Precor

As previously stated, [redacted] reached out to us on March stating that a replacement running belt installed on a year old treadmill was defectiveOn March 27, he was advised replacement parts have a one-year warranty and that proof of purchase would be needed to replace the item He responded the part was replaced “years ago” It was later determined the installation of the part in question was done years ago and completed for and under the registered owners name, not ***It is our position that if there was a defect in material or workmanship, as he claims, it should have been reported to us within the warranty period or within a reasonable period timeAs per the warranty as described in the owner’s manual: Warranty applies to the Precor product “only while it remains in the possession of the original purchaser and proof of purchase is demonstrated” [redacted] is not the original/register owner of the treadmill nor was the replacement part he refers to installed under his nameIn a gesture of goodwill, we extended an offer to [redacted] to purchase a replacement running belt at a substantial discount On April 3rd, he accepted our offer and made the purchaseThe only transactional interaction we have with [redacted] is the purchase of a replacement belt on April 3rd, We have stated on numerous occasions that if he is dissatisfied with his purchase, he may return it for a refund of the purchase price