Dear Valued Customer, Thank you for taking the time to provide us your feedback On behalf of Papa John's Pizza, we would like to apologize for any inconvenience you encountered with your recent order Our goal is to provide not only a superior quality pizza, but also a World Class Customer Experience to our consumers at all times Your comments were forwarded to the Owners/Operators of this location and we have received response from the leadership team They have informed us that this matter has been investigated, and the issue resolved Again we do apologize for any inconvenience you incurred regarding this issue and look forward to serving you in the future If you have further questions or concerns please do not hesitate to contact us at the number listed below and one of our CSR's will be glad to assist you Thanks, Papa John's Operation Call Center [redacted]
[redacted] Thank you for taking the time to provide us with your feedbackAt Papa John's, we strive for “best in class” in everything we doWe are sorry that we have not met your expectations at your local Papa John's store, and we would like to personally apologize that your experience.We have reached out to the Operators of that particular location and have been told that they will be providing you a refund for the difference in the total that you were charged for your orderWe do not take these issues lightly and your feedback will be used to improve our ability to serve you in the futureSincerely, Papa John's Customer Care Team
Dear [redacted] ,Thank you for taking the time to provide us with your feedbackAt Papa John's, we strive for “best in class” in everything we doWe are sorry that we have not met your expectations at your local Papa John's storeWe want to make it rightThe restaurant upper management has emailed you an apology for your troubles and sent over a $gift card for you to use on future orders.We do not take these issues lightly and your feedback will be used to improve our ability to serve you in the futureSincerely,Papa John's Customer Care Team
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [i respectfully disagree that there was any T&C violationThese points were credited after a hour verification process internal to PJ and posted to my accountThere is nothing In the T&Cs that spell out any minimum order value or restrictions on adding items to my "favorite" section of the websiteWhat about the points I acquired before my last order? Those have been removed as well with no explanation and basically stolen from me since I previously purchased items with the promise and consideration of these points being part of the dealThat is theft by deception to change the deal on non disputed previous dealsIf you have a restriction you want to implement on the website that is fine but retroactively changing the terms under the guise of "we can delete anyone we want for any reason we want" is not fair with no appeal process and may be considered a legal violation on YOUR partI humbly ask you to reconsider re activating my disabled account and points The actual reason listed is " believe is in violation of any applicable law or is harmful to the interests of another user, Associates, or Papajohns.com." what law was broken and how is earning points within the letter of the terms considered harmful to Papajohns.com? Especially since I never redeemed the points which then means you are claiming the harm could actually be "potential" harm of earning a free pizza and not "actual" harmAgain this is not defined in your T&Cs even if I were to agree with you there was a violation which I do not] Regards, [redacted] ***
[redacted] [redacted] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint [redacted] and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below They did not make a topping pizza properly.They damaged my Torrid dress- worn twice.I was called a [redacted] and had pizza thrown at me.The franchise owner laughed as the damages his employee did AFTER saying he would do nothing.The franchise owner lied saying that he contacted me to resolve the issue, but had offered nothing until I wanted to escalate the case on 12/A large, topping pizza at the SAME location that I REFUSE TO RETURN TO is NOT sufficient NOR acceptable.It does not even replace the pizza that was made incorrectly- let alone ALL of the other issuesPicture provided to PROVE that he lied when he said he resolve the matter prior to 12/ [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted]
Dear [redacted] ,Thank you for taking the time to provide us your feedback On behalf of Papa John's Pizza, we would like to apologize for any inconvenience you encountered with your recent order Our goal is to provide not only a superior quality pizza, but also a World Class Customer Experience to our consumers at all times Your comments were forwarded to the Owners/Operators of this location and we have received response from the leadership team They have informed us that this matter has been investigated, and they are actively working to get the issue resolved Again we do apologize for any inconvenience you incurred regarding this issue and look forward to serving you in the future If you have further questions or concerns please do not hesitate to contact us at the number listed below and one of our CSR's will be glad to assist you.Best Regards,The Papa John's Customer Care Team
