]

27-Dec-2013

Slendera

$42.00

14-Jan-2014

[redacted]

$42.97

12-Mar-2014

[redacted]

$84.97

= full refund

[redacted]

30-Dec-2014

Shipping Ins

$2.97

18-Mar-2014

[redacted]

$2.97

= full refund

[redacted]

4-Jan-2014

Natural Cleanse

$37.00

14-Jan-2014

[redacted]

$37.00

18-Mar-2014

Check #[redacted]

$74.00

= full refund

 

Online Product Offers considers Revdex.com Case #[redacted] resolved. If any additional information is required, please let us know. 

Sincerely,

 

Consumer Advocate Services

Phone: ###-###-####

Fax: [redacted]

Email: [redacted]@advocateservices.net

 

Online Product Offers

[redacted]@onlineproductoffers.com

AWFUL EXPERIENCE: After a horrendous experience with this "business" I understand why it is not Revdex.com Accredited. If only I had known... I am a college age student with little funds for extravagant purchases (at this age anything over $40 is extravagant). I read an online article from women's health and stumbled across a free trial offer I thought I would try. NO where on the free trial website for "Slimera" and "Vita Ultra" does it mention that my 14 day trial starts right when I order and I will be charged $85 as soon as those 14 days are up whether or not I have even RECEIVED the product yet. As soon as I placed my order I was skeptical and called to cancel right away so I would not have to deal with future problems like the one I am writing about. Customer service told me I would need to wait until the products were delivered (if they were ever even coming) and then call to find out the cancellation steps. I monitored my bank account and when they FINALLY arrived (3 days until my apparent trial would end) My curiosity had peaked again and thought I should try them. I had taken a combination of the two pills one time when the next morning I woke up to a $85 charge on my account. This site does not tell you any facts and is a scam. If you are thinking about purchasing GC vitamins go to amazon, a Revdex.com accredited site where they wont steal your money.