Palermo Electric

Cape Fear Solar

Short version: Professional, informative, inclusive, on time and proper follow-up. If you are considering solar in the Cape Fear region, contact Cape Fear Solar.

I looked into several solar companies. Nowadays, it is easy to look on Google Earth at your house and property and estimate what roof space you have. One company did this, made some quick calculations and gave me an estimate sheet.

Cape Fear Solar met me at our house. They inspected our attic from the inside and the roof from the outside. They then raised up this device that measured the azimuth of the sun and, from that, were able to use a program to calculate the approximate sun exposure we would get, determine where best to put panels and how many, and estimate the energy production.

Our contact, Samantha, prepared a very professional packet which included a computer-generated drawing of our roof, all costs involved, expected energy generation and even a breakdown of the systems environmental benefits (e.g., crude oil conserved, CO2 emissions avoided). She presented us with several financing plans, if we were interested, and banks that provide packages for solar customers and she reviewed what tax incentives were available. She also gave us a list of 16 references with their phone numbers. She answered all of my MANY questions and, if she didn't have the answer on hand, she had it to me within a day.

The installers came on the day promised. The installation took a little longer than planned because it started raining and they could not safely be on the roof. That was the only delay. The job was professional and with thorough clean-up. A few days later, I was met at the house to review the installation and what the next steps were.

The hassle is with Duke Energy. They need to install a two-way meter and they came up with numerous reasons to delay (whose name is on the account?, does it match the owner?, etc) all of which took time. But once we were finally on-line, everything seems to work fine.

I did not thoroughly do a line-by-line cost comparison with any other company. I was impressed enough with the professional, courteous and efficient package that they presented that my decision was clear. I don't know if I could have saved any money with someone else, but I went with the pro's with the best technology. If you are considering solar, it's worth your time and investment to talk to Cape Fear Solar.

It was a pleasure working with Cape Fear Solar Systems. We had a 3.2 kW system installed and enjoying the benefits. Cape Fear was incredibly professional during the entire experience and made it easy to work with them. They are extremely knowledgeable and worked quickly.

We recently had CFSS install a electric solar system for our home, as well as a solar system for heating the water in our swimming pool. From start to finish CFSS was top notch! Extremely professional, honest and knowledgeable. The entire team was great to work with! Excellent communication and follow-up by Sales Rep Samantha...great workmanship by Kyle and team...solid follow through by Project Mgr Robert. We consulted with 3 different solar companies prior to moving forward with CFSS, and they were by far the best choice. The electric company even commented on the quality of the workmanship when they came out to swap the meter, saying it is some of the best work they have seen. Thank you CFSS, highly recommend!!