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***
Dear Valued Customer, Thank you for taking the time to provide us your feedbackOn behalf of Papa John's Pizza, we would like to apologize for any inconvenience you encountered with any email communications from Papa John'sOur goal is to provide not only a superior quality pizza, but also a World Class Customer Experience to our consumers at all timesYour comments were forwarded to the Senior Director of our Customer Service Team The Senior Director has informed us that this matter has been investigated, and the issue resolved with you Again we do apologize for any inconvenience you incurred regarding this issue and look forward to serving you in the futureIf you have further questions or concerns please do not hesitate to contact us at the number listed below and one of our CSRs will be glad to assist you.Thanks,Operations Call CenterPapa John's International [redacted]
Dear Values Customer,Thank you for taking the time to provide us your feedbackOn behalf of Papa John's Pizza, we would like to apologize for any inconvenience you encountered with your recent order from you local Papa John's locationOur goal is to provide not only a superior quality pizza, but also a World Class Customer Experience to our consumers at all timesYour comments were forwarded to the Owners/Operators of this location and we have received response from the leadership teamThey have informed us that this matter has been investigated and a credit a five free pizzas were added to your in store accountWe would also like to provide a $Papa Card for you time and inconvenienceAgain we do apologize for any inconvenience you incurred regarding this issue and look forward to serving you in the futureIf you have further questions or concerns please do not hesitate to contact us at the number listed below and one of our CSRs will be glad to assist youThank you for your patronage and we look forward to serving you in the future.Thanks,Operations Call CenterPapa John's International [redacted] Order Pizza Online @ www.papajohns.com
Dear Valued Customer, Thank you for contacting us about this incidentFirst, we would like to express my deepest regret for the inconvenience caused by this unintentional mistakeOur customer's privacy and customer service are top priorities at Papa John’sOur Customer Service Team inadvertently distributed a survey to select Android app users where a limited number of customer email addresses were shared with the group of survey participantsOnly email addresses were distributed and no other information was shared We have addressed this issue with my teamThey understand how this mistake is unacceptable and how a customer like yourself would be upset about this situationWe assure you that is being handled in a strict and serious mannerWe take full responsibility for the error and we are working on improving our processes so that this type of incident will not occur in the futureIn regards to your inconvenience please accept this online promotion, XXXX, which is valid for a Free Large Topping PizzaIn addition, we will opt you out of future e-mail communications as well.At Papa John's, we strive for “best in class” in everything we doWe do not take issues like this lightly and your feedback will be used to improve our ability to serve you in the future If you have any further questions or concerns please feel free to contact us at the number listed below and one of our CSRs would be glad to assist you
Dear Valued Customer,Thank you for taking the time to provide us your feedbackOn behalf of Papa John's Pizza, we would like to apologize for any inconvenience you encountered with your recent order from your local Papa John's locationOur goal is to provide not only a superior quality pizza, but also a World Class Customer Experience to our consumers at all timesYour comments were forwarded to the Owners/Operators of this location and we have received response from the leadership teamThey have informed us that this matter has been investigated, and the issue resolved Again we do apologize for any inconvenience you incurred regarding this issue and look forward to serving you in the futureIf you have further questions or concerns please do not hesitate to contact us at the number listed below and one of our CSRs will be glad to assist you.Thanks, [redacted]
Dear Valued Customer,Thank you for taking the time to provide us your feedbackOn behalf of Papa John's Pizza, we would like to apologize for any inconvenience you encountered with your promotion code and email communications with Papa John'sOur goal is to provide not only a superior quality pizza, but also a World Class Customer Experience to our consumers at all timesUnfortunately the code provided for the website outage that occurred on 09/04/expired on 12/31/As a replacement for the code and in lieu of your inconvenience regarding your emails, please accept the below two online promotion codes each valid for a free large topping pizzaAgain we do apologize and look forward to serving you in the futureIf you have further questions or concerns please do not hesitate to contact us at the number listed below and one of our CSRs will be glad to assist you.XXXXX- Free Large topping XXXXX- Free Large toppingThanks,Operations Call CenterPapa John's International [redacted] Order Pizza Online @ www.papajohns.com
