Pierce Property Management Reviews (29)
Very unhappy we moved out a couple months ago still waiting for return emails which was at a rate of about once a week now I guess they just aren't replying to our last ones. Still waiting on return phone calls but I don't think they do those and whe. Trying to get a hold of our "agent" we get nothing but a attitude. We lived in a community with a pool we never received the key it took 2 weeks to get a mail box key. Our back patio gate was pad locked when we moved in they couldn't remove it till literally the week we moved. Fire hazard? And mind you requested these things at move in.
Pierce was absolutely wonderful in my search for a home. They had plenty of homes, were willing to try to talk the landlord in to allowing students, and they helped find us a place when we didn't even ask! They were much more willing to help us than anywhere else in [redacted], and the application fee is lower!
I have recently concluded my relationship with Pierce Property Mgt. It started during the summer of 2012 when they found a property for me to rent that met my requirements and
recently concluded at the end of my lease. I found P.P.M. to conduct their business in a very professional and friendly manner which I appreciated. Any issues or maintenance
that needed attention were handled in a very timely and professional and friendly manner
with concern for me the tenant. I thoroughly enjoyed the property that I rented and would have stayed except for the owners that wished to take occupancy of their property.
All financial transactions were also handled timely and professionally to my satisfaction.
I would look forward to using their services again and am very comfortable referring
friends and associates to Pierce Property Mgt.
Pirece Property Management has been very professional in its handling of my property all the years they have managed it for us. We have zero complaints or issues with their handling of our account or their staff.
We moved here from out of state & made the mistake of renting from this company. From day one, they have been absolutely the worst company we have ever done busssiness with. They said they would leave a key to the house under their front door mat because we would be arriving late in the evening. Didn't happen. We had two cats that the motel would not allow so we were planning on leaving the cats at the new house. They ended up staying in the car all night, in freezing temps & ended up spending 24 hours in the carrier. One cat got sick & I ended up with $500 of vet bills. Then we had to continue to call & request the mail box key. Finally, Diane told me to get the box re-keyed & they would reimburse me the $40. I did that but after repeated requests, still have never received that money. I also purchased a few other things that they said they wourld reimburse us for. Never happened. During the home inspections after we moved in and the 6 month one, they promised to take care of concerns we had plus they would check on our expenses they promised to refund us. NEVER HAPPENED. Now they are adding trumped up charges (it was their error) to our account and holding our security deposit hostiage until we pay the trumped up charges. My advise ot anyone even thinking about renting from them to run as fast and far away from them as you can.
If you terminate the lease early they will take a chunk out of the security deposit and will also charge you to re-key the building. Standard Practice. However one of their property managers ([redacted]) reassured me that if I continued to pay rent until the unit was re-leased by another person there would be no fee on my security deposit whatsoever, and I would be prorated if the unit was leased halfway though the month. I moved out December 28th, paid for month of January, and soon after the unit was picked up by someone January 12th...
Well Pierce Property charged me the fee anyway including to re-key the unit, and was prorated a fraction of what I should have been entitled. They basically fooled me into paying for an extra month and took a significant portion of the security deposit on top of it.
When I tried reaching out to the property manager she ignored my messages after a single reply. They have no business ethics whatsoever.
The entire time I resided in this rental condo it's been a fight. Trying to get normal wear and tear problems fixed was months. How about the safety (&perhaps) the broken front door lock working took a threat of calling my insurance company. Like any renter I filled out the condition report indicating existing damage and took photos. Despite this at move out I was accused of damage that was indicated on the condition report as well as 'damaging' the smoke detector when it was the fire dept that came to take care of the problem. I wasn't the one on a 10' ladder touching the device. For God's sake, the chief was present. I did not damage the screen nor put 2" holes in walls in several rooms. I did not have blue tape on the walls; that was the painters or sheetrock guys. ETC, ETC, ETC. I only got a portion of my $1200+ deposit. The person handling my situation has also given me incorrect info--knowingly. These group cannot be trusted. And after everything going on, I could not believe that Gina had the nerve to offer getting me into a new home. I don't [email protected]# think so!!
IF anyone asks me, I will be upfront about staying away from Pierce. However, my experience with CMA in Prescott Valley were a pleasure to work with.
We recently purchased a retirement home in Prescott, AZ and intend on moving there in the next few years. Until we are able to live there we wanted to lease the home out. Since we live a few states away we contacted Pierce Property Management to manage the home for us. The service we have gotten from Pierce (and [redacted] in particular) has been excellent. From finding a tenant to handling problems that always come up with a home their service has been first class every time. We have found them to be professional in every way and consistently looking out for our best interests. Living so far away it's reassuring to know someone is there locally to take care of our home while we can't. We would highly recommend Pierce Property Management to anyone needing this type of service.
Pierce Property Management took two months to replace our cooler this Summer. They sent a hostile neighbor to our property which I strongly requested they not do, no legal notification at all. I was told I did not have a choice in the matter. Now we are having electrical issues. Whenever we use the microwave it trips the breaker. Outlets are burning and it has been over a week since I notified them of the problem. I guess the house will have to burn down before they will respond to my request.