OpenRoad Lending, LLC

First let me start by telling you how sorry we are that you had a poor experience with our company. Unfortunately, we need to see your credit profile first before determining the LTV (loan to value) that you qualify for. As you can imagine, the better your credit score, the more leeway we allow on...

the LTV's. In your case it wouldn't have mattered. Your current LTV is over 190% meaning you owe almost double what the vehicle is worth. We have no programs that allow for an LTV that high. Our standard program allows up to 125% of the value of the vehicle. Again, I do apologize for the poor experience and I hope we can earn your business in the future.Regards,The OpenRoad Lending Team

Complaint: [redacted]
I am rejecting this response because:
Now they are saying I am likely to default. That's a rather brazen statement, seeing how I've never defaulted on anything. I would also say that their PR is indeed, terrible. I will add it to my public review.
Regards,
[redacted]

They had all of the information the are claiming that they did not have at the time of the Quote I received over the phone. They recorded the phone conversation.They are lying about not having the Buy-out amount, The year of the  vehicle and all the other information. They had all of this Information when they Quoted me the $679 A Month, I just received another solicitation from them in the mail for $602. This is false advertising and they have to honor the 679 Quote they gave me on the phone after receiving the information they claim they did not have, or I will be left no other choice then to take this matter to a higher authority as this is clearly a Violation of the LawWhen consumers see or hear an advertisement, whether it’s on the Internet, radio or television, or anywhere else, federal law says that ad must be truthful, not misleading, and, when appropriate, backed by scientific evidence. The Federal Trade Commission enforces these truth-in-advertising laws, and it applies the same standards no matter where an ad appears – in newspapers and magazines, online, in the mail, or on billboards or buses.

First let me start by apologizing for your poor experience with our company. Unfortunately, we don't make the rules regarding titles, those are set by the state. In GA, we are not allowed to remove anyone from an existing title. We are reaching out to the state directly to see if there are any...

exceptions to this rule and will get back in touch once we hear back from them. It will be sometime next week before we get any feedback.Rest assured we will do anything possible to earn your business. Thank you for your patience.Regards,The OpenRoad Lending Team