Planned Development Services

Revdex.comRe: ID#: [redacted] In response to the above-referenced Complaint ID, this homeowner has falsely accused the Community Manager for the Laveen Meadows Homeowner’s Association, [redacted] , of entering his property and digging up his shrubs and disturbing his landscapingThe enclosed letter dated May 23, 2016, was emailed and mailed to the homeowner from the Association’s attorneyIt states that [redacted] admitted in his correspondence to the Community Manager that he was gone most of the time and did not see her ever set foot on his property, which, in fact, she did notThe photographs taken of [redacted] ***’s property, for the violation that was issued, were taken from a vehicle during a patrol of the neighborhood.Thank you.enc

Thank you for the opportunity to again reply to [redacted] 's complaint details.We reiterate that both telephone and written communications between [redacted] and Community Manager [redacted] have taken place and are supported in previously submitted material The material submitted included a copy of the Community Newsletter addressing exterior paint and copies of specific violations with photographsWe reaffirm that the exterior paint policy adopted by the Board of Directors as necessary for the Association is applied equally to all member/owners either in residence or in a landlord/tenant statusThe Associations adopted policies are discussed and voted on in the Board's Open SessionsPublished Association documents and all notices of violations reference the Appeal ProcessWe encourage [redacted] to take advantage of the Appeal to the Board opportunity if he wishesWhile we serve as the management firm for the Board and Community we are not by contract or desire in a position to override or counter the Board's actions in fulfilling their fiduciary obligations If [redacted] does wish to take advantage of the Appeal opportunity we would be pleased to facilitate his written or in person presentation to his Board of Directors in an upcoming Executive Session

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Item unfair handling of fines all violations were issued with supporting for photographs to document the infractionsFalseViolation letter dated January No supporting photographs and no reason why my house needed to be painted other than that it was not maintained in an attractive condition.additionally the letter said please paint your home the board understands that days is and unrealistic timeframePlease contact me to advise how long of an extension you need to paint your homeViolations must be corrected within days from the receipt of this letter your next letter will include a $fine.signed by [redacted] community managerI'm a disabled American veteran discharge from the military after years of servicedue to blindness in my right onI'm a veteran of foreign warsAnd I feel this letter is unprofessional and threatening, and if I was such a background find this unprofessional and threatening I'm sure if you ask the other hundredhomeowners if they found it threatening and unprofessional they would most likely agree.Item phone calls and voicemail messagesI have never received a phone call or voicemail message for [redacted] This is falseI have left several voicemail messages and talk to her on the phone several times.Item I have never received an email or an appeal with regards to overnight parking violationFalseAs soon as Receive the letter a violation I called for clarification and was told I had to pay the fine.Item no one attempted to contact the officeFalseI telephoned them as soon as I got the letter and talk to [redacted] herself.Item a newsletter was mailed to all homeowners advising them some would receive letters to paint their homesTrue, I did get the newsletter, But my house is less thanyears old and in attractive condition, I never dreamed I would be one of those receiving a letter.The newsletter did not tell what criteria would be used to determine which houses would need painting.Item board president conducted these inspections and issued violations to over hundred homes not just [redacted] False, [redacted] told me only violations were handed out, none of my immediate neighbors receive notifications in our houses are in similar pain conditions.it would be interesting to see a list of those who received violation letters to confirmed that there was no discrimination or subjective criteria.Item the criteria use with the fact there was stucco damage in paint over creating a mismatch area.true, I received a violation letter for damage to stucco and did the stucco repair and paintFalse, mismatch area, The whole pop out that contained the small stucco damage was completely painted the same color.Item correspondence from [redacted] via PBS websiteTrue, good to see you admit you had correspondence from me, I have complained several times through the website with no response from anyone at PDSSo proves the fact that I was trying to contactPDS and received no replyI finally resorted to strong words like I hate this HOA in attempt to elicit a response.it has only been after my complaint with the Revdex.com that I'm finally getting some resultsI admit since the complaint I have been receiving better attention from ***.on January 2:PM I talked with Denise Garcia [redacted] was out of the office, I asked to talk to ***'s supervisor [redacted] , she said she would connect me, I left a voicemail for him to call me back and I am still waiting.Item fines are used to get funds is unsubstantiatedFalse, look at the H OA annual budgets for the past several years and you will see an item CC and R violation finds budgeted $28,every yearThey factory in fines of $28,a year in their budgetAt $a fine that's a lot of violationsSimply look at their financial records and you will see finds is away they receive substantial funds for their budget.The statement that 90% of the time fines are waived once the property is brought into compliance is totally falseI would like to see the documentation that this is true.Item board meetings are noticed on the community website and email blastsTrue, I would attend them if I lived in state.statement, board members would be inundated with emailsTrue, my bet is if their email addresses were available to all members and homeowners in the community, They would be inundated with complaints of the poor handling of this communityI did live in my home since 2005, up until last year when I was forced to rent out my house due to financial difficulties.true, I have never attended a meetingWhich I regretOver $a year to be a member of this association is way too much moneyto maintain the community and common areas.New item, [redacted] did not write this letter of response to the Revdex.com someone else did for her and signed her name,that is unprofessional and dishonest Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [redacted] is totally exaggerating the conversations I had with the previous representative and himI never had a garbage can violation because I haven't been to the property in the past months & I never received any notification regarding a garbage can Hence there are mistakes in their recordsThe only violation letters I ever received was for yard maintenance & I immediately sent the Landscaper to take care of the minor infraction immediatelyEven though the letterhead black & white picture did not support overgrown unmaintained yardI never was agita [redacted] with them on the phone like he said, I thanked them very much, hung up, & contac [redacted] the Revdex.com, especially after I saw so many other customers complaining about non-existent violations & finesWhich supports my claimI have thousands of customers as well & I contact each & every one whenever asked, because that is good customer serviceAt this point, it doesn't appear to be any resolution to the miscommunication between [redacted] & myself, therefore, I'm only asking for them to waive any finesI never received any fines before, because once it was communica [redacted] to me there was a problem, I immediately fixed issue I was just trying to be proactive & find a quicker resolution to their problemThere was never a garbage can problem of mines, because mines are in my locked garage To achieve their satisfaction as quickly as possible for my well maintained yard I have thousands of customers as well & I contact each & everyone whenever asked because that's good customer serviceAt this point it doesn't appear to be any resolution to their miscommunication to you or me, therefore I'm only asking for them to confirm they will waive fineInstead of incurring additional fines for unrealistic expectations of out of town ownersI said, I never received a fine since when I purchased property, not letter, because if you just tell me there's a problem, I fix it immediately whether letter or phone callI was just trying to be proactive for a quicker resolution to their satisfaction with my well maintained yard Regards, [redacted]

