Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID[redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.]
Regards,
[redacted] ID[redacted]. After speaking to the [redacted] of Tuffy's my complaint was not resolved. I initially asked for towing cost because I had to get my car towed back home, after Tuffy's removed a part from my car without my consent. I was offered by the [redacted] of Tuffy's a discount on my exhaust system repair, my exhaust system no longer needs repair so I cannot use his offer. I still have not been offer the reimbursement cost for the tow.
Business Bureau:I have reviewed the offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I don't have a problem being charged $48.50, if I would have received what I paid for. First, does it cost $10 per qt of oil? Second, I checked the oil level when I got home and the gauge was in the add oil level. I had to add 2 qts of oil. Even though I paid for extra oil, I did not receive it in my vehicle. I would like to reiterate that I did not get what I paid for. I want a refund for the $48.50, which is the amount that I paid for the oil change.
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID[redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.]
Regards,
[redacted] ID[redacted]. After speaking to the [redacted] of Tuffy's my complaint was not resolved. I initially asked for towing cost because I had to get my car towed back home, after Tuffy's removed a part from my car without my consent. I was offered by the [redacted] of Tuffy's a discount on my exhaust system repair, my exhaust system no longer needs repair so I cannot use his offer. I still have not been offer the reimbursement cost for the tow.
Better...
Business Bureau:I have reviewed the offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I don't have a problem being charged $48.50, if I would have received what I paid for. First, does it cost $10 per qt of oil? Second, I checked the oil level when I got home and the gauge was in the add oil level. I had to add 2 qts of oil. Even though I paid for extra oil, I did not receive it in my vehicle. I would like to reiterate that I did not get what I paid for. I want a refund for the $48.50, which is the amount that I paid for the oil change.
We will contact the customer today and get this resolved......It is the first time I am seeing this....Sorry[redacted]