Sign in

Plumbing Nerds

1502 Rail Head Blvd, Naples, Florida, United States, 34110-8492

Sharing is caring! Have something to share about Plumbing Nerds? Use RevDex to write a review

Plumbing Nerds Reviews (%countItem)

• Sep 03, 2023

4100 USD for 4.5 hours work
When I found out that all of my toilets and showers are blogged on a friday morning, I was stressed. So I called Plumbing Nerds and wow, they just came two hours later to my place. They found all my pipes to be blogged and told me that they need to clean them, using a camera system as well. As I did not have the possibility to compare prices and was only happy to get help right away. Well, 4.5 hours later the job was done very well by two people (one of them needed to call the other one as he told me he himself never did that job). Back to my mind and after research I found out that the price of 4100 USD they charged me was way too high. So I believed and the customer satisfaction they always talk about and asked for a reduction. I never got an answer to that. So I started writing a review in the hope they would reply. But again, they did only send a standard text that tells about how important the customer is, blabla. Bottom line: They do not care at all about how a customer feels (me: taken advantage of) and they way overcharge their work - 4.5 hours, two men, machine equipment for 4100 USD, really?

• Jun 29, 2023

5 STAR EXPERIENCE
Jacob was AWESOME 😎👍, Friendly, explained everything he was going to do and fast, pleasantly surprised at how quick he got the job done!
Thank you so much!

24 hrs service is a joke
So I called the supposedly 24 hr service. I called at 1 pm, they said they would have someone out. They said abs update every 2 hrs. They waited until 8 pm that they could not come out! For a company to do that is awful, poor man agent!

Best stress free service. Updated me many times when tech arrival. David, you did great work.

Great job all around, all good and no complaints here!

Plumbing Nerds Response • Jun 26, 2020

You're Great! We can't thank you enough!

Prices are high but service is good only a two year warranty on gas heater book says 6 years

Plumbing Nerds Response • May 25, 2020

Hey we are excited that you love our service and hope you feel the prices are worth it! The manufacturer warranty is indeed 6 years. Plumbing Nerds will stand by our workmanship for up to 2 years as long as your Nerd Pass is in good standing. If anything were to happen to you new water heater within the next 2 years, we have your back, 100%!! Thank you for taking time to share your experience!

I wouldn't use them again if it was the last plumber on earth. Over $600 for two flappers I could have bought for $20 at Home Depot

Plumbing Nerds Response • Apr 20, 2020

100% Customer satisfaction is a guarantee that all of the Nerds believe in to the fullest. Our Head Nerd, John, reached out to you in Nov 2019 when this first started and refunded you a portion of the money which was agreed to have been "fair" at the time. I understand as time has passed it seems as though, the refund Plumbing Nerds provided in Nov 2019 wasn't to your satisfactory.
Since, we have reached out to you multiple times to make amends, offer assistance to correct any mistakes at no additional cost to you, and come to an agreement to what you has deemed as a fair price to have paid our certified technician to your home with a fully stocked, cleaned and insured truck to you home. All of this, of course, to try to change your experience with Plumbing Nerds and show you that our company will always try to make things right by our clients. I hope that we have achieved this with you Lou, and look forward to our next opportunity to service your plumbing needs

Customer Response • Apr 23, 2020

After speaking with the owner we were able to agree to a reasonable price that we both could agree on. The company seems eager to correct any complaints and satisfy their customers.

Outstanding service as usual. I like how they educate the customer.

Plumbing Nerds Response • Feb 17, 2020

Awesome! Sharing our knowledge just helps us help you! There are many ways to interpret a plumbing system and multiple components and parts to do it. If we can provide you with information to help you prevent issue and prolong the life of these many items, we can only hope that when it comes time to upgrade or replace, you'll trust us with your new home plumbing investments! We're here for you! Thanks for sharing!

Up front, reasonable prices. Techs were very professional and thorough, taking the time to explain how to properly use garbage disposal so I did not need to call them again.

