Complaint: ***
I am rejecting this response because:
Regards, These accounts are separate and should be managed that wayYou cannot combine three accounts and offer a 20% discount on the total balance dueI want to pay the accounts off but,I can't pay 900$ to settle three accounts as oneThat is misuse of a debt
*** ***
Mrs. [redacted] does have three different accounts in our office
for our client Questcare ER. The three
accounts are linked together, but not combined.
No one is preventing Mr. [redacted] from making a payment on the individual
accounts. What has been denied is the
settlement amount that...
Mr. [redacted] has offered to pay on these accounts.
Our client has authorized us to give discounts, but certain
guidelines must be followed. We have put
policies and procedures in place to make sure that the guidelines are followed
by all of our representatives and to insure that all consumers are treated
equally. The discount that Mr. [redacted] wants to pay does not fit into the
guidelines given by our client.
We are only authorized to give a certain percentage off and
all accounts owed by the consumer to our client must be included in the
settlement. After our investigation it has been determined that all the
representatives have followed the guidelines and policy and procedures that
have been put into place.
Mr. [redacted] has been informed of the discount amount that we
can offer and Mr. [redacted] has refused the offer.
Again nobody has denied Mr. [redacted] from making a payment on the individual
accounts and we are more than willing to work with Mr. [redacted] on setting up a
payment plan that does fit his budget.
This communication is from a debt collector.
Collection agencies can’t arbitrarily delete an account from a consumer’s credit report because the account gets paid in full. We must report the account as paid in full to the credit bureaus. After receiving this complaint we did contact our client, [redacted]...
[redacted], and informed them that you were trying to buy a house and this account on your credit was causing you a hardship. Our client has given us the approval to do the deletion on the account because of your hardship. This communication is from a debt collector.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Paramount Recovery Systems received Ms. [redacted]’s account in our office on April 30, 2016 from our client, CP Medical, LLC Garland Emergency Associates LLC. Paramount Recovery Systems tried to contact Ms. [redacted] on May 04, 2016, June 27, 2016, July 25, 2016, August 01, 2016 and August 10,...
2016 and received no answers. The only time Ms. [redacted] called our office was on August 10, 2016 at 4:55 PM. Per the recording Ms. [redacted] hung up during our greeting and did not get transferred to a collector. Paramount Recovery Systems has placed Ms. [redacted]’s account in a cease and desist status. If Ms. [redacted] has any questions she can contact Brenda at 1-866-250-7007 ext. [redacted]. This communication is from a debt collector.
Complaint: [redacted]
I am rejecting this response because: None of these statements are true and according to the very first statement this is un true. Paramount has NEVER SENT ANY DOCUMENTATION TO ME VANISHING THESE AMOUNTS ARE mine except the first and still three is nothing from paramount. $425 is being reportedon my credit by paramount for a doctors Bill then. They did not file my insurance until 9/29 not October 4th. That's a lie. If they do not remove the 425 inaccurate Bill and provide proof of the 2 they are reporting from [redacted] then I will proceed with suing. If insurance was never collected from me isn't my fault if registration does not do their job. Again if I don't have proof of these services..these made up comments of speaking to me specially when I did not live in Texas in 2011 is quite puzzling.
Regards,
[redacted]
Paramount Recovery Systems has two accounts in our office for [redacted]. The accounts are from August 10, 2011 and December 25, 2012. Paramount Recovery Systems was not assigned the accounts in our office until February 6, 2017. Ms. [redacted] contacted our office...
twice on August 14, 2017. After receiving this complaint we pulled and listened to the calls. On this first call with Ms. [redacted] called and stated that we are falsely reporting these accounts because of the date. The Representative stated that is the date that we received the accounts in our office that the accounts were purchased by our client [redacted] and another collection agency had the account before it was placed in our office. Ms. [redacted] kept stating no and said she was recording the call and then disconnected the call. About 5 minutes later Ms. [redacted] called back in and requested the itemized bill. The representative went over the address and Ms. [redacted] stated no the address was incorrect and asked if we would email the itemized statements. Representative informed the consumer that we can’t email the itemized statement and Ms. [redacted]’s updated her address. The representative informed Ms. [redacted] that we would mail the itemize statements to her updated address in a plain white envelope and that we can’t put our name on the outside due to privacy laws. Ms. [redacted] asked for the date of service and the representative gave her the correct dates of service. Ms. [redacted] stated thank you and disconnected the call. At no time on either call was Ms. [redacted] denied the itemized statement nor told to contact [redacted] in Houston Texas. Also Ms. [redacted] was not told the dates of service were from 2017. When a collection agency credit reports they must provide the assign date and the date of service. The representative did put the account in the status to request the validation documents from our client and once we receive the documents we will send them to Ms. [redacted]. Once Ms. [redacted] receives her itemized statement she can contact [redacted] at ###-###-#### for any further questions. This communication is from a debt collector.
