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Reviews Pokeys Planet

Pokeys Planet Reviews (75)

John performed very professional and patient serviceHe even returned within a few minutes after he left to address a small problem we discoveredSeveral solutions were discussed after his assessment of our problemThe contact on the phone was especially compassionate and friendlyI really appreciated how they both interacted with our familyCost seemed okay, but I have nothing with which to compare it

My service technician Robert was VERY professional and courteous! He was VERY thorough and found my problem Had another service company here a few months ago and they did find a problem and fixed it, but they did not find SOURCE of the problem it occurred again Knoxville Plumbing was great and found the problem and gave me a VERY reasonable estimate (according to several contractor friends) Awesome experience! Even referred my Sister that same day to Knoxville Plumbing!

No complaint - very professional, timely, and helpful

At first I was frustrated because I could not get any idea of the cost over the phone - charge per hour or by the job - so I did not know what at all to expect other than the service charge for coming out to diagnose the problemBut when Brandon and Ben showed up they were very professional in their appearance, their speech, their care for my home (by putting on booties over their shoes) and the time they took to determine what needed to be fixed and then went over the cost in detail and then gave me optionsThe cost to repair my problem was very reasonable and the work was completed within the hour and they left my home like they found it

Work was specified in the initial examination of the problem and completed as promised John was professional, thorough and personable

Daniel was very professional and helpful when he came out to provide an estimate for some work we needed completed Our job is scheduled for next week I will update my review upon completion

Very thorough inspection of the plumbing throughout the entire home Very professional and positive attitude of Josh, my service technician

Excellent Initial Service !!! They had a reasonable service fee for an Inspection of my Water Heater Quickly diagnosed the Problem and corrected the issue The Service Technician was very knowledgeable & even saved me from the mistake of wasting money on an unneeded insulation blanketHe also reviewed information about possible changes I could consider making to my system in the futureThe options we discussed included both low end & high end cost levels

Representative immediately returned my call made to the answering serviceHighly qualified and cordial plumber was at our house and ready to help us in an hour or so on a Sunday afternoonHe rooted the drain until it was running better than ever since we moved into the house in He also suggested ways to prevent the problemWe will definitely call his company soon to replace piping in our houseWe commend him and the company for his quick response to our call for help and his excellent service

Knoxville Plumbing did an excellent and timely serviceThe employee kept me informed as he worked and suggested what steps I should take to prevent any future backups in my sewer systemI feel like the price charged was right for the serviceThanks to Robert and Knoxville Plumbing

Over the years I have used several local plumbing services, Knoxville Plumbing is the only company I've called to work on my house againThey are so professional and up front about pricingJosh T listened to me and my concerns and worked with me to come up with a strategy to fix my issuesJosh kept me involved and up to date with his progressIn the end my plumbing is working again and I am a happy customerI will recommend Knoxville Plumbing to family and friends

Excellent service I called at 4:30am My water line was repair and my water back on before Noon

I am very satisfied with the service provided. The product is Brand New, it arrived when expected, and I tracked it all the way. I will definitely recommend AceBeach.com to all of my family and friends. AceBeach you have gained a loyal customer. Thank you all once again, [redacted] Lehigh Aces FL

This is a very professional businessThey are always on time and they do good workYou might find a cheaper service but really, you get what you pay for

Very knowledgeable, friendly, efficient and so prompt they were actually early! Work was completed in a short time frame

How wonderful to have a plumbing problem that didn't turn out to be a problem at allThe very clean, well dressed, professional and personable young man who came discovered that a drain clog had evidently cleared itself! There were no drastic repairs neededI trusted him completely and will DEFINITELY call KNOXVILLE PLUMBING if/when there is another plumbing questionIt was well worth the home service charge to have him come

Brandon did a good job installing our new A.OSmith HPTU-water heater heat pumpWe very much like Knoxville Plumbing's year parts and labor warranty on top of the manufacturer's 10-year tank and parts warranty

They were quick to respondIndeed, they are pricier than the "other guys" but the work seems to be excellent, and the technician, Robert K., was very thorough, very responsive to my requests, and very patient with all my questions

The representative from Knoxville Plumbing was very quick to arrive (within an hour or so) (it was an emergency situation; leak in crawlspace), very professional in his appearance and explanations regarding the problem(s), the solutions that were needed and recommendations for doing soHe was also very thoughtful and considerate in our discussionsI highly recommend Knoxville Plumbing to anyone needing their servicesthumbs up!

my whole experience with Knoxville Plumbing was a good one from the first phone call to set up the appointment to the time the technician leftJohn arrived within his designated time frame and presented him self very professionallyHe was very knowledgeable and informative about what was wrong and what my options wereHe was very efficient in the work we decided needing to be done and he was very thoughtful in treating my home like his own in cleaning up after himselfI would definitely recommend this company to others

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