Revdex.com:I have reviewed the response made by the business in reference to complaint ID***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.[Provide details of why you are not satisfied with this resolution.]Regards,*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me.
Regards,
*** ***
Washington National Insurance CompanyPO Box 1916Carmel, IN 46082 February 7, 2017 *** ***Revdex.com Serving Central IndianaNDelaware Street #2020Indianapolis, IN 46204 RE: Washington National Insurance Company Consumer: *** ** *** Case ID: *** Dear Ms***: This letter is in response to your correspondence dated February 3, 2017, and received in our office on February 6, 2017, concerning the above-referenced case number. Thank you for allowing us the opportunity to address this matter. We have responded directly to Ms*** regarding this matter. We would like to note that we have previously responded to Ms***’s attorney and twice to the California Department of Insurance, to the Revdex.com and directly to Ms*** regarding this matter. Our position remains unchanged; the policy has been paid in accordance to the policy contract. We want to assure you of our continued commitment to provide the best possible customer service. If you have any questions, or if we may be of further assistance, our office can be reached by calling (800) 525-7662. Sincerely, Angela LB***Consumer Relations
Washington National Insurance Company PO Box 1916 Carmel IN 46082- April 4, *** *** Revdex.com of Central Indiana NDelaware Street #Indianapolis, IN 46204- Via: Revdex.com Portal RE: Washington National Insurance Company Consumer: *** ** *** Case ID Number: *** Dear Ms***: This letter is in response to your correspondence dated March 28, 2017, regarding the above-referenced consumer. Thank you for the opportunity to research this matter Our response has been mailed to the consumer. We want to assure you of our continued commitment to provide the best possible service. If we may be of further service, please contact our customer service department at (800) 525- Sincerely, Nina B*** Consumer Relations
Washington National Insurance Company PO Box 1916 Carmel IN 46082- March 16, *** *** Revdex.com of Central Indiana NDelaware Street #Indianapolis, IN 46204- Via Portal RE: Washington National Insurance Company Consumer: *** ** *** Case ID Number: *** Dear Ms***: This letter is in response to your correspondence date March 9, 2017, regarding the above-referenced consumer. Thank you for the opportunity to research this matter A detailed letter has been mailed to the policyholder. We want to assure you of our continued commitment to provide the best possible service. If we may be of further service, please contact our customer service department at (800) 525- Sincerely, Nina B*** Consumer Relations
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I received a letter today that was dated FEB from Washington National Insurance Company. This letter stated that I need to submit a payment of $within days of the date of the letter. I have attached a letter from the company dated May that says the policy is optional payment as long as the accumulation account had money in it--they pay from the accumulation account. As of August of there was greater than $in the account--per a letter I have from the company. The annual insurance fee is less than $200.
Regards,
*** ***
RE: Washington National Insurance Company Consumer: *** ** *** CaseID: ***Dear Ms***: This letter is in response to your c***pondence dated January 26, 2017, and received in our office on January 27, 2017, concerning the above-referenced case numberThank you for
allowing us the oppo1iunity to address this matterWe have responded directly to Ms*** regarding this matterWe would like to note that we have previously responded to Ms***' s attorney and twice to the California Department of Insurance, to the Revdex.com and directly to Ms*** regarding this matterThe policy has been paid in accordance to the policy contractWe want to assure you of our continued commitment to provide the best possible customer serviceIfyou have itny questions, or if we may be of further assistance, our office can be reached by calling (800) 525-Sincerely, Angela LB*** Consumet Relation
Washington National Insurance Company
PO Box 1916 Carmel IN 46082-1916 February 27, 2017 *** ***Revdex.com of Central IndianaNDelaware Street #2020Indianapolis, IN 46204-2599 Via Revdex.com Portal RE: Washington National Insurance Company Consumer: *** ** *** Case ID Number: *** Dear Ms***: This letter is in response to your correspondence dated and received in our office on February 22, 2017, regarding the above-referenced consumer. Thank you for the opportunity to research this matter. We wish to inform you that on February 23, 2017, a letter was mailed to the consumer We want to assure you of our continued commitment to provide the best possible service. If we may be of further service, please contact our customer service department at (800) 525- Sincerely, Nina B***Consumer Relations
This letter is in response to your correspondence dated and received March 31, 2016, concerning the above-referenced ID numberThank you for allowing us the opportunity to address this matterWe have responded direct to Mr*** ***, both by telephone and in writingWe want to assure you of
our continued commitment to provide the best possible customer serviceIf you have any questions, or if we may be of further assistance, our office can be reached by calling (800) 541-Sincerely,Angela ** ***Consumer Relations
Tell us why here...Washington National Insurance Company
PO Box 1916 Carmel IN 46082-1916 September 16, 2015 Revdex.com of Central IndianaNDelaware St #2020Indianapolis IN 46204 RE: Washington National Insurance Company Complainant: *** *** *** Case Number: *** Dear Revdex.com of Central Indiana: This letter is in response to your correspondence dated September 14, and received in our office September 14, 2015. Thank you for allowing us the opportunity to address this matter. In your correspondence you requested information regarding the above referenced complainant. In compliance with state and federal privacy laws, we are required to restrict access to information in our files and may not disclose such information to other persons, except as authorized in writing or otherwise permitted by law. Therefore, we require an authorization to release this information to you. We have communicated directly with Mrs*** on several occasions and wish to confirm that this matter has since been resolved We want to assure you our continued commitment to provide the best possible customer service. If you have any questions, or if we may provide any further assistance, you may contact our customer service department at 800-541-2254. Sincerely, Tanya D***Consumer Relations
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me.
