Plumb Right

On Friday, March 15, we received a call from Plumb Right offering the opportunity to move our scheduled appointment for service on our sump pump up for one day, and we eagerly accepted. Our service person was Devon. We want you to know that we are delighted with the service that he provided! We expected that our outdoor drainage pipe was iced shut. Devon readily identified the frozen pipe problem that we had expected, but also identified a problem with our sump pump. He offered and discussed with us the opportunity to replace the pump and make a bypass to the frozen drainage pipe. We accepted the offer and the pump and drainage is working very well.

Professional, efficient, and wonderful people to work with!

I had to have my water heater replaced today. While it isn’t a fun thing for a home owner to have to do, I liked that Plumb Right and Matthew made it as easy and efficient as possible. Unfortunately it turns out our house’s venting system was causing the exhaust to not flow in the correct direction. Matthew took the time to try to help me fix the problem, which I greatly appreciated. In addition to the help he provided, Matthew took the time to explain everything and answer any questions I had about the system. Plumb Right is my go-to plumbing company and I don’t bother trying anyone else. Highly recommend!!

Quick service! Knew exactly what was wrong with my water heater. The office also called me with a heads up as to when Matthew was going to be showing up.

Very friendly and helpful

Let me start by saying the entire Plumb Right team is amazing. I called to get an appointment, which couldn’t happen for two days, but asked to be put on a wait list in case someone cancelled the next day. Someone cancelled and they remembered to call me back to see if I’d like them to come sooner. Awesome!! Then Devon came out. For the $59 service call, he not only looked at my actual problem, but also all the other little plumbing things that I had been putting off for a while. He ended up fixing EVERYTHING in my house: water softener piping, replaced an entire toilet, replaced 2 drains for tubs so they now hold water correctly, and replaced the vacuum breaker piping for our sprinkler system. When it was all said and done, I paid $1500, which included the purchase of their Lifetime Service Club Membership ($150). The savings alone paid for the membership fee which will give me 10% off future service, priority scheduling, and waived service call fee. They had most supplies on the truck. The one thing he didn’t have another technician brought, so no one had to leave for the store. From start to finish, Plumb Right was amazing and I felt like I accomplished so much for our house by the time they were done. No more plumbing punch list!! Definitely saved me time and the pricing was very reasonable. I would also add that upon confirmation of my appointment, I was sent an email with Devon picture so I would know who he was when he arrived. It’s a nice safety feature. I would highly recommend them. They are very trustworthy and dependable.