Complaint: [redacted]
I am rejecting this response because: I have sent over HIPPA letter and no response, this company has not sent over any information validating this debt. The credit bureaus are reporting this debt to be validate starting June 2017. This office did not just receive ths debt they are lying. It is against the law. HIPPA law is designed to provide privacy standards to protect my medical records and other health information provided to health plans, doctors, hospitals and other health care providers. My rights have been violated.
Regards,
[redacted]
As a third party collection agency Paramount Recovery Systems is not able to just arbitrarily remove and item from a consumers credit. We did contact our client, [redacted], and informed them of Mr. [redacted]’s hardship. Our client, [redacted], did authorize...
Paramount Recovery Systems to remove the account from Mr. [redacted]’s credit. The request was made today December 1, 2016 through [redacted]. Please see deletion letter attached.This communication is from a debt collector.
Paramount Recovery Systems has informed our client, [redacted], of your mishap with [redacted] concerning your account. We have closed the account in our office and have requested through E-Oscar to have our trade line removed from Mr. [redacted]’s credit report. ...
Please find attached deletion letter. This communication is from a debt collector.
Paramount Recovery Systems has informed our client [redacted] that your disputing your account. Paramount Recovery Systems has placed your account in a cease and desist status and will not contact you again regarding this account. This...
Paramount Recovery Systems has not received the attached dispute letter as of today, August 22, 2017. The address on the letter is incorrect, The address for our [redacted]. Also note our company name is Paramount Recovery Systems not Paramount Recovery Services which is a different company. As stated in our last response we have already ordered the required validation documents to be sent to Ms. [redacted] and once this is received we will send the validation documents to her address. Paramount Recovery Systems also has a Business Agreement with our client therefore no HIPPA laws have been broken. This communication is from a debt collector.
Paramount Recovery Systems doesn’t collect on payday loans. We do have three accounts in our office for Ms. [redacted] from our client [redacted]. Paramount Recovery Systems received these accounts in our office on June 27, 2016. We have tried to contact Ms. [redacted]...
on the phone number provided in the complaint, but have only received no answers. Paramount Recovery Systems has not spoken or called any of Ms. [redacted]’s relatives or ex-spouses relatives concerning her accounts. Paramount Recovery Systems has placed Ms. [redacted]’s accounts in a cease and desist status. If Ms. [redacted] has any questions she can contact us at ###-###-####. This communication is from a debt collector.
On March 29, 2017 our local area had bad weather that knocked out the phone lines in our area. Paramount Recovery Systems phones were down off on until April 3, 2017 due to weather issues. The ticked number provided to us by our phone company is 5372. Our phone number ###-###-####...
is a good working phone number. We have marked Ms. [redacted]’s account as a disputed status in our office. Paramount Recovery Systems has informed our client, [redacted], of Ms. [redacted]’s dispute and are currently investigating Ms. [redacted]’s account. Once our investigation is complete we will send our finding’s to Ms. [redacted] at the address provided in this complaint. If Ms. [redacted] has any questions she can contact [redacted] at ###-###-####. This communication is from a debt collector.
Paramount Recovery Systems has two accounts in our office for Ms. [redacted] from our client [redacted]. We are a third party collection agency that collects directly for our clients. We have contacted our client [redacted] and informed them of Ms. [redacted]’s...
complaint. [redacted] has provided Paramount Recovery Systems with validation documents that we are mailing to Ms. [redacted]’s by certified mail. In the validation documents will be the contract Ms. [redacted] signed stating that if her account is not paid it will be sent to a third party collection agency. If Ms. [redacted] has any questions after receiving the validation documents she can contact [redacted] at ###-###-#### for further information. This communication is from a debt collector.