The Chicken Parmesan pizza is not a nationally offered pizza except when it is available as a limited-time offerThis particular franchise location may have had the Chicken Parmesan pizza available as a local flavor but that would have been in the discretion of the franchiseeThe online promotion code for this national gift card promotion was not setup to accommodate local flavors or limited-time offers due to the variation among franchise locationsTherefore, the customer was limited to the nationally available pizzas on the website when the promotion code was usedIn addition, we received an e-mail from the franchisee on 08/11/stating that called Mrs [redacted] three times but did not hear back from the customerThe franchisee also stated that they sent the customer a $Papa Card and also a free large topping pizza codePapa John’s International apologizes for any confusion by the customer regarding this matter
Dear Valued Customer, Thank you for taking the time to provide us your feedback On behalf of Papa John's Pizza, we would like to apologize for any inconvenience you encountered with your recent order Our goal is to provide not only a superior quality pizza, but also a World Class Customer Experience to our consumers at all times Your comments were forwarded to the Owners/Operators of this location and we have received response from the leadership team They have informed us that this matter has been investigated, and the issue resolved Again we do apologize for any inconvenience you incurred regarding this issue and look forward to serving you in the future If you have further questions or concerns please do not hesitate to contact us at the number listed below and one of our CSR's will be glad to assist youThanks,Papa John's Operations Call [email protected] [redacted]
Thank you for contacting usOn behalf of Papa John's Pizza, we would like to apologize for any inconvenience you encountered with your recent orderOur goal is to provide not only a superior quality pizza, but also a World Class Customer Experience to our consumers at all timesYour comments have been sent to the Leadership Team for this location and they report to us that your credit card has been refunded for the full amount of your orderMost financial institutions reconcile their batches every 2-banking days, but the exact timing of when the transaction will be released depends on your financial institution (this information can usually be found in your card holder agreement) We do again apologize for any inconvenience you encountered, and please feel free to contact us at the number below if you need any further assistance Thanks again and have a great day!
Dear Valued Customer,Thank you for taking the time to provide us your feedbackOn behalf of Papa John's Pizza, we would like to apologize for any inconvenience you encountered with your recent order from you local Papa John's locationOur goal is to provide not only a superior quality pizza, but also a World Class Customer Experience to our consumers at all timesYour comments were forwarded to the Owners/Operators of this location and we have received response from the leadership teamThey have informed us that this matter has been investigated, and the issue resolvedAgain we do apologize for any inconvenience you incurred regarding this issue and look forward to serving you in the futureIf you have further questions or concerns please do not hesitate to contact us at the number listed below and one of our CSRs will be glad to assist youThank you for your patronage and we look forward to serving you in the future.Thanks,Operations Call CenterPapa John's International [redacted] Order Pizza Online @ www.papajohns.com
Dear Valued Customer, On behalf of Papa John's Pizza, we would like to apologize for any inconvenience you encountered with your [redacted] Tuesdays promotion codes for Papa John’s Our goal is to provide not only a superior quality pizza, but also a World Class Customer Experience to our consumers at all times Per the rules and regulations on the [redacted] Tuesdays promotion the codes that [redacted] provided were only valid for seven days from receipt If the codes were not redeemed by this time they expired and were no longer valid We have reviewed your account and do show that six orders were placed and all six orders used a promotion code provided by [redacted] Since the [redacted] Tuesdays promotion ended on 03/07/all codes provided with this promotion have expired If you have further questions or concerns please do not hesitate to contact us at the number listed below and one of our CSRs will be glad to assist you Thanks, Customer Care Papa John's International [redacted] Order Pizza Online @ www.papajohns.com
[redacted] Thank you for taking the time to provide us with your feedbackAt Papa John's, we strive for “best in class” in everything we doWe are sorry that we have not met your expectations at your local Papa John's storeWe would like to apologize for your experience with late delivery and no contact from the store in questionWe have been advised that the local store has been in contact with you and your credit card transaction has been refundedPlease let us know if there is anything else that we can assist you with.We do not take these issues lightly and your feedback will be used to improve our ability to serve you in the futureSincerely, Customer Care TeamPapa John's International
