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Overview Computer Services , LLC

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Reviews Overview Computer Services , LLC

Overview Computer Services , LLC Reviews (37)

I've recently had to have my furnace replaced and the Ashton Group was extremely efficient, accommodating and swift Gerry did a great job coordinating, Jeff and Dave with trouble shooting and finding a suitable replacement and Tyler & Wes did an awesome installation I've used Ashton for close to 25yrsand have always been happy

Excellent service from Dave MPersonable, efficient and knowledgableHelped solve little problems, took time to answer my questions, gave great suggestions and fixed the issue he came to fixAll done within the time and quote givenVery happy with the service

I have recently had my furnace serviced and a complete plumbing inspection by Dave M Thank you Dave for fixing the bathtub faucet which has been giving me grief for sometime Dave also replaced the laundry hoses which where showing signs of wear with better quality hoses He explained about any problems that could arise in the future and was very helpful I would not hesitate to call this company They are a pleasure to deal with and very efficient

Last week we had Ashton Service Group provide us with a new toiletWe received service from [redacted] **, who was a pleasure to deal with..He was knowledgeable, professional, friendly and performed a job well doneThank you to [redacted] and Ashton

August As usual I called Ashton for the annual boiler check From the initial call (Allan) and the boiler service provided by Dave M it was the usual professional,courteous and on time experience When carrying out the annual check of the house plumbing system Dave found the valves on the laundry hook up were leaking, he also suggested installing an in house shut off valve to an exterior hose bibHe gave me an estimate for both I called the following week to have both these jobs doneThe woman who took the call (Laura)? knew from their computer file exactly what was required and set up an appointment, again Dave M was the technicianOnce again,on time,professional and courteousDave takes the time to answer questions and to explain options No hesitation in recommending this company

THEY WERE PROMPT AND QUICK, CLEAN AND TIDIECOURTIOUS AND HELPFUL

Alonzo was courteous and friendlyHe did a good jobHe explains things with patience

Ashton Service Group's business model is not unique - coordinating, consolidating various services under one business - but they actually succeed in providing timely and reliable service with just one call! I have used them on several occasions and have yet to be disappointedThe service is prompt, courteous and on timeThe technicians I have met have all been extremely polite, willing to answer questions and explain what's needed to remedy the problem Today it was Patrick, here to fix a problem with our hot water tankHe called to advise me he he could be here earlier than scheduled, arrived on time and promptly diagnosed and fixed the problem, a failing gas valve/thermocouple He offered an opinion that it might be more cost efficient to replace the tank rather than just the thermocouple; the tank is years old and near the end of its service iifeI agreed and he organized a replacement for the same day All in all, a very professional and courteous service call I will continue to use Ashton Service Group without hesitation

I started using Ashton years agoTheir service has been so good that I got a membership with themMy most recently experience was with Dave Mfrom their teamI was extremely satisfied with the knowledge and quality of workAnd above all the customer service! It couldn't get any better if it were my own brotherExcellent work Dave and AstonThanksstarsCheers!

I was having a problem with my On Demand systemTim Mwas the technician that arrived to help me out He was very customer focused and knew his stuff He had everything fixed in no time

After purchasing a furnace from this company my respect for them went downhill fastAfter several attempts to resolve the issue I feel that I have finally made progress to bettering the relationshipIt has only taken yearsApproximately days ago I contacted Ashton re furnace problemI spoke with a lady by the name of CarynShe tried to help meHelp was slow in coming BUT I persisted and apparently Caryn did alsoIt was finally found out that a employee along the way dropped the ball and did not carry out all the steps necessary for my furnace and warranty to be registered
Caryn asked that I give Ashton coanother tryCaryn guaranteed that she would send me the best possible technician for repairsIn fact she said she would allow this person to maintain her own furnace
Enter Jeff
Jeff showed up on time as promised and asked a few questions then got straight to work
The possible problem was discovered quicklyIn the mean time I had not received part of the original furnace purchase package I expectedThe was partly due to my home not having enough wires to operate as proposedI went out and recently purchased a WIFI type thermostat, as was originally proposedDuring my discussions with Caryn and another employee last Friday it was agreed that the service technician would install my new thermostat if I installed the necessary wiring myself
I got together with a great friend of mine and we were ( with difficulty ) installed the necessary wiring
Jeff installed the thermostat and even programed it for me
As I have been in the service industry for years before retirement I appreciate an employee like JeffHe was polite ,attentive and very personableHe id his job as required in a extremely professional manner
I would recommend Jeff to any one who needed his expertiseAn employee like Jeff will help to make any business very well respected

Am a Gold Ashton Value Plan MemberHave used the plumbing services on occassionsto connect new faucet, garburetorto connect new dishwasherTo fix a water leakServices & were done by Paul M who is very personable, professional, fully advises the customer of what is the problem, what are the options, and which one he recommendsWorks quickly and the finished product is top notch qualityArrives on time

Re Jason/Ryan: These two Ashton employees did an awesome job! Quick, accurate and friendly!!

I purchased a Navien combi system from Ashton Service Group to replace my old boiler and hot water tankI have had nothing but problems with this system and would not recommend it to any residential customer I have already replaced mixing valves, sensors and the mother board on my unit and have had a few leaks to deal with and the system is not yet a year oldHaving said that this, ASG has been very good at coming out promptly to fix my system's problemsTim Mcame out this week to correct a sensor problem I was pleased with his customer interface skills and his technical knowledge on my Navien system Thanks Tim!

Our boiler shut down the other night, our only source of heat I called Ashton Service Group the next morning - the very same day they sent out a technician by the name of Jeff, he was great - efficient, knowledgeable, confident in what he was doing - in this day and age that is something hard to find I would most certainly recommend Ashton Service Group

The company I had used to service my gas appliances for several years is no longer in business Searching online for another I picked Ashton Service Group and am so glad I did They have replaced the gas control valve on the water heater and installed a new furnace replacing a year old unit which was just beginning to fail I was extremely impressed with the prompt and courteous service I received from the first telephone contact through the work being completed Everyone I had contact with was very business-like, professional and competent

I've recently had to have my furnace replaced and the Ashton Group was extremely efficient, accommodating and swift. Gerry did a great job coordinating, Jeff and Dave with trouble shooting and finding a suitable replacement and Tyler & Wes did an awesome installation. I've used Ashton for close to 25yrs. and have always been happy.

Last week we had Ashton Service Group provide us with a new toilet. We received service from [redacted], who was a pleasure to deal with..He was knowledgeable, professional, friendly and performed a job well done. Thank you to [redacted] and Ashton.

Ashton Service Group's business model is not unique - coordinating, consolidating various services under one business - but they actually succeed in providing timely and reliable service with just one call! I have used them on several occasions and have yet to be disappointed. The service is prompt, courteous and on time. The technicians I have met have all been extremely polite, willing to answer questions and explain what's needed to remedy the problem. Today it was Patrick, here to fix a problem with our hot water tank. He called to advise me he he could be here earlier than scheduled, arrived on time and promptly diagnosed and fixed the problem, a failing gas valve/thermocouple. He offered an opinion that it might be more cost efficient to replace the tank rather than just the thermocouple; the tank is 10 years old and near the end of its service iife. I agreed and he organized a replacement for the same day. All in all, a very professional and courteous service call. I will continue to use Ashton Service Group without hesitation.

Excellent company!! Super service! Dave M was on time, friendly, professional, clean, and very detailed. He gave me important information as well. The rates are very reasonable and I to say the least I am very satisfied. They will be my only plumbing company going forward. I would refer them to anyone. I can guarantee you will be happy you did use this plumbing/heating company.

Thank you!

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