We understand Ms. [redacted] frustration, but unfortunately having a lawyer or being in litigation doesn’t prevent an account from going on the credit. The only way to prevent the account from going on the credit is for the attorney to give a letter of protection. We received Ms. [redacted]...
account in our office from our client, Questcare ER Plano, on April 3, 2015. On April 17, 2015 Ms. [redacted] contacted us to inform us that she had an attorney. We contacted Ms. [redacted] attorney the same day and we were told by her attorney that she would need permission from Ms. [redacted] to speak to us on the account. Her attorney informed us that she would contact Ms. [redacted] and then fax us over the letter of representation and HIPAA release. We provided Ms. [redacted] attorney with our fax number, but we did not receive any information from Ms. [redacted] attorney. We continued to try to reach out to Ms. [redacted] attorney, but we were not able to speak to anyone on the account. On July 13, 2015 Ms. [redacted] called back and asked why the account was on her credit. At which time we informed her that having an attorney or being in litigation did not prevent an account from going on the credit and that the only way to prevent the account from going on the credit would be for her attorney to send a letter of protection. Ms. [redacted] stated she would contact her attorney and have them send us a letter of protection, letter of representation and a HIPAA release. Ms. [redacted] attorney did not contact us with the required information. We again tried to call her attorney and were not able to speak to anyone on the account. On December 22, 2015 we received a dispute from Ms. [redacted] stating that she had an attorney to handle a settlement and that we and the original creditor were aware of her having an attorney. Again we were aware of her attorney, but having an attorney doesn’t prevent an item from going on the credit. We are more than happy enough to work with Ms. [redacted] attorney on a settlement for the account. All we need is a letter of protection from her attorney and the account will be removed from Ms. [redacted] credit. We have continued to try to contact Ms. [redacted] attorney, but every time we call it goes straight to voicemail. We would be appreciative if Ms. [redacted] attorney could please contact us at [redacted]. Ms. [redacted] attorney can also fax us a settlement offer along with a letter of protection at [redacted]. This communication is from a debt collector.
Paramount Recovery Systems has seven accounts for Ms. [redacted] from our clients, [redacted], [redacted], and [redacted]. Ms. [redacted] has not communicated with anyone in our office. Per our client she has spoken to them concerning the...
accounts. Ms. [redacted] has disputed some of her accounts through the credit bureaus and Paramount Recovery Systems has provided the information requested to the credit bureaus. Per our client, [redacted], they spoke to Ms. [redacted] on September 30, 2016 at which time she was informed the insurance provided on the date of service denied. Ms. [redacted] gave our client, [redacted], updated insurance [redacted]. Our client refiled the claim to the correct insurance and [redacted] processed the claim on October 4, 2016. Ms. [redacted] now has a balance of 96.87 for deductible on that account. Per our client, [redacted], three claims were denied by [redacted] for Pre Existing Creditable Coverage. The other account [redacted] denied on November 30, 2008. On January 1, 2009 our client, [redacted], spoke to Ms. [redacted] and informed her that the claims had denied. Ms. [redacted] informed our client that she had [redacted] at the time of service. Ms. [redacted] was informed that [redacted] had denied previously and Ms. [redacted] stated she would call back once she located the insurance card to verify insurance group number and address. Ms. [redacted] did not call back and provide insurance information. On March 2, 2011 our client, [redacted], tried to file claim to [redacted] and the claim denied as patient cannot be identified. Our client, [redacted], mailed Ms. [redacted] a letter requesting insurance information. Ms. [redacted] did not respond to our client’s letter with updated insurance information. [redacted] also stated that on Ms. [redacted] October 6, 2012 date of service Ms. [redacted] did not provide insurance information. Paramount Recovery Systems has marked Ms. [redacted] accounts as disputed and mailed the validation documents provided to us by our clients’. If Ms. [redacted] has questions after she receives her documents she may contact [redacted] at [redacted] ext. [redacted]. This communication is from a debt collector.
Complaint: [redacted]
I am rejecting this response because:This still does not explain what this is regarding and that is not my address.
Regards,
[redacted]
Paramount Recovery Systems has not had any other communication from Mr. [redacted] other than his Revdex.com complaint. We have not received a police report from Mr. [redacted] or been told this is fraud. In Mr. [redacted]’s original complaint he claimed he did not have a written agreement with Paramount Recovery Systems. We are a third party collection agency and his agreement would be with our client. We have gone ahead and informed our client that Mr. [redacted] is claiming identity theft and returned the account to our client. We have also red flagged Mr. [redacted] in our office as possible identity theft.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory pending removal from all three credit agencies.