Dear Valued Customer, Thank you for taking the time to provide us your feedback On behalf of Papa John's Pizza, we would like to apologize for any inconvenience you encountered with your recent order Our goal is to provide not only a superior quality pizza, but also a World Class Customer Experience to our consumers at all times Your comments were forwarded to the Owners/Operators of this location and we have received response from the leadership team They have informed us that this matter has been investigated, and the issue resolved Again we do apologize for any inconvenience you incurred regarding this issue and look forward to serving you in the future If you have further questions or concerns please do not hesitate to contact us at the number listed below and one of our CSR's will be glad to assist you Thanks, Papa John's Operation Call Center [redacted]
[redacted] Thank you for taking the time to provide us with your feedbackAt Papa John's, we strive for “best in class” in everything we doWe are sorry that we have not met your expectations at your local Papa John's store, and we would like to personally apologize that your experience.We have reached out to the Operators of that particular location and have been told that they will be providing you a refund for the difference in the total that you were charged for your orderWe do not take these issues lightly and your feedback will be used to improve our ability to serve you in the futureSincerely, Papa John's Customer Care Team
Dear [redacted] ,Thank you for taking the time to provide us with your feedbackAt Papa John's, we strive for “best in class” in everything we doWe are sorry that we have not met your expectations at your local Papa John's storeWe want to make it rightThe restaurant upper management has emailed you an apology for your troubles and sent over a $gift card for you to use on future orders.We do not take these issues lightly and your feedback will be used to improve our ability to serve you in the futureSincerely,Papa John's Customer Care Team
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [i respectfully disagree that there was any T&C violationThese points were credited after a hour verification process internal to PJ and posted to my accountThere is nothing In the T&Cs that spell out any minimum order value or restrictions on adding items to my "favorite" section of the websiteWhat about the points I acquired before my last order? Those have been removed as well with no explanation and basically stolen from me since I previously purchased items with the promise and consideration of these points being part of the dealThat is theft by deception to change the deal on non disputed previous dealsIf you have a restriction you want to implement on the website that is fine but retroactively changing the terms under the guise of "we can delete anyone we want for any reason we want" is not fair with no appeal process and may be considered a legal violation on YOUR partI humbly ask you to reconsider re activating my disabled account and points The actual reason listed is " believe is in violation of any applicable law or is harmful to the interests of another user, Associates, or Papajohns.com." what law was broken and how is earning points within the letter of the terms considered harmful to Papajohns.com? Especially since I never redeemed the points which then means you are claiming the harm could actually be "potential" harm of earning a free pizza and not "actual" harmAgain this is not defined in your T&Cs even if I were to agree with you there was a violation which I do not] Regards, [redacted] ***
[redacted] [redacted] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint [redacted] and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below They did not make a topping pizza properly.They damaged my Torrid dress- worn twice.I was called a [redacted] and had pizza thrown at me.The franchise owner laughed as the damages his employee did AFTER saying he would do nothing.The franchise owner lied saying that he contacted me to resolve the issue, but had offered nothing until I wanted to escalate the case on 12/A large, topping pizza at the SAME location that I REFUSE TO RETURN TO is NOT sufficient NOR acceptable.It does not even replace the pizza that was made incorrectly- let alone ALL of the other issuesPicture provided to PROVE that he lied when he said he resolve the matter prior to 12/ [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted]
Dear [redacted] ,Thank you for taking the time to provide us your feedback On behalf of Papa John's Pizza, we would like to apologize for any inconvenience you encountered with your recent order Our goal is to provide not only a superior quality pizza, but also a World Class Customer Experience to our consumers at all times Your comments were forwarded to the Owners/Operators of this location and we have received response from the leadership team They have informed us that this matter has been investigated, and they are actively working to get the issue resolved Again we do apologize for any inconvenience you incurred regarding this issue and look forward to serving you in the future If you have further questions or concerns please do not hesitate to contact us at the number listed below and one of our CSR's will be glad to assist you.Best Regards,The Papa John's Customer Care Team