All compliance issues previously cited at this residence have been resolved by the complainant/association member/resident, *** ***This includes the violation he received regarding a vehicle with blocks at the rear wheelsThe Laveen Meadows association has compliance inspections conducted weekly and all violations seen are addressed through the Association’s compliance process and policy’s Mr***'s reports to the Revdex.com of situations he determines are violations are noted however if accurate would be more productively addressed if and when brought to the Association’s Community Manager and/or Board at their regularly scheduled meetings In summary the violations at this property were resolved by the responsible party, the ownerWith no subsequent violations seen, no notices are sent Association documents and records belie the idea that the Association does not consistently and fairly perform its fiduciary obligations including deed restriction enforcementWe are all grateful Mr*** has brought the property into compliance Thank you for this opportunity

April 27, 2017Re: Complaint ID #***The compliance inspector/community manager issued a violation for a missing gate slat in accordance with Article of the Association’s CC&R’s.The compliance inspector/community manager issued a violation for inoperable vehicle in accordance with Article
of the Association’s CC&R’s.The complainant signed a contract with the Association on or around 12/18/14,thus agreeing to comply with the Association’s CC&R’s.The complainant has since brought the property located at *** *** ** into compliance with the above-referenced CC&R’s.The Association enlists the services of the management company in accordance with Article of the Association’s CC&R’sThe Association takes no issue with the complainant documenting all violations issued to complainantThe Association does take issue with complainant filing complaints with the Revdex.com when the compliance inspector/community manager issues violations in accordance with the Association’s CC&R’s and has enlisted the advice of the Association’s attorney as to what steps, if any, can be taken to demand that the complainant cease and desist this activity.Thank you