Regards,
[redacted]
Complaint: ***
I am rejecting this response because:
Regards, These accounts are separate and should be managed that wayYou cannot combine three accounts and offer a 20% discount on the total balance dueI want to pay the accounts off but,I can't pay 900$ to settle three accounts as oneThat is misuse of a debt
*** ***
Mrs. [redacted] does have three different accounts in our office
for our client Questcare ER. The three
accounts are linked together, but not combined.
No one is preventing Mr. [redacted] from making a payment on the individual
accounts. What has been denied is the
settlement amount that...
Mr. [redacted] has offered to pay on these accounts.
Our client has authorized us to give discounts, but certain
guidelines must be followed. We have put
policies and procedures in place to make sure that the guidelines are followed
by all of our representatives and to insure that all consumers are treated
equally. The discount that Mr. [redacted] wants to pay does not fit into the
guidelines given by our client.
We are only authorized to give a certain percentage off and
all accounts owed by the consumer to our client must be included in the
settlement. After our investigation it has been determined that all the
representatives have followed the guidelines and policy and procedures that
have been put into place.
Mr. [redacted] has been informed of the discount amount that we
can offer and Mr. [redacted] has refused the offer.
Again nobody has denied Mr. [redacted] from making a payment on the individual
accounts and we are more than willing to work with Mr. [redacted] on setting up a
payment plan that does fit his budget.
This communication is from a debt collector.
Collection agencies can’t arbitrarily delete an account from a consumer’s credit report because the account gets paid in full. We must report the account as paid in full to the credit bureaus. After receiving this complaint we did contact our client, [redacted]...
[redacted], and informed them that you were trying to buy a house and this account on your credit was causing you a hardship. Our client has given us the approval to do the deletion on the account because of your hardship. This communication is from a debt collector.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Paramount Recovery Systems received Ms. [redacted]’s account in our office on April 30, 2016 from our client, CP Medical, LLC Garland Emergency Associates LLC. Paramount Recovery Systems tried to contact Ms. [redacted] on May 04, 2016, June 27, 2016, July 25, 2016, August 01, 2016 and August 10,...
2016 and received no answers. The only time Ms. [redacted] called our office was on August 10, 2016 at 4:55 PM. Per the recording Ms. [redacted] hung up during our greeting and did not get transferred to a collector. Paramount Recovery Systems has placed Ms. [redacted]’s account in a cease and desist status. If Ms. [redacted] has any questions she can contact Brenda at 1-866-250-7007 ext. [redacted]. This communication is from a debt collector.
Complaint: [redacted]
I am rejecting this response because: None of these statements are true and according to the very first statement this is un true. Paramount has NEVER SENT ANY DOCUMENTATION TO ME VANISHING THESE AMOUNTS ARE mine except the first and still three is nothing from paramount. $425 is being reportedon my credit by paramount for a doctors Bill then. They did not file my insurance until 9/29 not October 4th. That's a lie. If they do not remove the 425 inaccurate Bill and provide proof of the 2 they are reporting from [redacted] then I will proceed with suing. If insurance was never collected from me isn't my fault if registration does not do their job. Again if I don't have proof of these services..these made up comments of speaking to me specially when I did not live in Texas in 2011 is quite puzzling.
Regards,
[redacted]
Paramount Recovery Systems has two accounts in our office for [redacted]. The accounts are from August 10, 2011 and December 25, 2012. Paramount Recovery Systems was not assigned the accounts in our office until February 6, 2017. Ms. [redacted] contacted our office...
twice on August 14, 2017. After receiving this complaint we pulled and listened to the calls. On this first call with Ms. [redacted] called and stated that we are falsely reporting these accounts because of the date. The Representative stated that is the date that we received the accounts in our office that the accounts were purchased by our client [redacted] and another collection agency had the account before it was placed in our office. Ms. [redacted] kept stating no and said she was recording the call and then disconnected the call. About 5 minutes later Ms. [redacted] called back in and requested the itemized bill. The representative went over the address and Ms. [redacted] stated no the address was incorrect and asked if we would email the itemized statements. Representative informed the consumer that we can’t email the itemized statement and Ms. [redacted]’s updated her address. The representative informed Ms. [redacted] that we would mail the itemize statements to her updated address in a plain white envelope and that we can’t put our name on the outside due to privacy laws. Ms. [redacted] asked for the date of service and the representative gave her the correct dates of service. Ms. [redacted] stated thank you and disconnected the call. At no time on either call was Ms. [redacted] denied the itemized statement nor told to contact [redacted] in Houston Texas. Also Ms. [redacted] was not told the dates of service were from 2017. When a collection agency credit reports they must provide the assign date and the date of service. The representative did put the account in the status to request the validation documents from our client and once we receive the documents we will send them to Ms. [redacted]. Once Ms. [redacted] receives her itemized statement she can contact [redacted] at ###-###-#### for any further questions. This communication is from a debt collector.