Plumbing Nerds Response • Jan 16, 2020

We take time to educate ourselves on modern plumbing knowledge, and love to share it --we're Nerds that way!! We can't thank you enough for taking time to share your experience and hope that if you do need anything in the future you don't hesitate to use the "Nerd Signal" (aka call us!)

Great job by Marco who has been out to my home previously. Great communications by the company. Great work. I'm good to go!! Highly recommend Plumbing Nerds.

Plumbing Nerds Response • Dec 27, 2019

AWESOME!! Thank you so much for inviting and trusting Plumbing Nerds back into your home! We're proud of our staff from office to the field! We appreciate you!

Super service knew right where the problem was❤️❤️❤️ Will use again for my plumbing needs

Plumbing Nerds Response • Nov 22, 2019

AWESOME! So glad we could help with this! Please don't hesitate to call for any plumbing issue -- faucets, leaks, drips, drains, water heaters... you name it, we got it! Thanks for sharing!!

These guys are great!!! I strongly recommend this company's for team members.

Well equipped, courteous, and capable staff .Fair and transparent pricing

Plumbing Nerds Response • Oct 17, 2019

Hey, we work for you! We just give you the information and let you make the decision on what works best for you and your home! I'm glad Marco and Danny took great care of your home. Thank you so much for taking time to follow up!

Jim was the best.... very knowledgeable, personable, punctual, clean. I am glad to have found Plumbing Nerds!

Plumbing Nerds Response • Oct 15, 2019

We're glad you found us too! Jim and the rest of the 'Nerd Squad would be more than happy to service your every plumbing need! Thank you for taking time to follow up and share your experience! We can't thank you enough!

David and Doug were were punctual, respectful and kind, professional, and thorough. They went above and beyond what we expected. The cost for the job was very reasonable, and I've already recommended them to a neighbor and hired them for an upcoming job! The nerds are simply the best in the business; no need to look any further!

Plumbing Nerds Response • Sep 30, 2019

We're so glad your experience was worth the five stars! We like to treat our customers just like we want to be treated (Hello Golden Rule!) Thanks for sharing, we really appreciate it!

Great job! Pat was exceptional! I highly recommend Plumbing Nerds!

Plumbing Nerds Response • Sep 13, 2019

Thank you so much for the kind words!! Pat is truly a master of his craft and we're glad to have him! We look forward to doing future work with you! And thanks again for taking time to drop a line with Revdex.com!

Very efficient and honest!! It is so hard to find a reputable company who wants to help you more than charge you. It was very smooth calling and speaking with great customer service. The technician was so honest and helpful. I am very impressed with how my plumbing problems were taken care of. Jimmy was GREAT! I definitely would recommend Plumbing Nerds to anyone who needs an honest and caring company.

Great service! I would highly recommend Plumbing Nerds for any of your plumbing needs.

I've never used a flat-rate fee plumbing service before. I really liked it. The technician (Marco) was super informative, pleasant, and worked through some issues we had with poise. He ended up having to go into our attic to turn off some water lines, and that was no easy feat. Along the way he kept us informed of what he was doing and in the end, we got our problem resolved. I highly recommend these Nerds, especially if you can get Marco !

Plumbing Nerds Response • Jul 30, 2019

Most importantly, we want you to know what you're paying for before we start work and to feel comfortable with the investment or repairs! Thanks ***! Sharing your experience takes time and we appreciate you taking that to give back to us! Plumbing Nerds appreciates you!

Excellent service from Plumbing Nerds.... Marco did an awesome job! They replaced a pipe to my AC unit after my HVAC company said they didn't repair pipes.
Very professional company!

Plumbing Nerds Response • Jun 19, 2019

We just want to go above and beyond for our customers. There no job too big or too small when it comes to anything with your plumbing! Thanks for taking time to share!

Check fields!

Write a review of Plumbing Nerds

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by adding a photo

Plumbing Nerds Rating

Overall satisfaction rating

Address: 1502 Rail Head Blvd, Naples, Florida, United States, 34110-8492

Phone:

Show more...

Fax:

+1 (239) 220-5090

Web:

This website was reported to be associated with Plumbing Nerds.




Add contact information for Plumbing Nerds

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated