Paul Blanco's Good Car Company Fresno Inc.

Initial Business Response /* (1000, 9, 2015/05/27) */
We would first like to Thank you for your positive feedback in this matter. I have spoken with our General Manager and our Service Manager about this situation. They found that you did come back within in days of submitting this complaint. ...

We were told you test drove with one of our mechanics as well as our service manager to see if they could fix the problem you were hearing. We were advised that there was a rattling noise in the back that was fixed and that everything else looked fine. You are able to bring your vehicle back to us for any safety concerns, please just make an appointment. On 4-17-15, our service department did a full safety on the vehicle including, Oil Change, Smogged, Replaced Battery, Rotate Tires, Front and Back Brake Service, and Mount/Balance Tires.
If there are no other concerns, we would like to offer you a $50 gas card for your time and effort in this matter. We will send it to the address stated on this complaint. We thank you for your time and wish you all the best.