Oodle

Initial Business Response /* (1000, 5, 2015/11/24) */
Hello [redacted],
Thanks for contacting the Marketplace support desk at Oodle. My apologies for the delay in responding to your requests for assistance.
I have investigated thoroughly and found that the main problem is that you have...

been posting in several different towns in your region. Our system is mainly automatic and can't understand that your puppies are housed in several different locations in South and North Carolina. Oodle has a rule about posting only local-based listings.
The other problem is that you recently attempted to post with a different email address, which gives all the listings a negative score. I have deleted the listing you posted from the @yahoo.com account which is connected to your Belleauwood alpaca farms Facebook account. Oodle has a rule that you can't post with more than one account to try to get around the posting limits or security measures. The exact quote in the Terms of Use and Content policy rules is at then end of this message. I would say it should be OK to post Alpacas from that account, but not to post your [redacted]s using that account.
I have reactivated your [redacted] listing(s) that were posted with your icloud.com email address. I will try to 'whitelist' your account, but I can't promise this won't happen again. Going forward, please only use new images with newly-posted listings. Don't re-use any images. It is also suggested that you title each listing with the name of the puppy as well as the breed, so that your listings don't appear from the search page to be for the same puppy.

Oodle is working vigorously to keep scammers off of our site. We use automated and human review to assist us with that task. We sincerely apologize that your listing(s) were mistakenly caught by our system and tagged for removal. We also apologize that it is so hard to reach someone for assistance.
I am submitting this message to the Revdex.com Complaint form and I will also send this message through your most recent Marketplace Ticket: CS-XXXXX "Dispute removal of listing XXXXXXXXXX". So you should receive a reply from [redacted]@mail.oodle.com - please add that email address to your contacts/allowed senders list). If your listings are caught in the future, please file at least one Dispute form from your My Listings page. Then if you don't hear from someone with 3-4 business days, please reply back to the "Marketplace Ticket: CS-XXXXX ..." message and I will try to assist you.
Reply back if you have further questions.
Regards,
[redacted] T.
Sr. Web Specialist - Dispute & Abuse Support
Oodle Marketplace www.oodle.com
Oodle FAQ: http://www.oodle.com/info/faq
Oodle Help and Contact: http://www.oodle.com/info/help
Safety Guidelines: http://www.oodle.com/info/safety_guidelines/
*Common causes for Suspension of Accounts and Listings*
http://www.oodle.com/info/terms/
Terms of Use, Section 4. User Conduct
You agree not to post, email, otherwise make available Content that:
Has misleading email addresses or other manipulated identifiers to disguise its origin
Is from more than one member account
Circumvents or attempts to defeat any security or verification measures relating to use of the Site or Services
http://www.oodle.com/info/contentpolicy/
Content Policies, Prohibited Behavior
Keyword Stuffing. You may not include lists of keywords in your listing for the purpose of matching against unrelated search queries.
Over Posting. You may not post multiple listings where the content is substantially similar to existing listings. This includes posting the same ad to multiple regions.

Hello [redacted],I have read the Revdex.com Complaint that you have filed (#[redacted]). I will send a similar message directly to the complainant's provided email address.I am unable to find any Oodle user record for the email address provided in Revdex.com Consumer Complaint #[redacted].If the poster of a...

listing used a different email address when they registered and posted a listing, I will need that email address in order to resolve the identify the account and resolve the problem.Oodle does not provide telephone support and I do not see any submitted Contact Help forms from the user (using the email mentioned in this complaint) asking for assistance to resolve the problem. It is true that we are still having problems receiving messages from both [redacted] users. I will search more deeply for any messages that may have been sent using that email address.Oodle does not publically advertise that an account or listings have been suspended. Only the person who logs in can see the notification. There is nothing that Oodle could or would do which can affect the traffic to any website unless it was part of Oodle's API classified listings distribution network.Due to the proliferation of scams, Oodle has adopted a number of measures to help potential buyers when we identify a listing or user as a potential scammer. One of these measures is that when a potential buyer contacts the seller (poster) of a listing using the Oodle "I'm Interested" messaging system and the seller is later determined to be violating Oodle terms of Use, then Oodle does sent out a warning message to the people who have attempted to contact that seller. We do this as a precaution to help prevent honest shoppers from losing money to classifieds scams.I look forward to hearing back from you with details regarding the email address you used to register on Oodle and post the listing in question.  Regards,[redacted] [redacted] [redacted] [redacted]/