[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me. Regards, [redacted]
Dear ***, THank you for reaching out regarding your order We do show that the orders have shipped and were delivered by 8/ If you have any further questions please reach out to our customer service team at ###-###-#### and ask for LaTonya Sincerely, Jessica
Dear Customer, Our apologies for any confusion with your recent purchases Our records indicate that on order [redacted] you purchased item [redacted] / qty This is a dose item and with a quantity of you were shipped doses for $ Your second order [redacted] you purchased item [redacted] / qty This is a dose item and with a quantity of 1, you were shipped doses for $ As a courtesy we will credit back to you the difference between the two items or $ The picture of the product does not represent the item quantity being shipped That would be determined by the item quantity by price which is listed when you select an item for purchase Our supervisor has indeed contacted our marketing /sales department with the request to update the picture with one that does not show the dosage in the future For your reference, as for costing - based on other companies our pricing is within the current market value: 1-Meds dosage = $ dosage = $ [redacted] dosage = $ dosage = $ PetMeds dosage = $ dosage = Again, our apologies for any confusion and thank you for shopping with us at Pet Sincerely, Tina H [redacted] Pet
We are sorry to hear about [redacted] ’s experience with our website We have refunded the duplicate orders totaling and have placed a note on the account for a 25% discount on a future order
Dear ***, Thank you for reaching out I am sorry that we fell short of your, and our expectations I have asked our customer service team to ensure that they have processed a full refund for you Thank you for letting us know Jessica
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] A full refund was credited to my bank account yesterdayThe missing product was received days after I verbally informed Stephanie that I had filed a complaint with the Revdex.comThis is acceptable, but I will no longer order from the company or recommend it to other people Regards, [redacted]
Our records indicate that order [redacted] for $was refunded under transaction [redacted] to the consumer on 2/7/ In addition, order [redacted] for $was refunded under transaction [redacted] on 2/12/to the consumer Order [redacted] was requested to be cancelled by the consumer on 2/and information regarding the timing of the refund was relayed to the consumer at that time, that the refund takes within - business days to complete Consumer should check with the banking institution as to crediting the funds back into her account
Hi ***, Thanks for your reply Unfortunately, I am unable to release the information asked for Your bank can work with our fraud department if further information is required Thank you
Dear Customer Our records are in agreement as to our coupon policy however we do now show receiving the coupon to redeem Until we receive that and the original invoice, we cannot issue any refund Sincerely, [redacted] Customer Care Department Pet
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me. Regards, [redacted]
Dear ***, THank you for reaching out regarding your order We do show that the orders have shipped and were delivered by 8/ If you have any further questions please reach out to our customer service team at ###-###-#### and ask for LaTonya Sincerely, Jessica
Dear Customer, Our apologies for any confusion with your recent purchases Our records indicate that on order [redacted] you purchased item [redacted] / qty This is a dose item and with a quantity of you were shipped doses for $ Your second order [redacted] you purchased item [redacted] / qty This is a dose item and with a quantity of 1, you were shipped doses for $ As a courtesy we will credit back to you the difference between the two items or $ The picture of the product does not represent the item quantity being shipped That would be determined by the item quantity by price which is listed when you select an item for purchase Our supervisor has indeed contacted our marketing /sales department with the request to update the picture with one that does not show the dosage in the future For your reference, as for costing - based on other companies our pricing is within the current market value: 1-Meds dosage = $ dosage = $ [redacted] dosage = $ dosage = $ PetMeds dosage = $ dosage = Again, our apologies for any confusion and thank you for shopping with us at Pet Sincerely, Tina H [redacted] Pet
We are sorry to hear about [redacted] ’s experience with our website We have refunded the duplicate orders totaling and have placed a note on the account for a 25% discount on a future order
Dear ***, Thank you for reaching out I am sorry that we fell short of your, and our expectations I have asked our customer service team to ensure that they have processed a full refund for you Thank you for letting us know Jessica
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] A full refund was credited to my bank account yesterdayThe missing product was received days after I verbally informed Stephanie that I had filed a complaint with the Revdex.comThis is acceptable, but I will no longer order from the company or recommend it to other people Regards, [redacted]
Our records indicate that order [redacted] for $was refunded under transaction [redacted] to the consumer on 2/7/ In addition, order [redacted] for $was refunded under transaction [redacted] on 2/12/to the consumer Order [redacted] was requested to be cancelled by the consumer on 2/and information regarding the timing of the refund was relayed to the consumer at that time, that the refund takes within - business days to complete Consumer should check with the banking institution as to crediting the funds back into her account
Hi ***, Thanks for your reply Unfortunately, I am unable to release the information asked for Your bank can work with our fraud department if further information is required Thank you
Dear Customer Our records are in agreement as to our coupon policy however we do now show receiving the coupon to redeem Until we receive that and the original invoice, we cannot issue any refund Sincerely, [redacted] Customer Care Department Pet