To address the items in the above-referenced Complaint:• Unfair Handling of Fines: Fines are issued in accordance with the Association's Fine Policy, which was written by the Association,and not the Community Manager,nor the management company All violations were issued with supporting
photographs to document the infraction (se e enclosed examples).• I have never received a phone call or a voice mail message from *** ***,nor have I ever received a complaint stating that I do not return his phone callsI am in the office every day,and return all of my voice mails within 24- hoursPDS also has "live phones" so voice mails and phone messages are rarely left.• I have never received an email or an appeal with regard to an overnight parking violationI present appeals to the Board of Directors every monthly (usually anywhere from to appeals),so the chances of me purposely eliminating *** ***'s is not a possibilityI have not motive to do soI do not know *** ***.• *** *** does not reside in the propertyHis tenant's doThe only violations they have ever received regarding vehicle parking is for their trailer,in which they received TWO violations (see enclosed.) No one attempted to contact the office,attend a Board meeting,and no violations were ever issued for overnight parking.• A newsletter was mailed to all homeowners in October (see enclosed) This advised homeowners that some would be receiving letters to paint their homesThe Board President conducted these inspections and issued violations to over homes in the community,not just *** ***'s So his statement that he is being "unfairly singled out" is false.• The criteria used was the fact that there had been stucco damage (see enclosed letter) that was painted over,and it created a large "mis-matched area" of paint on the homeI also advise you that when *** *** emailed me with regard to this violation,I was prompt in my response to him (see enclosed email correspondence dated 7/21/14.)• I've also included correspondence from *** *** via the PDS website,In which he states he "hates the HOA" because he was unable to access the link to make his pavmentIn researching this with my IT Department,it was determined that there was nothing wrong wlth the website or the link.• *** ***'s statement that "fines are used to get funds" is unsubstantiated90% of the time,homeowner fines are waived once the property is brought into complianceFines are the only motivation the Association has in order to assist in compliance.• Board meetings are noticed on the Community Website,and in email blasts sent to all homeowners in the communityThere are 11meetings per year,which are open to all homeowners*** *** is always welcome to attend,but has never done soBoard members do not release their personal email to homeownersThere are over homes in Cheatham Farms,and they would be Inundated with emallsBoard members volunteer their timeCommunity Managers are paid to be the liaison between the Board and its homeowners.Thank you.*** ***,*** Community Manager

Re: Complaint ID #***The Association enlisted the assistance of their attorney since the complainant was posting defamatory accusations on social mediaThe complainant falsely stated that the Association, and/or the management company had trespassed onto his propertyThe Association did not take this accusation lightly and, thus, requested that the attorney contact the complainant and ask him to cease and desist posting such accusations on Facebook.As was stated in the prior Answer, and as was relayed to the complainant, no one from the Association, its management company, its landscape company, or anyone employed by the Association entered the complainant’s property at anytimeThe photo taken for the violation was taken from the public street, inside of a personal vehicle.Thank you

I wouldn’t have to go to the Revdex.com if the HOA and HOA’s
attorney would simply respond to my emails and inquires in the first place I sent
two emails and one went directly to the attorney I have every right to file a
complaint because I do feel as if im being singled out by the HOA in the first place
The HOA issued me a violation asking me to remove an inoperable vehicle which
they assume is inoperable and yet on my street alone there are 4-other
violations and one car in particular has been sitting on the side of the street
now for over months and its full of cobwebs it has a missing window and it’s
still there and the HOA has done nothing but waste their time with meThere are
two older trucks which have been sitting on the side of the street near *** *** *** one is an older red truck and the other is and older blue truckThere is
another car parked on *** * *** *** it’s a gray silver Cadillac with a plate
number *** it has a flat tire and has not been move another car which had a
large mat over it for several weeks also on desert in it is an older black Toyota
at Camry with a temporary tag on it and the main car in issue is an older ford
expedition which is parked between *** and *** on the side of the street it
has been there for months building up cobwebs dust and debris which truly is an
eyesore for the community yet the hoa does nothing and all these cars are
within just two blocks The Hoa
continues to intimated me by bringing up their attorney yet they won’t even
respond to my emails it isn’t fair that the HOA goes after one person yet they don’t
go after others the hoa needs to communicate in a reasonable and responsible
matter they don’t understand that they are a business and that I am a customer
and they need to treat me with respect

The homeowner [redacted] R [redacted] at [redacted] in Goodyear (Lot #[redacted]) logged into Planned Development Services website on September 29, 2016 to pay his HOA assessment fees; however, the fourth (4th) quarter assessment had not been posted to the account as it was not due until October...