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***
Dear Valued Customer, Thank you for taking the time to provide us your feedbackOn behalf of Papa John's Pizza, we would like to apologize for any inconvenience you encountered with any email communications from Papa John'sOur goal is to provide not only a superior quality pizza, but also a World Class Customer Experience to our consumers at all timesYour comments were forwarded to the Senior Director of our Customer Service Team The Senior Director has informed us that this matter has been investigated, and the issue resolved with you Again we do apologize for any inconvenience you incurred regarding this issue and look forward to serving you in the futureIf you have further questions or concerns please do not hesitate to contact us at the number listed below and one of our CSRs will be glad to assist you.Thanks,Operations Call CenterPapa John's International [redacted]
Dear Values Customer,Thank you for taking the time to provide us your feedbackOn behalf of Papa John's Pizza, we would like to apologize for any inconvenience you encountered with your recent order from you local Papa John's locationOur goal is to provide not only a superior quality pizza, but also a World Class Customer Experience to our consumers at all timesYour comments were forwarded to the Owners/Operators of this location and we have received response from the leadership teamThey have informed us that this matter has been investigated and a credit a five free pizzas were added to your in store accountWe would also like to provide a $Papa Card for you time and inconvenienceAgain we do apologize for any inconvenience you incurred regarding this issue and look forward to serving you in the futureIf you have further questions or concerns please do not hesitate to contact us at the number listed below and one of our CSRs will be glad to assist youThank you for your patronage and we look forward to serving you in the future.Thanks,Operations Call CenterPapa John's International [redacted] Order Pizza Online @ www.papajohns.com
Dear Valued Customer, Thank you for contacting us about this incidentFirst, we would like to express my deepest regret for the inconvenience caused by this unintentional mistakeOur customer's privacy and customer service are top priorities at Papa John’sOur Customer Service Team inadvertently distributed a survey to select Android app users where a limited number of customer email addresses were shared with the group of survey participantsOnly email addresses were distributed and no other information was shared We have addressed this issue with my teamThey understand how this mistake is unacceptable and how a customer like yourself would be upset about this situationWe assure you that is being handled in a strict and serious mannerWe take full responsibility for the error and we are working on improving our processes so that this type of incident will not occur in the futureIn regards to your inconvenience please accept this online promotion, XXXX, which is valid for a Free Large Topping PizzaIn addition, we will opt you out of future e-mail communications as well.At Papa John's, we strive for “best in class” in everything we doWe do not take issues like this lightly and your feedback will be used to improve our ability to serve you in the future If you have any further questions or concerns please feel free to contact us at the number listed below and one of our CSRs would be glad to assist you
Dear Valued Customer,Thank you for taking the time to provide us your feedbackOn behalf of Papa John's Pizza, we would like to apologize for any inconvenience you encountered with your recent order from your local Papa John's locationOur goal is to provide not only a superior quality pizza, but also a World Class Customer Experience to our consumers at all timesYour comments were forwarded to the Owners/Operators of this location and we have received response from the leadership teamThey have informed us that this matter has been investigated, and the issue resolved Again we do apologize for any inconvenience you incurred regarding this issue and look forward to serving you in the futureIf you have further questions or concerns please do not hesitate to contact us at the number listed below and one of our CSRs will be glad to assist you.Thanks, [redacted]
Dear Valued Customer,Thank you for taking the time to provide us your feedbackOn behalf of Papa John's Pizza, we would like to apologize for any inconvenience you encountered with your promotion code and email communications with Papa John'sOur goal is to provide not only a superior quality pizza, but also a World Class Customer Experience to our consumers at all timesUnfortunately the code provided for the website outage that occurred on 09/04/expired on 12/31/As a replacement for the code and in lieu of your inconvenience regarding your emails, please accept the below two online promotion codes each valid for a free large topping pizzaAgain we do apologize and look forward to serving you in the futureIf you have further questions or concerns please do not hesitate to contact us at the number listed below and one of our CSRs will be glad to assist you.XXXXX- Free Large topping XXXXX- Free Large toppingThanks,Operations Call CenterPapa John's International [redacted] Order Pizza Online @ www.papajohns.com