Complaint: [redacted]
I am rejecting this response because: I have sent over HIPPA letter and no response, this company has not sent over any information validating this debt. The credit bureaus are reporting this debt to be validate starting June 2017. This office did not just receive ths debt they are lying. It is against the law. HIPPA law is designed to provide privacy standards to protect my medical records and other health information provided to health plans, doctors, hospitals and other health care providers. My rights have been violated.
Regards,
[redacted]
As a third party collection agency Paramount Recovery Systems is not able to just arbitrarily remove and item from a consumers credit. We did contact our client, [redacted], and informed them of Mr. [redacted]’s hardship. Our client, [redacted], did authorize...
Paramount Recovery Systems to remove the account from Mr. [redacted]’s credit. The request was made today December 1, 2016 through [redacted]. Please see deletion letter attached.This communication is from a debt collector.
Paramount Recovery Systems has informed our client, [redacted], of your mishap with [redacted] concerning your account. We have closed the account in our office and have requested through E-Oscar to have our trade line removed from Mr. [redacted]’s credit report. ...
Please find attached deletion letter. This communication is from a debt collector.
Paramount Recovery Systems has informed our client [redacted] that your disputing your account. Paramount Recovery Systems has placed your account in a cease and desist status and will not contact you again regarding this account. This...
communication is from a debt collector.
Paramount Recovery Systems has not received the attached dispute letter as of today, August 22, 2017. The address on the letter is incorrect, The address for our [redacted]. Also note our company name is Paramount Recovery Systems not Paramount Recovery Services which is a different company. As stated in our last response we have already ordered the required validation documents to be sent to Ms. [redacted] and once this is received we will send the validation documents to her address. Paramount Recovery Systems also has a Business Agreement with our client therefore no HIPPA laws have been broken. This communication is from a debt collector.
Paramount Recovery Systems doesn’t collect on payday loans. We do have three accounts in our office for Ms. [redacted] from our client [redacted]. Paramount Recovery Systems received these accounts in our office on June 27, 2016. We have tried to contact Ms. [redacted]...
on the phone number provided in the complaint, but have only received no answers. Paramount Recovery Systems has not spoken or called any of Ms. [redacted]’s relatives or ex-spouses relatives concerning her accounts. Paramount Recovery Systems has placed Ms. [redacted]’s accounts in a cease and desist status. If Ms. [redacted] has any questions she can contact us at ###-###-####. This communication is from a debt collector.
On March 29, 2017 our local area had bad weather that knocked out the phone lines in our area. Paramount Recovery Systems phones were down off on until April 3, 2017 due to weather issues. The ticked number provided to us by our phone company is 5372. Our phone number ###-###-####...
is a good working phone number. We have marked Ms. [redacted]’s account as a disputed status in our office. Paramount Recovery Systems has informed our client, [redacted], of Ms. [redacted]’s dispute and are currently investigating Ms. [redacted]’s account. Once our investigation is complete we will send our finding’s to Ms. [redacted] at the address provided in this complaint. If Ms. [redacted] has any questions she can contact [redacted] at ###-###-####. This communication is from a debt collector.
Paramount Recovery Systems has two accounts in our office for Ms. [redacted] from our client [redacted]. We are a third party collection agency that collects directly for our clients. We have contacted our client [redacted] and informed them of Ms. [redacted]’s...
complaint. [redacted] has provided Paramount Recovery Systems with validation documents that we are mailing to Ms. [redacted]’s by certified mail. In the validation documents will be the contract Ms. [redacted] signed stating that if her account is not paid it will be sent to a third party collection agency. If Ms. [redacted] has any questions after receiving the validation documents she can contact [redacted] at ###-###-#### for further information. This communication is from a debt collector.