1, 2016.  The Association assessments are due on the 1st and are late after the 15th as indicated on the statement that was sent to the owner.  Delinquent letters were processed and mailed on the 19th of the month.  Lot #[redacted] appeared on the delinquency report for the 4th quarter for the $155.00 unpaid assessment.  A late charge of $15.00 and an administrative fee of $15.00 for a total amount of $30.00 was charged to the account for Lot #[redacted].The homeowner Mr. [redacted] called into Planned Development Services on October 25, 2016 and spoke with an Accountant who gave him instructions on how to appeal the fees of $30.00.  The homeowner still has the option to appeal the fees in writing to the Board of Directors.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[redacted] is totally exaggerating the conversations I had with the previous representative and him. I never had a  garbage can violation because I haven't been to the property in the past 12 months & I never received any notification regarding a garbage can.  Hence there are mistakes in their records. The only violation letters I ever received was for yard maintenance & I immediately sent the Landscaper to take care of the minor infraction immediately. Even though the  letterhead black & white picture did not support overgrown unmaintained yard. I never was agita[redacted] with them on the phone like he said, I thanked them very much, hung up, & contac[redacted] the Revdex.com, especially after I saw so many other customers complaining about non-existent violations & fines. Which supports my claim. I have thousands of customers as well & I contact each & every one whenever asked, because that is good customer service. At this point, it doesn't appear to be any resolution to the miscommunication between [redacted] & myself, therefore, I'm only asking for them to waive any fines. I never received any fines before, because once it was communica[redacted] to me there was a problem, I immediately fixed issue.  I was just trying to be proactive & find a quicker resolution to their problem. There was never a garbage can problem of mines, because mines are in my locked garage.  To achieve their satisfaction as quickly as possible for my well maintained yard.  I have thousands of customers as well & I contact each & everyone whenever asked because that's good customer service. At this point it doesn't appear to be any resolution to their miscommunication to you or me, therefore I'm only asking for them to confirm they will waive fine. Instead of incurring additional fines for unrealistic expectations of out of town owners. I said, I never received a fine since 1999 when I purchased property, not letter, because if you just tell me there's a problem, I fix it immediately whether letter or phone call. I was just trying to be proactive for a quicker resolution to their satisfaction with my well maintained yard.
Regards,
[redacted]

Thank you for the opportunity to again reply to [redacted]'s complaint details.We reiterate that both telephone and written communications between [redacted] and Community Manager [redacted] have taken place and are supported in previously submitted material.  The material submitted included a copy of the Community Newsletter addressing exterior paint and copies of specific violations with photographs. We reaffirm that the exterior paint policy adopted by the Board of Directors as necessary for the Association is applied equally to all member/owners either in residence or in a landlord/tenant status. The Associations adopted policies are discussed and voted on in the Board's Open Sessions. Published Association documents and all notices of violations reference the Appeal Process. We encourage [redacted] to take advantage of the Appeal to the Board opportunity if he wishes. While we serve as the management firm for the Board and Community we are not by contract or desire in a position to override or counter the Board's actions in fulfilling their fiduciary obligations.    If [redacted] does wish to take advantage of the Appeal opportunity we would be pleased to facilitate his written or in person presentation to his Board of Directors in an upcoming Executive Session.

let me first say that the actions of this Hoa are extreme to involve a lawyer is absurd. I had every right to to complain I had every right to try to reach out pds corporate I simply went to the faceb page to complain about this incident. every business weather it be macys to walmart of desert schools has a facebook or social media page in which customers post complaints weather it be good or bad on to try to resolve their issues and the businesses are usually helpful. I posted one time and left a private message on their facebook page. first if they felt I was harrassing them or in their words slandering they could have simply blocked me preventing me from ever posting on their facebook page. but they had a lawyer actually write a cesit and desist letter over one fb post is outragous. secondly In response to the fb post lisa also threatend to take action against me and accused me of slandering her when I never once called her any type name. she accuses me of slander but in her email she has no problem disscusing me with other board members about what I was doing when she never indicated what that was would be slander against me. understand that when she talks to other board members who I assume are in this community could affect me as a home owner would also be considered slander.  They have never once told me who it was who was up in my property that took those pictures. but the fact is they were at my property. I work and I in retail in which each and every day we have to act professional even when we in the right or wrong and if a customer ever complained on our social medai page about my personally I would never retaliate against that person. This hoa has made me feel unsafe especailly when they have a lawyer make threats when I have stoped all communication  bellow was my fb post to pdf

SIERRA MONTANA HOMEOWNERS ASSOCIATION [redacted]
  May 18, 2017  Re: Complaint ID #[redacted]  The account in question was sent to the law firm of [redacted] [redacted] by...