The Chicken Parmesan pizza is not a nationally offered pizza except when it is available as a limited-time offerThis particular franchise location may have had the Chicken Parmesan pizza available as a local flavor but that would have been in the discretion of the franchiseeThe online promotion code for this national gift card promotion was not setup to accommodate local flavors or limited-time offers due to the variation among franchise locationsTherefore, the customer was limited to the nationally available pizzas on the website when the promotion code was usedIn addition, we received an e-mail from the franchisee on 08/11/stating that called Mrs [redacted] three times but did not hear back from the customerThe franchisee also stated that they sent the customer a $Papa Card and also a free large topping pizza codePapa John’s International apologizes for any confusion by the customer regarding this matter
Dear Valued Customer, Thank you for taking the time to provide us your feedback On behalf of Papa John's Pizza, we would like to apologize for any inconvenience you encountered with your recent order Our goal is to provide not only a superior quality pizza, but also a World Class Customer Experience to our consumers at all times Your comments were forwarded to the Owners/Operators of this location and we have received response from the leadership team They have informed us that this matter has been investigated, and the issue resolved Again we do apologize for any inconvenience you incurred regarding this issue and look forward to serving you in the future If you have further questions or concerns please do not hesitate to contact us at the number listed below and one of our CSR's will be glad to assist youThanks,Papa John's Operations Call [email protected] [redacted]
Thank you for contacting usOn behalf of Papa John's Pizza, we would like to apologize for any inconvenience you encountered with your recent orderOur goal is to provide not only a superior quality pizza, but also a World Class Customer Experience to our consumers at all timesYour comments have been sent to the Leadership Team for this location and they report to us that your credit card has been refunded for the full amount of your orderMost financial institutions reconcile their batches every 2-banking days, but the exact timing of when the transaction will be released depends on your financial institution (this information can usually be found in your card holder agreement) We do again apologize for any inconvenience you encountered, and please feel free to contact us at the number below if you need any further assistance Thanks again and have a great day!
Dear Valued Customer,Thank you for taking the time to provide us your feedbackOn behalf of Papa John's Pizza, we would like to apologize for any inconvenience you encountered with your recent order from you local Papa John's locationOur goal is to provide not only a superior quality pizza, but also a World Class Customer Experience to our consumers at all timesYour comments were forwarded to the Owners/Operators of this location and we have received response from the leadership teamThey have informed us that this matter has been investigated, and the issue resolvedAgain we do apologize for any inconvenience you incurred regarding this issue and look forward to serving you in the futureIf you have further questions or concerns please do not hesitate to contact us at the number listed below and one of our CSRs will be glad to assist youThank you for your patronage and we look forward to serving you in the future.Thanks,Operations Call CenterPapa John's International [redacted] Order Pizza Online @ www.papajohns.com
Dear Valued Customer, On behalf of Papa John's Pizza, we would like to apologize for any inconvenience you encountered with your [redacted] Tuesdays promotion codes for Papa John’s Our goal is to provide not only a superior quality pizza, but also a World Class Customer Experience to our consumers at all times Per the rules and regulations on the [redacted] Tuesdays promotion the codes that [redacted] provided were only valid for seven days from receipt If the codes were not redeemed by this time they expired and were no longer valid We have reviewed your account and do show that six orders were placed and all six orders used a promotion code provided by [redacted] Since the [redacted] Tuesdays promotion ended on 03/07/all codes provided with this promotion have expired If you have further questions or concerns please do not hesitate to contact us at the number listed below and one of our CSRs will be glad to assist you Thanks, Customer Care Papa John's International [redacted] Order Pizza Online @ www.papajohns.com
[redacted] Thank you for taking the time to provide us with your feedbackAt Papa John's, we strive for “best in class” in everything we doWe are sorry that we have not met your expectations at your local Papa John's storeWe would like to apologize for your experience with late delivery and no contact from the store in questionWe have been advised that the local store has been in contact with you and your credit card transaction has been refundedPlease let us know if there is anything else that we can assist you with.We do not take these issues lightly and your feedback will be used to improve our ability to serve you in the futureSincerely, Customer Care TeamPapa John's International