Petrie Auto Sales, Inc.

Brakes were working and insurance paid as a normal claim.

Customer was offered to purchase a warranty at time of sale.  Unfortunately in this case the customer refused the warranty and later had problems with the vehicle.  Had they of purchased the warranty this would be a non-issue.This was a used vehicle with high mileage that the customer...

chose to purchase without a warranty.  The customer then discontinued making their payments which meant Petrie Auto Sales could no longer help them.

Complaint: [redacted]
I am rejecting this response because: This is not the case. We called and the response to my mother was "why would we help you if you have reported us? Why would we want to help you or your son!" I also quote " the only way your breaks would have gone out is if someone wanted to KILL your son and cut the break line!" Completely understand acceptable. I have put a hold with my insurance at [redacted]. I worked 14 hours so my mother called on my behalf and this man who is 57 years old yea he gave his age to my mom was rude, my family heard how he spoke and all I wanted was my money back or to get into a dependable car!!! I asked for nothing more. 
Regards,
[redacted]

I don't want a refund