the association in June 2016. This action was directed by the Association Board while under the previous Management Company employed by the Association. When an account is in attorney status, the attorney handles correspondence with the owner on behalf of the association. If the owner chooses to appeal any amount on their account it is sent to the Association Board in a report for their review and decision.  On behalf of the Association we do conduct property inspections for the association and if a violation is noted we send a friendly reminder of the violation noted giving the owner the option to contact us to get the violation resolved.The owner does have the option at any time to appeal the charges on their account through the assigned attorney for review and decision by the association Board.  Thank you

Good Afternoon, Per the attached file it is apparent that in 2015 there have been four violation for weeds, in two of the pictures the weeds are over 2’ tall. The association is only looking for homeowner compliance and per the homeowners history, we have waived fees in the past as a courtesy. The issue seems to be the homeowner expects PDS to call her whenever there is a violation on her property so she can cure the violation, however we have explained to her that we cannot do that for several reasons. PDS manages dozens of associations and if we were to call one we would have to call everyone which would be impossible due to the thousands of homes within the associations we manage. PDS also needs to keep a physical record of the violations for legal and reporting purposes, and to forward to the homeowner for their records. These violation letters are mailed the same day as the violations are taken, once the homeowner receives the violation they can call to inform us they are working on curing the violation and we will note the account. In most cases the board of the association will waive the fine if the violation is cured, however, that is a board decision and not a decision PDS can unilaterally make as we are the agent of the association and the board must decide such matters. Though the homeowner has not filed a formal appeal to waive the fine on her account, if she were to do so the appeal would be forwarded to the board for review and decision. Once the decision is made by the board PDS will execute the board’s decision. Should you have further questions please let me know.  Sincerely, [redacted] Community Manager[redacted]

Revdex.comRe: ID#: [redacted]
[redacted]
In response to the above-referenced Complaint ID, this homeowner has falsely accused the Community Manager for the Laveen Meadows Homeowner’s Association, [redacted], of entering his property and...

digging up his shrubs and disturbing his landscaping. The enclosed letter dated May 23, 2016, was emailed and mailed to the homeowner from the Association’s attorney. It states that [redacted] admitted in his correspondence to the Community Manager that he was gone most of the time and did not see her ever set foot on his property, which, in fact, she did not. The photographs taken of [redacted]’s property, for the violation that was issued, were taken from a vehicle during a patrol of the neighborhood.Thank you.enc

Good Morning,My name is [redacted] and I am the community manager for Camelback Greens HOA. Mrs. Walters contac[redacted] our office regarding the weed violation on Monday, June 29th and talked with a fellow manager, [redacted] regarding this violation. Mrs. [redacted] told [redacted] she does not...

live on-site thus she does not want to receive violations, instead she reques[redacted] we call her whenever a violation is no[redacted] and she will take care of it. [redacted] Explained to Mrs. [redacted] that due to the number of homes and the number of violations which are written on a weekly basis, calling a homeowner would be very difficult, and a violation of the governing documents since we would not be logging the violation through a formal letter which is required. Mrs. [redacted] did  not appreciate this and told [redacted] she would call me. Mrs. [redacted] called me the following day, Tuesday, June 30th and left a message for me of which I returned within the hour. She told me the same thing she told [redacted] and I responded as [redacted] had responded at which point she became agita[redacted] and told me if we were not willing to call individual homeowners when a violation is apparent then we should find other jobs. I tried to explain that I manage several communities and am responsible for over 2,000 individual homes and that if I did not send a violation to log the infraction I would be violating the associations governing documents. She then thanked me for my time and termina[redacted] the call. Mrs. [redacted] also mentioned this was her only violation since she purchased the home in 1999 and that is not true as she has had four violations in 2015, three for weeds and one for a trash can violation.If you need further information please let me know. Have a good day.Thank you[redacted]Community Manager[redacted] HOA

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Item 1 unfair handling of fines all violations were issued with supporting for photographs to document the infractions. False. Violation letter dated 7 January 2015. No supporting photographs and no reason why my house needed to be painted other than that it was not maintained in an attractive condition.additionally the letter said please paint your home the board understands that 15 days is and unrealistic timeframe. Please contact me to advise how long of an extension you need to paint your home. Violations must be corrected within 15 days from the receipt of this letter your next letter will include a $50 fine.signed by [redacted] community manager. I'm a disabled American veteran discharge from the military after 25 years of servicedue to blindness in my right on. I'm a veteran of foreign wars. And I feel this letter is unprofessional and threatening, and if I was such a background find this unprofessional and threatening I'm sure if you ask the other hundredhomeowners if they found it threatening and unprofessional they would most likely agree.Item 2 phone calls and voicemail messages. I have never received a phone call or voicemail message for [redacted]. This is false. I have left several voicemail messages and talk to her on the phone several times.Item 3 I have never received an email or an appeal with regards to overnight parking violation. False. As soon as Receive the letter a violation I called for clarification and was told I had to pay the fine.Item 4  no one attempted to contact the office. False. I telephoned them as soon as I got the letter and talk to [redacted] herself.Item 5 a newsletter was mailed to all homeowners advising them some would receive letters to paint their homes. True, I did get the newsletter, But my house is less than10 years old and in attractive condition, I never dreamed I would be one of those receiving a letter.The newsletter did not tell what criteria would be used to determine which houses would need painting.Item 6 board president conducted these inspections and issued violations to over hundred homes not just [redacted].  False, [redacted] told me only 50 violations were handed out, none of my immediate neighbors receive notifications in our houses are in similar pain conditions.it would be interesting to see a list of those who received violation letters to confirmed that there was no discrimination or subjective criteria.Item 7 the criteria use with the fact there was stucco damage in paint over creating a mismatch area.true, I received a violation letter for damage to stucco and did the stucco repair and paint. False, mismatch area, The whole pop out that contained the small stucco damage was completely painted the same color.Item 8 correspondence from [redacted] via PBS website. True, good to see you admit you had correspondence from me, I have complained several times through the website with no response from anyone at PDS. So proves the fact that I was trying to contactPDS and received no reply. I finally resorted to strong words like I hate this HOA in attempt to elicit a response.it has only been after my complaint with the Revdex.com that I'm finally getting some results. I admit since the complaint I have been receiving better attention from [redacted].on January 25 2:04 PM I talked with Denise Garcia [redacted] was out of the office, I asked to talk to [redacted]'s supervisor [redacted], she said she would connect me, I left a voicemail for him to call me back and I am still waiting.Item 9 fines are used to get funds is unsubstantiated. False, look at the H OA annual budgets for the past several years and you will see an item CC and R violation finds budgeted $28,000 every year. They factory in fines of $28,000 a year in their budget. At $60 a fine that's a lot of violations. Simply look at their financial records and you will see finds is away they receive substantial funds for their budget.The statement that 90% of the time fines are waived once the property is brought into compliance is totally false. I would like to see the documentation that this is true.Item 10 board meetings are noticed on the community website and email blasts. True, I would attend them if I lived in state.statement, board members would be inundated with emails. True, my bet is if their email addresses were available to all members and homeowners in the community, They would be inundated with complaints of the poor handling of this community. I did live in my home since 2005, up until last year when I was forced to rent out my house due to financial difficulties.true, I have never attended a meeting. Which I regret. Over $800 a year to be a member of this association is way too much moneyto maintain the community and common areas.New item, [redacted] did not write this letter of response to the Revdex.com someone else did for her and signed her name,that is unprofessional and dishonest.
Regards,
[redacted]

Good Afternoon, Per the attached file it is apparent that in 2015 there have been four violation for weeds, in two of the pictures the weeds are over 2’ tall. The association is only looking for homeowner compliance and per the homeowners history, we have waived fees in the past as a courtesy. The issue seems to be the homeowner expects PDS to call her whenever there is a violation on her property so she can cure the violation, however we have explained to her that we cannot do that for several reasons. PDS manages dozens of associations and if we were to call one we would have to call everyone which would be impossible due to the thousands of homes within the associations we manage. PDS also needs to keep a physical record of the violations for legal and reporting purposes, and to forward to the homeowner for their records. These violation letters are mailed the same day as the violations are taken, once the homeowner receives the violation they can call to inform us they are working on curing the violation and we will note the account. In most cases the board of the association will waive the fine if the violation is cured, however, that is a board decision and not a decision PDS can unilaterally make as we are the agent of the association and the board must decide such matters. Though the homeowner has not filed a formal appeal to waive the fine on her account, if she were to do so the appeal would be forwarded to the board for review and decision. Once the decision is made by the board PDS will execute the board’s decision. Should you have further questions please let me know.  Sincerely, [redacted] Community Manager[redacted]

I have received threatening letters from my HOA for the following: Flag at front door, BBQ cover hanging to dry on gate, Trash bin out 1 day past pickup day, and NOW THIS. HAVING AN OPEN GARAGE!!!! I believe this to be either retaliation from a previous complaint I made about unlawful towing and/or excessive abuse of power.