Peak Properties

Complaint: [redacted]
I am rejecting this response because:
Yes the business was here before I moved in, but I had no way of knowing that there would be a disruption from 3-6am for cleaning. In fact the first time it happened I called the police because I thought someone was drilling on the roof! And yes I resigned my lease because who can afford to move every year? I purchased furniture for this specifically for this unit, and just because I rent doesn't mean that I don't have rights too. There are city ordinances against noise violations for a reason. It is unbearable, and other businesses must have come to a resolution because there are many apartments above restaurants in Chicago.

In response to complaint [redacted] First, the consumer is being fully refunded. That process has begun and they have been informed of this.
Having said that, the $250 fee is non-refundable and it clearly states that on our website when the payment is entered. Unfortunately, there seems to...

be a misunderstanding here but again, we will be fully refunding the $500 to the consumer.Thank you.