Sign in

Out of This World Tickets

Sharing is caring! Have something to share about Out of This World Tickets? Use RevDex to write a review
Reviews Out of This World Tickets

Out of This World Tickets Reviews (34)

Per the complainant please withdraw this complaint Later the same day this was resolved and was not an issue with Out of This World Tickets.Thanks.-***

We have reviewed this file and made a decision that we will refund the purchase price of this order Though this is not allowed by the website she purchased from we will absorb the $200+ loss in fees and service charges becuause of [redacted] 's concerns We maintain that any reputable pit tickets will be the same delivery method as our purchase so if you have purchased other 'non paperless/loacl picup' [redacted] tickets beware

I am sorry for your issues with the site you purchased from, we only fulfill orders for this site and it is not owned, operated, or controlled by Out of This World Tickets You would need to contact them direct to discuss their service charges Though we collect these costs we are part of a group called [redacted] that allows our inventory to be distributed to multiple websites We collect the fees but they are returned to [redacted] and distributed to the site where the sale was made.In the future you can use our site direct and no costs as masked All service charges, ticket prices, etc are all displayed prior to finalizing the checkout process.If you have further questions don't hesitate to ask.Thank you.-Jason

Good Morning, may tickets for may events are currently paperless Paperless tickets are credit card entry and often the best seats in the venue The only way to gain admission is via the credit card used to purchase these tickets This means a rep from our company will meet the customer at the venue, scan the credit card used for purchase, and ensure the customer gains entry into the venue This is common practice and we, as a smaller company, do hundreds of these a year Our reps all have agreements with our company and handle the ticket delivery in a professional manner The ticket delivery method is explained at the time of purchase as well as the all sales are final stipulations I wish there was a better way to resolve this but just because the customer feels they now don't like what they chose should not be a reason to cancel Tickets are a fluid market with prices constantly changing, this is the reason for the no cancellation policy that the customer agreed to.Unfortunately, we cannot refund this customers purchase and will fight the chargeback as this customer was aware of the process at the time of purchase All customers are met on venue grounds and the process is not 'unsafe' in any way.Thank you

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: Seller's website claimed to be Revdex.com accredited and they are notWe believe they deal in bad faith and overcharged usWe would not have dealt with them had we known they were not Revdex.com accredited as that generally assures us we won't be ripped offThey made a claim on their website and thus we should be able to get a refund based on a claim, one that lead us to choose to do business with them.We are concerned that a business can falsely claim to be Revdex.com accredited and get away with it Regards, [redacted]

A+ rating is very deserved! Awesome Great job!

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

We are a 3rd party ticket reseller who filled this order. Order was NOT placed on our website. Customer ordered TRUE 3rd row ticket which comes at a premium and agreed to all terms and conditions at checkout only to have buyers remorse later. All sales are final.

***,
Thanks for your email, I have good news As I look at your order the tickets are available as for about minutes ago You should get the email to download them later today As for our policies I'm sorry but these weren't purchased from our site We
are part of a group called *** and you purchased from their site and we only fulfill the order, that is why we can't honor the price match All of the fees, shipping, etc all go to ***In the future if you buy from us direct we can honor those guaranteesAs for the delay, unfortunately this is becoming more and more the case now We see delays more and more from the venues We put the latest possible date so it's disclosed to you at purchase and 99% of the time you'll get your tix long beforeWe hope you understand and see that we are Revdex.com accredited, registered with the State of Maryland and 100% legitimateThank you!
-Jason

How does businesses like this stay in business? We bought tickets for an acoustic performance for When we could finally print out the tickets, you had to reserve a table at the venue, they were all full standing room onlyWe called Ticketnetwork 3rd party seller for a refund, they were uninterested in making it right Order #Looks like Out of this world was the company that got paidThis should be illegal, the tickets were misrepresented and a refund was not an option before the show when the details were availableIf you deal with either company, expect to be robbed

+1

As stated in my original complaint - The Owner (***) admitted that the tickets should have been listed as a
local pickup vs paperless and that was his faultThis was on May 5th.
- They admitted the sale of the ticket was not clear at the time of purchase. I had attached ***'s email with my original complaint. Not sure how they can deny this when it is in writing.[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because:
Regards,
*** ***