Regards,
*** ***
This letter is in response to your correspondence received November 9, 2015, regarding the above-referenced case numberThank you for allowing us the opportunity to address this matter.We have responded directly to the policy owner regarding this matter.We want to assure you of our continued
commitment to provide the best possible customer serviceIf you have any questions, or if we may be of further assistance, our office can be reached by calling (800) 621-3724.Sincerely, Angela B***Consumer Relations
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me.
Regards,
*** ***
Washington National Insurance Company
PO Box 1916 Carmel IN 46082-1916December 17, 2015Revdex.com of Central Indiana NDelaware St2020Indianapolis, IN 46204-2599RE: Washington National Insurance Company Complainant: *** *** Case Number: ***Dear Revdex.com of Central Indiana:This letter is in response to your correspondence dated and received in our office December 14, 2015. Thank you for allowing us the opportunity to address this matter.In your correspondence you requested information regarding the above referenced complainant. In compliance with state and federal privacy laws, we are required to restrict access to information in our files and may not disclose such information to other persons, except as authorized in writing or otherwise permitted by law. Therefore, we require an authorization to release this information to you. We have communicated directly with Mr*** addressing his concernsWe want to assure you our continued commitment to provide the best possible customer service. If you have any questions, or if we may provide any further assistance, you may contact out customer service department at 800-541-2254.Sincerely,Tanya D***Consumer Relations
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me.
Regards,
*** * *** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to meMichael is currently working with me to resolve these issuesI feel confident they will be resolved soon and appropriatelyI will contact the Revdex.com if there are any further issues
Regards,
*** ***
This is in response to your letter dated September 27, 2016, regarding the above mentioned case number This matter has been forwarded to our attention for review and response on behalf of Washington National Insurance Company This letter will serve to inform you that keeping policy
owner information secure and private is one of our top priorities In compliance with state and federal privacy laws, we are required to restrict access to the above policy information to the policy owner We are allowed to disclose information only as authorized in writing by the policy owner or as otherwise permitted by law Because we have not received written authorization from the policy owner, we are sorry but we cannot provide you any information on said policyThus your request for assistance will be addressed directly to the policy owner If a written request is received from the policy owner authorizing our company to release information concerning this policy to you, then the information requested will be provided to you If you have any questions, please call the Client Service Center at the number above, Monday through Friday from 8:00AM to 5:PM Central Time Sincerely, Client Services
RE: Complainant: *** ** *** Complaint Number: *** To Whom It May Concern: This letter is in response to your correspondence dated July 8, and July 20, Thank you for allowing us the opportunity to research this matter Our records reflect that
we have responded to Ms*** concerns numerous timesWe wish to inform you that our position remains the sameThe policy mentioned in the complaint has been has been administered in accordance with its policy provisions; therefore, we must respectfully deny her request In compliance with state and federal privacy laws, we are required to restrict access to information in our files and may not disclose such information to other individuals, except as authorized in writing or otherwise permitted by lawOm records do not reflect that we have an authorization for you on file, and as such, we have responded directly to the policyowner We want to assure you of our continued commitment to provide the best possible serviceIf we may be of further service, please contact our customer service department at (800) 525-7662, extension Sincerely, Nina B*** Consumer Relations
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.Another typical response from Washington National Insurance Company delay-deflect-denial except this time they left Revdex.com out of the conversation, please see their private letter to use (attached) and mother's maresponse thereonIn the letter from March they threaten their client with default, either comply on their terms or risk default with the state of Indiana for and unclaimed funds distribution.It is clear to us that Washington National Insurance Company will not comply with contractual terms until challenged in court or given judicial direction, their game is delay and deny their 89yo client until she either passes away or the term of this dialog exceeds the statute of limitationsWe have provided Revdex.com documents and correspondence for historical background in this matter, and a contract legal analysis by independent council to justify our position. What role does Revdex.com play in either mediating this dialog or calling a judgement to effect a resolution in our case with Washington National Insurance Company?Kind Regards,*** *** ***