We understand Ms. [redacted] frustration, but unfortunately having a lawyer or being in litigation doesn’t prevent an account from going on the credit. The only way to prevent the account from going on the credit is for the attorney to give a letter of protection. We received Ms. [redacted]...
account in our office from our client, Questcare ER Plano, on April 3, 2015. On April 17, 2015 Ms. [redacted] contacted us to inform us that she had an attorney. We contacted Ms. [redacted] attorney the same day and we were told by her attorney that she would need permission from Ms. [redacted] to speak to us on the account. Her attorney informed us that she would contact Ms. [redacted] and then fax us over the letter of representation and HIPAA release. We provided Ms. [redacted] attorney with our fax number, but we did not receive any information from Ms. [redacted] attorney. We continued to try to reach out to Ms. [redacted] attorney, but we were not able to speak to anyone on the account. On July 13, 2015 Ms. [redacted] called back and asked why the account was on her credit. At which time we informed her that having an attorney or being in litigation did not prevent an account from going on the credit and that the only way to prevent the account from going on the credit would be for her attorney to send a letter of protection. Ms. [redacted] stated she would contact her attorney and have them send us a letter of protection, letter of representation and a HIPAA release. Ms. [redacted] attorney did not contact us with the required information. We again tried to call her attorney and were not able to speak to anyone on the account. On December 22, 2015 we received a dispute from Ms. [redacted] stating that she had an attorney to handle a settlement and that we and the original creditor were aware of her having an attorney. Again we were aware of her attorney, but having an attorney doesn’t prevent an item from going on the credit. We are more than happy enough to work with Ms. [redacted] attorney on a settlement for the account. All we need is a letter of protection from her attorney and the account will be removed from Ms. [redacted] credit. We have continued to try to contact Ms. [redacted] attorney, but every time we call it goes straight to voicemail. We would be appreciative if Ms. [redacted] attorney could please contact us at [redacted]. Ms. [redacted] attorney can also fax us a settlement offer along with a letter of protection at [redacted]. This communication is from a debt collector.
Paramount Recovery Systems has seven accounts for Ms. [redacted] from our clients, [redacted], [redacted], and [redacted]. Ms. [redacted] has not communicated with anyone in our office. Per our client she has spoken to them concerning the...
accounts. Ms. [redacted] has disputed some of her accounts through the credit bureaus and Paramount Recovery Systems has provided the information requested to the credit bureaus. Per our client, [redacted], they spoke to Ms. [redacted] on September 30, 2016 at which time she was informed the insurance provided on the date of service denied. Ms. [redacted] gave our client, [redacted], updated insurance [redacted]. Our client refiled the claim to the correct insurance and [redacted] processed the claim on October 4, 2016. Ms. [redacted] now has a balance of 96.87 for deductible on that account. Per our client, [redacted], three claims were denied by [redacted] for Pre Existing Creditable Coverage. The other account [redacted] denied on November 30, 2008. On January 1, 2009 our client, [redacted], spoke to Ms. [redacted] and informed her that the claims had denied. Ms. [redacted] informed our client that she had [redacted] at the time of service. Ms. [redacted] was informed that [redacted] had denied previously and Ms. [redacted] stated she would call back once she located the insurance card to verify insurance group number and address. Ms. [redacted] did not call back and provide insurance information. On March 2, 2011 our client, [redacted], tried to file claim to [redacted] and the claim denied as patient cannot be identified. Our client, [redacted], mailed Ms. [redacted] a letter requesting insurance information. Ms. [redacted] did not respond to our client’s letter with updated insurance information. [redacted] also stated that on Ms. [redacted] October 6, 2012 date of service Ms. [redacted] did not provide insurance information. Paramount Recovery Systems has marked Ms. [redacted] accounts as disputed and mailed the validation documents provided to us by our clients’. If Ms. [redacted] has questions after she receives her documents she may contact [redacted] at [redacted] ext. [redacted]. This communication is from a debt collector.
Complaint: [redacted]
I am rejecting this response because:This still does not explain what this is regarding and that is not my address.
Regards,
[redacted]
Paramount Recovery Systems has not had any other communication from Mr. [redacted] other than his Revdex.com complaint. We have not received a police report from Mr. [redacted] or been told this is fraud. In Mr. [redacted]’s original complaint he claimed he did not have a written agreement with Paramount Recovery Systems. We are a third party collection agency and his agreement would be with our client. We have gone ahead and informed our client that Mr. [redacted] is claiming identity theft and returned the account to our client. We have also red flagged Mr. [redacted] in our office as possible identity theft.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory pending removal from all three credit agencies.
Regards,
[redacted]