Peoples Card Services

This is the WORST company ever! We have sent them a letter from my lawyer and are now in the process of sending the Government of Canada information - for a thorough examinationI have issued a complaint with the Revdex.com How can anyone put money on card, use up that money (at which point there should not be anything left on the card) BUT still be told that there is a balance on the card? This company owes me money and WILL NOT reimburse me This is NOT a company to do any kind of business with - AVOID THEM!!!!

I held a Titanium Plus Prepaid [redacted] issued by Peoples Trust, and the account was closed with no reason given back on Feb 7thI was told that I would receive a cheque within daysOnce the days passed, I called back and was told 6-weeksIt has now been weeks since the account was shut down and I am still without my moneyI have sent emails and left messages, with no luckThis is getting absolutely ridiculous and I just want my money back

[redacted] Prepaid did not honor or provide $on a prepaid Visa card purchased [redacted] The VISA card was purchased from [redacted] RE: Card Number [redacted] This card had a balance of $when purchasedThe second card I purchased simultaneously had the full balance of $and was used successfully I notified the company immediately [redacted] and then again of [redacted] and have spoken to two (2) call center employees on two occasions so far without resolution Therefore this is my formal complaint with regards to [redacted] Prepaid

I received $ [redacted] Card in [redacted] and registered the card, and did not use it until [redacted] as it has an expiry date of ***Upon presenting the card In the store, It was declined, and a telephone call to [redacted] customer service, I was told the card had already been used times in Niagara Falls and had a remaining balance of $***I denied using it and finally was told by CusServthat a customer statement of disputed transaction would have to be filled out times and faxedI went on-line, retrieved the forms, printed the forms, completed the forms, signed the forms, faxed the forms on [redacted] I called to confirm that the forms were received on [redacted] which I was told forms were receivedi was then told a replacement card would be sent out with the amount of the original cardI received a [redacted] card, went to the store to make my purchase and was denied the purchase because the card had only remaining on the cardI called [redacted] CustSer

When I signed up for my account I was able to provide my initial deposit via email money transferBoth the website and the agent I dealt with (in writing) let me know that I can continue to increase my account by sending funds this wayI called and spoke to someone today who [redacted] insisted I could only send funds by regular postal mail as a bank draftI have written documentation in two places that states otherwise but after minutes I had to get off of the call

The "perfect gift card [redacted] is utter garbage and a Huge waste of moneyI called customer service because I wanted to make a purchase online and it didn't go throughI called the hotline and the agent let me know that they place a $hold on whatever your purchase isso if you have a $purchase and a $dollar prepaid cardyour transaction is declinedBecause they have a $purchase maximum on all purchasesThat's outrageous

I received this $ [redacted] prepaid card by mail [redacted] as a gift from a person I met [redacted] about years ago Since it was written in large print, "Valid Thru 12/18", I put it away until a convenient time to use it When the time came to use it, I first went online and registered to access the balance on [redacted] (At the time I also thought that this activated the card for me to use it.) Since the full $was available, I decided to use the card soon But when I tried to use it for a service that required payment in [redacted] funds (exactly the $amount), it was not accepted by the machine The clerk said it was because of, " 'insufficient funds', maybe there was a hidden service charge plus the $amount needed to complete the transaction." I searched online for contact information to ask about this card, When I phoned, I would get the automated voice menu, and not find a way to ask specific questions to get ans

My daughter and I went into the [redacted] convenience store [redacted] early January of to reload a Prepaid [redacted] Card with $The cashier put it through and we received a receipt saying it had been completedWhen we attempted to load the balance online, it said there were no funds availableWe called the number on the back of the card and they told us to go back [redacted] We went back [redacted] twice and they told us there was nothing they could do as the transaction went through and the money has gone to the trust companyWhen we phoned the trust company again, they told us we had to talk [redacted] At [redacted] even the manager tried phoning the number on the back of the card and was told we had to go online and request a refundWhen we try to do this it does not workWe tried phoning the [redacted] head office [redacted] and the one in Texas and they tell us there is nothing they can do because the trust company has the moneyWe have asked a lawyer to contact the comp

We received a [redacted] Prepaid [redacted] card as a gift from a friend When I tried to use it before the expiry date (in [redacted] ) for an amount well under the value of the card, which had yet to be used, the card was declined (and it was VERY embarrassing!) We called the customer service, [redacted] They asked us for all kinds of information that we did not know (such as where and when it was bought - it was a gift!) A friend helped us email your [redacted] around [redacted] or [redacted] , but did not receive any reply Of course, the card has since expired and can't be used [redacted] I have only come forward now as I was urged to by the friend that gave it to us The card number is [redacted] Expiry date ***