Regards,
*** *** Dear Ms***,Another typical response from Washington National Insurance Company, delay-deflect-denial but this time they left Revdex.com out of the conversation, please see their private letter to us (attached) and mother's maresponse thereonIn the letter from March the threaten their client with default, either comply on their terms or risk default with the state of Indiana for an unclaimed distribution. It is clear to us that Washington National Insurance Company will not comply with contractual terms until challenged in court or given judicial direction, their game is delay and deny their 89yo client until she either passes away or the term of this dialog exceeds the statute of limitationsWe have provided Revdex.com documents and correspondense for historical background and a contract legal analysis by a separate independent council to justify our position. What role does the Revdex.com play in either mediating this dialoge or calling a judgement to effect a resolution in our case with Washington National Insurance Company?Kind Regards,Les and Anna
This letter is in response to your correspondence received in our office on October 21, 2015, regarding the above-referenced consumerThank you for the opportunity to research this matter. In compliance with state and federal privacy laws, we are requires to restrict access to information in
our files and may not disclose such persons, except as authorized in writing or otherwise permitted by lawWe will provide a detailed response to the consumer *** ***. We want to assure you of our continued commitment to provide the best possible serviceIf we may be of further service, please contact our customer service department at (800) 525-7662, extension ***.Sincerely,Nina B*** Consumer Relations
Revdex.com:I have reviewed the response made by the business in reference to complaint ID***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.[Provide details of why you are not satisfied with this resolution.]Regards,*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me.
Regards,
*** ***
Washington National Insurance CompanyPO Box 1916Carmel, IN 46082 February 7, 2017 *** ***Revdex.com Serving Central IndianaNDelaware Street #2020Indianapolis, IN 46204 RE: Washington National Insurance Company Consumer: *** ** *** Case ID: *** Dear Ms***: This letter is in response to your correspondence dated February 3, 2017, and received in our office on February 6, 2017, concerning the above-referenced case number. Thank you for allowing us the opportunity to address this matter. We have responded directly to Ms*** regarding this matter. We would like to note that we have previously responded to Ms***’s attorney and twice to the California Department of Insurance, to the Revdex.com and directly to Ms*** regarding this matter. Our position remains unchanged; the policy has been paid in accordance to the policy contract. We want to assure you of our continued commitment to provide the best possible customer service. If you have any questions, or if we may be of further assistance, our office can be reached by calling (800) 525-7662. Sincerely, Angela LB***Consumer Relations
Washington National Insurance Company PO Box 1916 Carmel IN 46082- April 4, *** *** Revdex.com of Central Indiana NDelaware Street #Indianapolis, IN 46204- Via: Revdex.com Portal RE: Washington National Insurance Company Consumer: *** ** *** Case ID Number: *** Dear Ms***: This letter is in response to your correspondence dated March 28, 2017, regarding the above-referenced consumer. Thank you for the opportunity to research this matter Our response has been mailed to the consumer. We want to assure you of our continued commitment to provide the best possible service. If we may be of further service, please contact our customer service department at (800) 525- Sincerely, Nina B*** Consumer Relations
Washington National Insurance Company PO Box 1916 Carmel IN 46082- March 16, *** *** Revdex.com of Central Indiana NDelaware Street #Indianapolis, IN 46204- Via Portal RE: Washington National Insurance Company Consumer: *** ** *** Case ID Number: *** Dear Ms***: This letter is in response to your correspondence date March 9, 2017, regarding the above-referenced consumer. Thank you for the opportunity to research this matter A detailed letter has been mailed to the policyholder. We want to assure you of our continued commitment to provide the best possible service. If we may be of further service, please contact our customer service department at (800) 525- Sincerely, Nina B*** Consumer Relations
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I received a letter today that was dated FEB from Washington National Insurance Company. This letter stated that I need to submit a payment of $within days of the date of the letter. I have attached a letter from the company dated May that says the policy is optional payment as long as the accumulation account had money in it--they pay from the accumulation account. As of August of there was greater than $in the account--per a letter I have from the company. The annual insurance fee is less than $200.
Regards,
*** ***
RE: Washington National Insurance Company Consumer: *** ** *** CaseID: ***Dear Ms***: This letter is in response to your c***pondence dated January 26, 2017, and received in our office on January 27, 2017, concerning the above-referenced case numberThank you for
allowing us the oppo1iunity to address this matterWe have responded directly to Ms*** regarding this matterWe would like to note that we have previously responded to Ms***' s attorney and twice to the California Department of Insurance, to the Revdex.com and directly to Ms*** regarding this matterThe policy has been paid in accordance to the policy contractWe want to assure you of our continued commitment to provide the best possible customer serviceIfyou have itny questions, or if we may be of further assistance, our office can be reached by calling (800) 525-Sincerely, Angela LB*** Consumet Relation
Washington National Insurance Company
PO Box 1916 Carmel IN 46082-1916 February 27, 2017 *** ***Revdex.com of Central IndianaNDelaware Street #2020Indianapolis, IN 46204-2599 Via Revdex.com Portal RE: Washington National Insurance Company Consumer: *** ** *** Case ID Number: *** Dear Ms***: This letter is in response to your correspondence dated and received in our office on February 22, 2017, regarding the above-referenced consumer. Thank you for the opportunity to research this matter. We wish to inform you that on February 23, 2017, a letter was mailed to the consumer We want to assure you of our continued commitment to provide the best possible service. If we may be of further service, please contact our customer service department at (800) 525- Sincerely, Nina B***Consumer Relations
This letter is in response to your correspondence dated and received March 31, 2016, concerning the above-referenced ID numberThank you for allowing us the opportunity to address this matterWe have responded direct to Mr*** ***, both by telephone and in writingWe want to assure you of
our continued commitment to provide the best possible customer serviceIf you have any questions, or if we may be of further assistance, our office can be reached by calling (800) 541-Sincerely,Angela ** ***Consumer Relations
Tell us why here...Washington National Insurance Company
PO Box 1916 Carmel IN 46082-1916 September 16, 2015 Revdex.com of Central IndianaNDelaware St #2020Indianapolis IN 46204 RE: Washington National Insurance Company Complainant: *** *** *** Case Number: *** Dear Revdex.com of Central Indiana: This letter is in response to your correspondence dated September 14, and received in our office September 14, 2015. Thank you for allowing us the opportunity to address this matter. In your correspondence you requested information regarding the above referenced complainant. In compliance with state and federal privacy laws, we are required to restrict access to information in our files and may not disclose such information to other persons, except as authorized in writing or otherwise permitted by law. Therefore, we require an authorization to release this information to you. We have communicated directly with Mrs*** on several occasions and wish to confirm that this matter has since been resolved We want to assure you our continued commitment to provide the best possible customer service. If you have any questions, or if we may provide any further assistance, you may contact our customer service department at 800-541-2254. Sincerely, Tanya D***Consumer Relations
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me.
Regards,
*** ***
This letter is in response to your correspondence received November 9, 2015, regarding the above-referenced case numberThank you for allowing us the opportunity to address this matter.We have responded directly to the policy owner regarding this matter.We want to assure you of our continued
commitment to provide the best possible customer serviceIf you have any questions, or if we may be of further assistance, our office can be reached by calling (800) 621-3724.Sincerely, Angela B***Consumer Relations
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me.
Regards,
*** ***
Washington National Insurance Company
PO Box 1916 Carmel IN 46082-1916December 17, 2015Revdex.com of Central Indiana NDelaware St2020Indianapolis, IN 46204-2599RE: Washington National Insurance Company Complainant: *** *** Case Number: ***Dear Revdex.com of Central Indiana:This letter is in response to your correspondence dated and received in our office December 14, 2015. Thank you for allowing us the opportunity to address this matter.In your correspondence you requested information regarding the above referenced complainant. In compliance with state and federal privacy laws, we are required to restrict access to information in our files and may not disclose such information to other persons, except as authorized in writing or otherwise permitted by law. Therefore, we require an authorization to release this information to you. We have communicated directly with Mr*** addressing his concernsWe want to assure you our continued commitment to provide the best possible customer service. If you have any questions, or if we may provide any further assistance, you may contact out customer service department at 800-541-2254.Sincerely,Tanya D***Consumer Relations
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me.
Regards,
*** * *** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to meMichael is currently working with me to resolve these issuesI feel confident they will be resolved soon and appropriatelyI will contact the Revdex.com if there are any further issues
Regards,
*** ***
This is in response to your letter dated September 27, 2016, regarding the above mentioned case number This matter has been forwarded to our attention for review and response on behalf of Washington National Insurance Company This letter will serve to inform you that keeping policy
owner information secure and private is one of our top priorities In compliance with state and federal privacy laws, we are required to restrict access to the above policy information to the policy owner We are allowed to disclose information only as authorized in writing by the policy owner or as otherwise permitted by law Because we have not received written authorization from the policy owner, we are sorry but we cannot provide you any information on said policyThus your request for assistance will be addressed directly to the policy owner If a written request is received from the policy owner authorizing our company to release information concerning this policy to you, then the information requested will be provided to you If you have any questions, please call the Client Service Center at the number above, Monday through Friday from 8:00AM to 5:PM Central Time Sincerely, Client Services
RE: Complainant: *** ** *** Complaint Number: *** To Whom It May Concern: This letter is in response to your correspondence dated July 8, and July 20, Thank you for allowing us the opportunity to research this matter Our records reflect that
we have responded to Ms*** concerns numerous timesWe wish to inform you that our position remains the sameThe policy mentioned in the complaint has been has been administered in accordance with its policy provisions; therefore, we must respectfully deny her request In compliance with state and federal privacy laws, we are required to restrict access to information in our files and may not disclose such information to other individuals, except as authorized in writing or otherwise permitted by lawOm records do not reflect that we have an authorization for you on file, and as such, we have responded directly to the policyowner We want to assure you of our continued commitment to provide the best possible serviceIf we may be of further service, please contact our customer service department at (800) 525-7662, extension Sincerely, Nina B*** Consumer Relations
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.Another typical response from Washington National Insurance Company delay-deflect-denial except this time they left Revdex.com out of the conversation, please see their private letter to use (attached) and mother's maresponse thereonIn the letter from March they threaten their client with default, either comply on their terms or risk default with the state of Indiana for and unclaimed funds distribution.It is clear to us that Washington National Insurance Company will not comply with contractual terms until challenged in court or given judicial direction, their game is delay and deny their 89yo client until she either passes away or the term of this dialog exceeds the statute of limitationsWe have provided Revdex.com documents and correspondence for historical background in this matter, and a contract legal analysis by independent council to justify our position. What role does Revdex.com play in either mediating this dialog or calling a judgement to effect a resolution in our case with Washington National Insurance Company?Kind Regards,*** *** ***
Regards,
*** *** Dear Ms***,Another typical response from Washington National Insurance Company, delay-deflect-denial but this time they left Revdex.com out of the conversation, please see their private letter to us (attached) and mother's maresponse thereonIn the letter from March the threaten their client with default, either comply on their terms or risk default with the state of Indiana for an unclaimed distribution. It is clear to us that Washington National Insurance Company will not comply with contractual terms until challenged in court or given judicial direction, their game is delay and deny their 89yo client until she either passes away or the term of this dialog exceeds the statute of limitationsWe have provided Revdex.com documents and correspondense for historical background and a contract legal analysis by a separate independent council to justify our position. What role does the Revdex.com play in either mediating this dialoge or calling a judgement to effect a resolution in our case with Washington National Insurance Company?Kind Regards,Les and Anna
This letter is in response to your correspondence received in our office on October 21, 2015, regarding the above-referenced consumerThank you for the opportunity to research this matter. In compliance with state and federal privacy laws, we are requires to restrict access to information in
our files and may not disclose such persons, except as authorized in writing or otherwise permitted by lawWe will provide a detailed response to the consumer *** ***. We want to assure you of our continued commitment to provide the best possible serviceIf we may be of further service, please contact our customer service department at (800) 525-7662, extension ***.Sincerely,Nina B*** Consumer Relations