Petkus Brothers

Review: On Feb 2011 Petkus Brothers put in a 18x23x18 patio room at my residence at the cost of $18,317.80 There has been a leak on one of the existing walls every time it rains. We have been calling about that leak every time it rains and all they do is come over and put some caulking. I installed a indoor/outdoor rug by Carpeteria Rugs at the cost of $1488 which we feel is now ruined form the leakage. The last repair person (Mr. [redacted] came in on the last storm we had (March 2013) said that we needed a new wall installed to replace the old wall that was leaking. In April I got a phone call from Mr. [redacted]. He said the repair was going to take more than a few hours and that he was going to come and see the area. We set a specific day, April 13. We waited all day and he never showed up. I have called many, many, many times and talked to [redacted] She keeps telling me she gives the messages to Mr. [redacted], I don't know what else to do but hire an attorney. We have waited long enough!!Desired Settlement: We would like to have that wall replaced and the replacement of a new rug...

Business

Response:

Business' Initial Response

We acknowledge we have had issues with this project. We have serviced it several times in response to customer request for service. We have contacted Mr. [redacted], met at his house and have made arrangements to correct situation. This will be completed in the next 30 days.

Consumer's Final Response

Petkus Bros. had indicated they knew what was wrong. They were going to come over to look at it. I am still waiting. We had an appt. since April 13th, 2013 and no one has ever come to this premises.