OpenSky, A Division of Capital Bank N.A

August 21, 2015I am responding to the complaint from our Open Sky® Secured Card customer [redacted] , on behalf of Capital Bank, N.A.In order to comply with the Graham, Leach, Bliley Act (GLBA), Capital Bank, N.Ahas contacted the consumer directly in response to his complaint.Capital Bank is concerned of [redacted] ’s claims of fraudulent activity on her accountWe have responded directly to [redacted] via letter on August 21, requesting her to complete the required affidavit of fraud and return it to us as soon as possibleWe will contact her directly with the results of the investigation.Our bank has requested that she contact the Revdex.com, directly, in response to our resolutionPlease contact us as soon as you may hear from the consumer, or, within days of receipt of this letter to update us on your records.Should you have any additional questions, please contact me directly at ###-###-#### or via email at [redacted] @capitalbankmd.com.Sincerely,Jeanine R.Customer Service LeadJeanine R

July 22, 2015To Whom It May Concern,I am responding to the complaint from our Open Sky® Secured Card customer [redacted] , on behalf of Capital Bank, N.A.In order to comply with the Graham, Leach, Bliley Act (GLBA), Capital Bank, N.Ahas contacted the consumer directly in response to her complaint.Capital Bank has responded directly to [redacted] 's concerns via email and letter formOur bank has requested that she contact the Revdex.com, directly, in response to our explanationPlease contact us as soon as you may hear from the consumer, or within days of receipt of this letter to update us on your records.Should you have any additional questions, please contact me directly at [redacted] or via email at [redacted] @capitalbankmd.com.Regards, Bonnie Y***Customer Care DirectorOpenSky®, a division of Capital Bank, NA Office [redacted]

This company is misleadingYou deposit your money for a secured credit cardThey hold on to your money for days before issuing the cardAfter holding your money for about a weekThey claim to have sent your card outIt has been ten days and I still havent recieved my card

I am responding to the complaint from our Church Street Mortgage (CSM) mortgage loan customer [redacted] ***, Jr., on behalf of Capital Bank, N.A.In order to comply with the Graham, Leach, Bliley Act (GMLA), Capital Bank, NA has contacted the consumer directly in response to his complaint.Capital Bank, NA has responded directly to Mr [redacted] via telephone on August 3, A follow up letter, confirming the pending resolution of this matter, has also been sent to the borrowerWe included all of the supporting documents that the borrower signed at loan closingThese documents indicated clearly that his initial mortgage payment was due and payable to Capital Bank, N.A.We have requested that he contact the Revdex.com, directly, in response to our proposed resolutionPlease contact us as soon as you may hear from the consumer, or, within days of receipt of this letter to update us on your records.Should you have any additional questions, please contact me directly at ###-###-#### or via email at [redacted] .Sincerely,Lisa T***SVPChurch Street Mortgage