*** has already contacted us and we've informed her that she didn't purchase off our site our site is outofthisworldtickets.com She purchased from a 3rd party site that our inventory is broadcast to We have no control over the refund policies of that site and we know they will
not allow cancellations All fees and terms are stated at the time of purchase *** told us that her friend also bought tickets at the same time but this is not our fault She'll need to resell these tickets herself and we're happy to help guide her in doing that but unfortunately can't offer a refund on this purchaseWe've also advised *** that in the future if she were to use our site direct we would have a lot more control over the processThank you

***,
Here's the tracking info:
https://www.***.com/apps/***track/?***
The tracking number is ***Check around the front door, bushes, etc *** is notorious for just leaving it anywhere-Jason

I'm sorry and wish I had a better option here. Again I do not run the site you purchased these from and am trying to help remedy the situation. This $coupon can be used toward any tickets and if you look around on our site there are many shows that are the exact opposite of the show you speak of. There are many sports games where you can get tickets for $1! Many concerts where tickets are 1/of their original cost. It's all based on supply and demand for select events. I'm sorry I can't do more but the $coupon (off $100) is the best we can do.-Jason

We have reviewed this file and made a decision that we will refund the purchase price of this order.  Though this is not allowed by the website she purchased from we will absorb the $200+ loss in fees and service charges becuause of [redacted]'s concerns.  We maintain that any reputable pit tickets will be the same delivery method as our purchase so if you have purchased other 'non paperless/loacl picup' [redacted] tickets beware.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution, while not what I believe to be a fair resolution, is the best I am going to get from this business and will just do a better job of choosing a company to purchase from in the future
Regards,
[redacted]

In response to this complaint.  Yes we shipped an invoice to this buyer on 10/25/13 and this was signed for on 10/30/13.  This invoice was just a confirmation of this buyer's order with all the pertinent information on it.  Then on 10/30/13 we shipped the actual tickets which were...

delivered and signed for on 11/04/13.  When we ship the invoice it clearly says invoice on it and it is one sheet of paper.  When the tickets are shipped they are shipped with information on the tickets etc.  This buyer clearly took the wrong paper with her and did not take the tickets like she was instructed to do.  Although we feel bad for this buyer this was not our fault as we did ship this buyer her tickets and if she had any doubt she could have called us or taken both packages with her to the venue and that way she would have had the tickets as well.  We feel we did our due diligence with this order and do not feel a credit is due.  These tickets were not able to be used by us again as buyer had these tickets.  Please see attached the two [redacted] signatures and also a copy of the invoice that was sent to buyer.  We always put customer service first and feel like we did all we could at the time.Please let us know if you need any further information.Thank you,[redacted]Office ManagerOOTWT

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
 Complaint: [redacted]
I am rejecting this response because:
I haven't received anything via USPS, [redacted], or [redacted].  Can I ask how the tickets were sent and can I have the tracking number to follow up with your claim?  I do not have the tickets.
Regards,
[redacted]

Per the complainant please withdraw this complaint.  Later the same day this was resolved and was not an issue with Out of This World Tickets.Thanks.-[redacted]

Good Morning, may tickets for may events are currently paperless.  Paperless tickets are credit card entry and often the best seats in the venue.  The only way to gain admission is via the credit card used to purchase these tickets.  This means a rep from our company will meet the...

customer at the venue, scan the credit card used for purchase, and ensure the customer gains entry into the venue.  This is common practice and we, as a smaller company, do hundreds of these a year.  Our reps all have agreements with our company and handle the ticket delivery in a professional manner.  The ticket delivery method is explained at the time of purchase as well as the all sales are final stipulations.  I wish there was a better way to resolve this but just because the customer feels they now don't like what they chose should not be a reason to cancel.  Tickets are a fluid market with prices constantly changing, this is the reason for the no cancellation policy that the customer agreed to.Unfortunately, we cannot refund this customers purchase and will fight the chargeback as this customer was aware of the process at the time of purchase.  All customers are met on venue grounds and the process is not 'unsafe' in any way.Thank you.

Check fields!

Write a review of Out of This World Tickets LLC

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Out of This World Tickets Rating

Overall satisfaction rating

Description: Ticket Broker, Ticket Sales - Events

Address: 18421 Azalea Dr, Derwood, Maryland, United States, 20855-1442

Phone:

Show more...

Web:

This website was reported to be associated with Out of This World Tickets LLC.



Add contact information for Out of This World Tickets

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated