Washington National Insurance CompanyPO Box 1916Carmel, IN 46082 March 14, 2017 [redacted]Revdex.com Serving Central Indiana151 N. Delaware Street #2020Indianapolis, IN 46204 RE: Washington National Insurance Company Consumer: [redacted] Case ID: [redacted] Dear Ms. [redacted]: This letter is in response to your correspondence dated and received in our office onMarch 9, 2017, concerning the above-referenced case number. Thank you for allowing us the opportunity to address this matter. We have responded directly to Ms. [redacted] regarding this matter. We want to assure you of our continued commitment to provide the best possible customer service. If you have any questions, or if we may be of further assistance, our office can be reached by calling (800) 525-7662. Sincerely, Angela L. B[redacted]Consumer Relations
This letter is in response to your September 22, 2016 correspondence regarding the above referenced complaint number. Keeping policy information secure and private is one of our top priorities. In compliance with state and federal privacy laws, we are required to restrict access to policy...
information to the owner of the policy. We are allowed to disclose information only as authorized in writing by the policy owner, or as otherwise permitted by law. Because we have not received written authorization from the policy owner to disclose information to you, we cannot provide you any information on Ms. [redacted]s policy. Thus, your request for information will be addressed directly with the policy owner. If you have any questions, please call the Client Service Center at the number above, Monday through Friday from 8:00AM to 5:00 PM Central Time. Sincerely, Client Services
Revdex.com:
Thank you Revdex.com for ending this dispute. The next business day after filing complaint with you, I heard from the company involved. A Consumer Rep. called me and said he would cut all the red tape and find an ending to this. After a few days , Mr. [redacted] assured me that a refund check would be received soon. The amount was just over $700. The check was received as he said. I am completely satisfied with this result. I know the Revdex.com was instrumental in solving this efficiently and expedited the results. Thank you. I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this response/resolution is satisfactory to me.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear...
below.
Regards,
[redacted] I have heard from the the company and was told my claim would continue. I have not had it in writing nor have I seen anything for my claim 3 months later. I'll be satisfied when I have it in writing and my claim has actually been taken care of. Thank you . [redacted]
Washington National Insurance Company �...⇄ />
PO Box 1916 ...⇄ Carmel IN 46082-1916 November 7, 2016 Revdex.com of Central Indiana 151 N. Delaware St Suite 2020 Indianapolis, IN 46204-2599 RE: Washington National Insurance Company Complainant: [redacted] Case Number: [redacted] Dear Revdex.com of Central Indiana: This letter is in response to your correspondence dated and received in our office on November 1, 2016. Thank you for allowing us the opportunity to address this matter. In your correspondence you requested information regarding the above referenced complainant. In compliance with state and federal privacy laws, we are required to restrict access to information in our files and may not disclose such information to other persons, except as authorized in writing or otherwise permitted by law. Therefore, we require an authorization to release this information to you. We have communicated directly with Mr. [redacted] addressing his concerns and requesting additional information necessary to further research his issue. We want to assure you our continued commitment to provide the best possible customer service. If you have any questions, or if we may provide any further assistance, you may contact out customer service department at 800-541-2254. Sincerely, Tanya D[redacted] Consumer Relations
This letter is in response to your correspondence dated and received in our office August 31, 2016. Thank you for allowing us the opportunity to address this mutter. In your correspondence you requested information regarding the above referenced complainant. In compliance with state and...
federal privacy laws, we are required to restrict access to information in our files and may not disclose such information to other persons, except as authorized in writing or otherwise permitted by law. Since at this time we do not have an authorization on file to release information to you, we have communicated directly with Mr. [redacted], addressing his concerns. We want to assure you our continued commitment to provide the best possible customer service. If you have any questions, or if we may provide any further assistance, you may contact out customer service department at 800-541-2254. Sincerely, Michael C[redacted] Consumer Relations
PO Box 1916Carmel IN 46082-1916 August 11, 2015 [redacted]Revdex.com of Central Indiana151 N. Delaware Street #2020Indianapolis, IN 46204-2599 Consumer: [redacted]Revdex.com ID No.: [redacted] ...
Dear Ms. [redacted]: This letter is in response toyour correspondence received in our office on August 4, 2015, 2015, regardingthe above-referenced ID number. Thankyou for allowing us the opportunity to respond to this inquiry. In compliance with state andfederal privacy laws, we are required to restrict access to information in ourfiles and may not disclose such information to other individuals, except asauthorized in writing or otherwise permitted by law. As such, I have contactedMr. [redacted] directly to provide him with details on the requirements stillneeded in order to complete our claim evaluation. I also advised him that hemay contact me directly at any time to obtain updates on this matter. If you have further questionsor need additional assistance, you may contact me directly by dialing 317-817-5595. Sincerely, Carmen T[redacted], AIRC, FFSI,FLMI, FLHC, HIAConsumer Relations
Washington National Insurance CompanyPO Box 1916Carmel, IN 46082 March 14, 2017 [redacted]Revdex.com Serving Central Indiana151 N. Delaware Street #2020Indianapolis, IN 46204 RE: Washington National Insurance Company Consumer: [redacted] Case ID: [redacted] Dear Ms. [redacted]: This letter is in response to your correspondence dated and received in our office onMarch 9, 2017, concerning the above-referenced case number. Thank you for allowing us the opportunity to address this matter. We have responded directly to Ms. [redacted] regarding this matter. We want to assure you of our continued commitment to provide the best possible customer service. If you have any questions, or if we may be of further assistance, our office can be reached by calling (800) 525-7662. Sincerely, Angela L. B[redacted]Consumer Relations
This letter is in response to your September 22, 2016 correspondence regarding the above referenced complaint number. Keeping policy information secure and private is one of our top priorities. In compliance with state and federal privacy laws, we are required to restrict access to policy...
information to the owner of the policy. We are allowed to disclose information only as authorized in writing by the policy owner, or as otherwise permitted by law. Because we have not received written authorization from the policy owner to disclose information to you, we cannot provide you any information on Ms. [redacted]s policy. Thus, your request for information will be addressed directly with the policy owner. If you have any questions, please call the Client Service Center at the number above, Monday through Friday from 8:00AM to 5:00 PM Central Time. Sincerely, Client Services
Revdex.com:
Thank you Revdex.com for ending this dispute. The next business day after filing complaint with you, I heard from the company involved. A Consumer Rep. called me and said he would cut all the red tape and find an ending to this. After a few days , Mr. [redacted] assured me that a refund check would be received soon. The amount was just over $700. The check was received as he said. I am completely satisfied with this result. I know the Revdex.com was instrumental in solving this efficiently and expedited the results. Thank you. I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this response/resolution is satisfactory to me.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear...
below.
Regards,
[redacted] I have heard from the the company and was told my claim would continue. I have not had it in writing nor have I seen anything for my claim 3 months later. I'll be satisfied when I have it in writing and my claim has actually been taken care of. Thank you . [redacted]
Washington National Insurance Company �...⇄ />
PO Box 1916 ...⇄ Carmel IN 46082-1916 November 7, 2016 Revdex.com of Central Indiana 151 N. Delaware St Suite 2020 Indianapolis, IN 46204-2599 RE: Washington National Insurance Company Complainant: [redacted] Case Number: [redacted] Dear Revdex.com of Central Indiana: This letter is in response to your correspondence dated and received in our office on November 1, 2016. Thank you for allowing us the opportunity to address this matter. In your correspondence you requested information regarding the above referenced complainant. In compliance with state and federal privacy laws, we are required to restrict access to information in our files and may not disclose such information to other persons, except as authorized in writing or otherwise permitted by law. Therefore, we require an authorization to release this information to you. We have communicated directly with Mr. [redacted] addressing his concerns and requesting additional information necessary to further research his issue. We want to assure you our continued commitment to provide the best possible customer service. If you have any questions, or if we may provide any further assistance, you may contact out customer service department at 800-541-2254. Sincerely, Tanya D[redacted] Consumer Relations
This letter is in response to your correspondence dated and received in our office August 31, 2016. Thank you for allowing us the opportunity to address this mutter. In your correspondence you requested information regarding the above referenced complainant. In compliance with state and...
federal privacy laws, we are required to restrict access to information in our files and may not disclose such information to other persons, except as authorized in writing or otherwise permitted by law. Since at this time we do not have an authorization on file to release information to you, we have communicated directly with Mr. [redacted], addressing his concerns. We want to assure you our continued commitment to provide the best possible customer service. If you have any questions, or if we may provide any further assistance, you may contact out customer service department at 800-541-2254. Sincerely, Michael C[redacted] Consumer Relations
PO Box 1916Carmel IN 46082-1916 August 11, 2015 [redacted]Revdex.com of Central Indiana151 N. Delaware Street #2020Indianapolis, IN 46204-2599 Consumer: [redacted]Revdex.com ID No.: [redacted] ...
Dear Ms. [redacted]: This letter is in response toyour correspondence received in our office on August 4, 2015, 2015, regardingthe above-referenced ID number. Thankyou for allowing us the opportunity to respond to this inquiry. In compliance with state andfederal privacy laws, we are required to restrict access to information in ourfiles and may not disclose such information to other individuals, except asauthorized in writing or otherwise permitted by law. As such, I have contactedMr. [redacted] directly to provide him with details on the requirements stillneeded in order to complete our claim evaluation. I also advised him that hemay contact me directly at any time to obtain updates on this matter. If you have further questionsor need additional assistance, you may contact me directly by dialing 317-817-5595. Sincerely, Carmen T[redacted], AIRC, FFSI,FLMI, FLHC, HIAConsumer Relations