Payne & Sons Construction Corp.

Estimate was done with complete accuracy and friendly service. Workers came out right on time and did a GREAT job! Used the company through my daughter's recommendation (used them herself) and I would recommend them myself to anyone needing repair work done on their roof.

Payne and Sons is a very professsional and honest company to deal with. We have used them several times at different locations and have never been dissapointed. They stand behind their workmanship, are on time and finish on time.

Amazing! I wish I had a second roof so I could hire them again. The office staff was so patient with all my questions and the job supervisors were wonderful and so helpful. They really made the whole process less stressful. I got many progress reports and they really work side by side with me. The workers themselves were curteous and worked dilligently.

Payne and Sons actually came recommended from a manager of a local Building Supply store. After some recent storm damage to our roof, I asked the store mgr to recommend a contractor that could help with my repairs and they recommended Payne and Sons Construction. Although they were very busy due, they worked me into their schedule, provided a timely and thorough quote, and took care of repairs quickly and as promised. There was no rescheduling or deprioritizing repairs to our home for other jobs, etc. They did what they promised, when they promised it to be done, and did quality work. Would definitely recommend them to others considering them for jobs, whether those jobs are large or small.

Estimator showed up on time. After we contracted with them to have the work done, they came at time they quoted, their personnel were very congenial and they did a terrific job of cleaning up after the roofing project was completed. They also have a 10-year guarantee. We were very pleased.

2 years ago I had a leak in my flat roof townhouse. They came out, had a look, gave me an estimate. I agreed to the price and the roof coating was applied for a price of $4000. There was a 5 year warranty that came with the work. Next time it rained, the roof leaked in the same place as before so I called them up to repair it on warranty. They showed up and gave me a quote of close to $600 to clean the roof and make the repair (nice warranty)which I of course refused. I have kept the roof clean of debris (their recommendation) since and still the roof leaks. I just had an estimate done for the complete replacement of the roof and it is only $6000 but it will be done correctly and guaranteed to be leak free for 5 years. The owner of [redacted] (the roof contracting company I hired) suggested I punch them in the face the next time I see them as what they did was a complete waste of time and my money. A total ripoff. They should not be allowed to work on any flat roof with that kind of workmanship, embarrassing for them and my bank account unfortunately. Will never recommend for anything except their sales pitch...

Three and half years ago we moved into our house in NW Peoria Arizona. Prior to moving in we were told by our home inspector that there was an issue with a lower level patio roof. The flashing was incorrectly installed or wasn't present and it was allowing water damage to take place inside the external patio roof. We contacted AAA roofing (now Payne & Sons roofing) They came out, inspected, determined that the roof needed to be flashed and went to work. I am not a roofer but I did observe them remove almost all the tiles, do some metal work and a lot of silicone work, put the tiles back on and I was told that my roof was good. We have looked for the warranty but are unable to find it but the number that sticks in my mind is 5-10 year warranty. (cant be absolutely sure which it was) Now, only 3 1/2 years later I am out BBQing during the first really big rain from the end of last year 2013 and the beginning of this one 2014. I look up on the ceiling and I have HUGE bubbles under the paint filled with water...exactly what we had 3 1/2 years ago when we moved in that AAA roofing was supposed to have fixed. I contact them immediately, explain the situation and before I can even get the whole explanation out of my mouth I am told they (AAA roofing) was bought out by Payne & Sons roofing. The lady then asks me when the roof repair weas done. I tell her 3 1/2 years and she immediately sys, "Oh we are only honoring work that was done in the past two years. I'm sorry." SO, against my better judgement I setup an appointment for an esitmate. A gentleman comes to the house a few days later, climbs up and says, "Yep thats our work I recognize it." Tells me it was not done as well as it should have been, suggests gutters (no one suggested gutters 3 1/2 years ago) and then said the whole roof is not pitched correctly and that is the primary problem. (funny NO ONE said that 3 1/2 years ago.) He takes a bunch of pics and tells me he will email me an estimate. More than a week later I finally get the estimate (minus pictures which were promised). The roof replacement is 4250.00!!!!! To fix the roof (AGAIN for the same thing that was supposed to have been fixed 3 1/2 years ago) is 1350.00 plus tax!!!!!! That's almost 3 times what it cost 3 1/2 years ago...to fix the SAME thing!!!!! Seriously???? We recently had Scott roofing come out to our house to bid the job. The guy laughed at the repair that was initially done, told me we DIDNT need a new roof, that the repiars would be WAY less then 1350.00 and that THEY would gurantee the work for 15 years!!! We will NOT be using AAA roofing or Payne & Sons or whatever name they might swiitch to or hise under in the future nor will we recommend them to anyone we can get the word out to.

I spent months trying to set up and receive estimates from roofers to repair two leaks in my tile roof. The companies I contacted ignored me completely, or more baffling, came and spent time on my roof, and then ignored me completely.

Payne and Sons was prompt, courteous, and as good as their word. They arrived at the specified time, printed a copy of their bid immediately, explained the options they could offer me to take care of my problem, and behaved in a friendly and professional manner. The work was completed in similar professional and reliable manner. They came on time and finished when they said they would. I only wish this weren't unusual.

I was very pleased with the work performed by Payne and Sons. I had a flat part of the roof that had water damage due to poor drainage. [redacted] was helpful with options for roofing materials and very informative with the follow up questions we had about the scope of the job.
Since they are full service, they also sent a contractor to replace and paint the ceiling drywall. [redacted] was very professional and did an outstanding job. I appreciate the quick calls, professionalism and pride in workmanship of these guys. Highly recommend!