I closed my secured card account over months agoI called several times requesting my refund/security deposit backEvery time I had the same lengthy scripted responseAnd kept getting bounced from one rep to another, and from one dept to another just to push me to give up on tryingEvery time I call, I have to explain everything againI was given numerous promises that someone will "investigate" and get back to me in few daysIt has been several months and the struggles is real and dreadful Product_Or_Service: Secured [redacted] Account_Number: [redacted]

I opened an account with People's Trust via MoneyMart to use a [redacted] cardWithin a week of getting the card and after making one withdrawal of funds I'd loaded onto it, the card was cancelled and no communication was made to meI had to call in to find out that my account was cancelled due to breaching terms & conditions, but they would not share with me what specifically I had done wrong I have several hundred dollars that was loaded onto this account that I have no access to and have been told it will be at least weeks until I receive my funds, which is utterly unacceptableI also spent funds opening this card and upgrading to a premium account, for which I no longer have accessI have had no response from their customer complaints department after submitting a request a week ago

I purchased two prepaid Debit cards in Canada from The Perfect Gift (ie People's Trust and [redacted] in San Jose, CA). Both cards were defective from the factory - missing numbers, unusable. I reported this to the [redacted] where I purchased the cards and urged them to investigate - they found their entire shelves were filled with factory defect gift cards. On contact both Peoples Trust and [redacted] I was advised that I could not obtain refund but would have to go through their lost card replacement process, requiring me to wait up to 10 business days for a replacement card - this is unacceptable as they sold me (and I expect many others) a defective card that had my money loaded on it and now I have to wait 10 days to get a replacement card. Additionally, I am being required to provide my Date of Birth and Name so they can register the replacement card to me before shipping. As they are registering the replacement cards in my name, I am no longer ab

My PayPower Pre-Payed card has been locked for more than a monthI've contacted the customer service multiple timesEvery time they say that "someone is going to call within days"Guess what, no one cares to callI left literally requests through customer serviceThen another request through Peoples group Head OfficeAnd while I'm waiting they keep charging me monthly fees, even though the card is locked as they saySeems like the company really stills money from their clients this way [redacted]

I received this $*** prepaid card by mail *** as a gift from a person I met *** about years ago Since it was written in large print, "Valid Thru 12/18", I put it away until a convenient time to use it When the time came to use it, I first went online and registered to access the balance on *** (At the time I also thought that this activated the card for me to use it.) Since the full $was available, I decided to use the card soon But when I tried to use it for a service that required payment in*** funds (exactly the $amount), it was not accepted by the machine The clerk said it was because of, " 'insufficient funds', maybe there was a hidden service charge plus the $amount needed to complete the transaction."
I searched online for contact information to ask about this card, When I phoned, I would get the automated voice menu, and not find a way to ask specific questions to get ans

I held a Titanium Plus Prepaid *** issued by Peoples Trust, and the account was closed with no reason given back on Feb 7thI was told that I would receive a cheque within daysOnce the days passed, I called back and was told 6-weeksIt has now been weeks since the account was shut down and I am still without my moneyI have sent emails and left messages, with no luckThis is getting absolutely ridiculous and I just want my money back

My Titanium card was cancelled without warning nor explanation

My PayPower Pre-Payed card has been locked for more than a monthI've contacted the customer service multiple timesEvery time they say that "someone is going to call within days"Guess what, no one cares to callI left literally requests through customer serviceThen another request through Peoples group Head OfficeAnd while I'm waiting they keep charging me monthly fees, even though the card is locked as they saySeems like the company really stills money from their clients this way*** *** *** *** ***

the fact they can see all activity on the card and they won't help at all and the cards are activated when purchased and I am told its not, they should be able to help when they can see transactions related to the cardI will take legal action if you can't help

I bought a prepaid Vanilla cardWhen I tried to use it twice it never workedCalled the company and realized that it was missing the CVV number on backI faxed a picture of the card to them and told that I would get a replacement card 7-daysI waited more then days and called backI was told that I was to verify my address and that's why I never got the cardI was never told thisI got pretty mad at this time.*** I waited again 7-days for my replacement cardAgain no cardI called once again and was told that it's still under reviewI tried times to talk to a supervisor and never talked to one ***I called back and again tried to talk to a supervisor because I think it's wrong that I have to wait another 7-days for my replacement card

When I signed up for my account I was able to provide my initial deposit via email money transferBoth the website and the agent I dealt with (in writing) let me know that I can continue to increase my account by sending funds this wayI called and spoke to someone today who *** insisted I could only send funds by regular postal mail as a bank draftI have written documentation in two places that states otherwise but after minutes I had to get off of the call